It was my first time in hokkaido. I originally booked first 2 nights for staying in sapporo before I go to another city. And then came back to sapporo to stay here for last one night in hokkaido. Staff were friendly and helpful. I asked them for keeping my luggage at the day I leave to another city so I can travel freely, and they didn’t hesitate to help me.
But what impressed me the most was that I experienced an earthquake while staying here. The hotel has excellent guest care. The staff are kind and helped open the restaurant and provided drinks while guests waited for security checks. And the next day when the train to another city was suspended due to the earthquake, I walked back to the hotel feeling hopeless at 7:00AM. I decided to book the room for an extra night and I told staff about my bad situation. And then surprisingly, without asking, they hurry check condition of the room and allow me to rest early before check-in time.
I booked 2 different types of room and they are both comfy, very clean, and clearly well-maintained. I really like the scent of shower gel and liquid hand soap (I guess it’s the brand POLA. I see many hotels in Japan use this brand. Love it!)
We stayed at Toyosu-tei. The private open-air bath offered a unique experience: despite it being winter and quite cold, our bodies remained toasty warm in the water, yet the towel on our heads actually froze – quite an experience! The views were beautiful. There's also an excellent yakiniku restaurant conveniently located nearby with delicious food.
Extremely close to Hakodate JR Station, just 100 meters from the exit. The room size was perfect, and from the window, I could see the sea and mountains in the distance. While the hotel facilities aren't new, they are clean and comfortable, which is a major plus. It's very convenient to walk to the Kanemori Red Brick Warehouses, Hachiman-zaka Slope, and Mount Hakodate from the hotel, taking about fifteen minutes. The hotel breakfast was excellent, with fresh salmon and sweet shrimp, allowing you to make your own seafood donburi. There's also a Merring coffee machine. Downstairs, there's a large drugstore, but since I was heading to Osaka next, I didn't stock up there. It snowed for two days in Hakodate, and the Christmas tree lighting ceremony on the sea, set against the fireworks, was perfectly romantic 💯
Hotels in Chuo Ward,Sapporo21.8% of visitors choose this area
Jjfdykvde2025.12.01
Had a very comfortable three-night stay. The hotel is conveniently located just across a small street from Nakajima-Koen Station's Exit 3 (which has an escalator going up). The room was quiet with large windows offering a great view. All disposable amenities were well-stocked, and the hairdryer was powerful and very effective. During check-in, the staff greeted us with incredible warmth and friendliness. Our luggage was brought up to our room door on a trolley. Throughout our stay, whenever they saw us returning, they would help us with the elevator. Upon check-out, they thanked us for staying and bid us farewell. If we opted out of daily room cleaning, they would hang a bag of drinks on our doorknob – these little details really enhanced our experience. I hope we can stay here again on our next visit!
The hotel is really worth the price!
Cleanliness: good! Nearly perfect; there are still some hairs inside the toilet, but the rest is really good! Keep it up!
Facilities: They have free water to drink near the elevator. I really love that! They also have an express checkout box in front of the hotel to save time! The wifi is good.
The design is also minimal and luxurious~~
they also have shoes adjustment stick!
the staff: They’re nice and do their jobs perfectly!
Location: It’s around a 6-7 min walk from JR Sapporo, and they have a delicious place to hang out next to the hotel!
space: my room has a semi-double bed, so it’s slightly bigger than usual. It’s a normal Japan hotel size! If you are tall or have a big body, you might find it’s uncomfortable, but for me it’s fine, and there’s some space to pack my luggage!
One thing that impresses me was the attentiveness and friendliness of the staffs. The moment you enter the lobby, they are ready to assist you, no matter what matters you have: whether it is checking in, asking for directions, or even recommendations where to have dinner! Check in was smooth and view from the hotel room is great. Breakfast is at 35F, and if you wakes up early, you will have a chance to catch the sunrise! Variety of food is great and everything is tasty! Overall, a comfortable stay!
Last but not the least, this hotel is just located next to Sapporo Station!
This hotel is known for hosting the famous people and is centrally located in Sapporo, which was the main reason we booked our stay. However, the front desk experience was disappointing. The staff member who checked us in was very unfriendly and unprofessional—there was no greeting, no introduction to the hotel facilities, and no basic hospitality. He simply took our passports, made copies, handed us the room keys, and said nothing else. It genuinely felt like checking into a Motel 6, which was very surprising and disappointing for a hotel of this reputation.
On a positive note, other staff members were friendly and helped us with our luggage.
The hotel is very comfortable, perfect for a relaxing getaway. It's located right inside the scenic area, so you could even just buy a ticket to the hot springs without staying overnight. Picture 7 shows the ticket prices. The buffet dinner and breakfast are about a 3.4-star standard – not amazing, but you'll definitely get your fill. Just don't set your expectations too high for the seafood dinner, and you won't be disappointed.
Great location, very close to JR, and you can even walk to most attractions. On the way from JR to the hotel, you pass through a morning market where you can get really affordable crab. The room offers direct sea views, which is beautiful. The hotel's hot spring bath is a bit small, though.
This is our second time staying here and this time was better than the first time. We ate dinner here as well and the dinner was not as expensive as I expected. The hotel gave us a 20% discount for dinner. We went to the onsen. Everything went well. A little expensive, but the breakfast was worth it, although you have to wait 30 minutes to enter the breakfast restaurant. The room was super clean. Sone staff don’t speak English.
Amazing
454 reviews
9.5/10
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8.8/10
Very Good
GGuest UserVery very good! The photos are very nice, the breakfast in the restaurant is also delicious, and any photos you take are very good. You can get a yukata after checking in. We didn't know we could choose our favorite yukata until the last day, so we didn't take any photos. Other than that, it's very good, the attitude is also very good, it's worth choosing.
AAnonymous UserI love the Courtyard by Marriott Sapporo; it's a peaceful oasis in a lively area, and everything about it was excellent. It's just a 15-minute walk to Tanukikoji shopping street, making the daily round trip a pleasant stroll. The breakfast spread was generous and offered a wide variety of choices. My son is young but quite tall for his age, and he sometimes worries about being questioned about his age; here, they thoughtfully provided children's meal cards. Our suite was incredibly spacious, and having two separate bathrooms was incredibly convenient. The overall decor was also lovely. We consistently opt for eco-friendly practices by not requesting frequent linen changes at hotels worldwide, and here, they even offered afternoon tea and snacks as an extra incentive for doing so.
MM474639****I highly, highly recommend this hotel! It's located near Goryokaku Park, easily accessible by tram from JR Hakodate Station. This area is quite central, with museums, shopping malls, and plenty of great food options nearby – there's even a super delicious soup curry place! A Lawson and 7-Eleven are less than a minute away, and it's also close to Yunokawa Onsen.
I recommend this hotel for a couple of reasons. First, the room was exceptionally clean and spacious. I stayed in a king-size room by myself, and it felt more than ample; I could easily fit several suitcases without an issue. Second, the staff's service attitude was excellent – very polite and courteous. I had a meeting in the morning and requested that the cleaning staff not disturb me during that time. Throughout my stay, no one ever knocked on my door; they quietly cleaned the adjacent rooms. Later, when I returned from sightseeing in the evening, I found a bag of fresh toiletries hanging on my door!
I was so touched! They were considerate enough not to disturb me by knocking, yet also made sure I had new bathroom supplies.
I was deeply impressed by the hotel's service and thoughtful consideration! This was truly the most satisfying hotel experience of my Hokkaido trip. The price was reasonable, the cleanliness was impeccable, and the staff were warm and polite.
Next time I visit Hakodate, I'm booking this hotel directly.
Rrosie_qiqiRoom is spacious with a private garden & outdoors onsen.
Welcome puddings were very yummy and yet the buffet in there was very insipid. Frankly speaking, the only two good foods there are sashimi and rice, what a shame.
Others: Very close to the lake, 1-2 minutes walk; a large and cozy lobby with good jazz music from an antique JBL sound system; live music performance every night; lots of books; fireplace and roasted marshmallows; lovely shop on the 3rd floor (prized reasonably). All is well except the buffet. Did not try the Japanese one (needs to book and pay a lot) hence a bit regretted.
MM606647****The hotel is conveniently located near Hakodate JR Station, making it easy to reach attractions by bus or tram. They also offer a free shuttle service to Goryokaku and the Red Brick Warehouses. Check-in and check-out were smooth and efficient. The room size was decent, and there's a communal water dispenser, plus you can boil water in your room. The onsen (hot spring) bath is quite unique with its yellowish-brown water, and the outdoor bath is excellent. Another highlight is the second-floor common area, which features information about Hakodate's historical sites. It's a great spot for friends to gather for tea or to relax after a hot spring soak. There's even an outdoor heater. Breakfast offers a good selection of seafood, and despite being busy, it was well-organized.
AAI-KimiThis is *the* must-stay hotel in Shiretoko, hands down. I discovered it through a COCOGO Travel video on Bilibili, and its serene, tranquil, and natural vibe instantly captivated me, making me determined to visit.
Shiretoko in summer is all about forests, hot springs, lakes, wild brown bears, and Ainu culture. Here, everything lives in elegant harmony with nature, allowing you to experience its magnificent landscapes firsthand.
The hotel's decor beautifully reflects the local culture. They offer complimentary ice cream and an open bar with free-flowing drinks. Both breakfast and dinner feature carefully selected local ingredients; while portions aren't huge, they are incredibly refined and exquisite.
From the hotel's onsen and authentic Finnish Löyly sauna, you can gaze out over the Shiretoko mountains and the Sea of Okhotsk. The breathtaking views are sure to lift your spirits and leave you feeling refreshed.
::))My first visit to Otaru was truly unforgettable, all thanks to my experience at this wonderful hotel!
Located just a pleasant 20-minute drive from Otaru Station, the hotel is nestled in a tranquil, private area that feels like stepping into a captivating wonderland. I was delighted to discover a bus stop right across from the hotel, making it effortlessly convenient to explore the surroundings.
From the moment we arrived, the staff welcomed us warmly by name, and they were incredibly helpful with our luggage. Taking off our shoes upon entering the hotel created a feeling of comfort and cleanliness that made us feel right at home. After a smooth check-in process, during which they confirmed our breakfast time, the staff graciously guided us through the hotel, sharing helpful information about opening hours for various amenities.
Our room was beautifully adorned in traditional Japanese style, complete with an open-air bath. Enjoying this serene experience during the winter was simply magical! We also savored a delectable Kaiseki dinner in our room, which was not only a feast for our taste buds but also left us delightfully satisfied.
The onsens were a real highlight, featuring an adjacent sauna. With daily alternating access for women and men every other day, we were able to enjoy both during our stay. Families will find this hotel exceptionally accommodating, thanks to its variety of playrooms and relaxation spaces catering to guests of all ages. Plus, the complimentary refreshments and bar in the lobby until 10 PM added a lovely touch to our experience.
Breakfast was a true delight, with a peaceful view of the snow outside the restaurant, enhancing the serene atmosphere.
On our departure day, the hotel thoughtfully arranged a shuttle bus to take us to the JR station, making our exit seamless and convenient.
Looking back, our only regret is that we stayed just one night—I can't wait to return and immerse myself in a different season's beauty. This hotel is now firmly on my list for future visits, and I’m already looking forward to the next adventure!
AAhmedpomPerfect Family Onsen Stay with Baby - Ryotei Hanayura
We stayed here with our 9-month-old baby and it was amazing! Finding a Japanese onsen hotel that actually welcomes families with young kids is super rare, but this place was perfect for us.
What Made It SpecialPrivate Onsen in Room - This was the best part! Having our own hot spring bath in the room meant we could relax anytime without worrying about disturbing other guests or dealing with public bath schedules. The water comes directly from the hot spring and was hot but comfortable. The private outdoor setting was awesome!
Large Public Baths - The main onsen facilities were beautiful with different types of baths . Open from 2pm to 9:30am next day, so lots of flexibility.
FDining - They do kaiseki-style meals at breakfast and dinner where you pick your breakfast and dinner time slots at check-in. The food was excellent and they accommodated our dietary needs without any fuss. When we needed to change our dinner time one night, they were totally fine with it.
Turndown Service - While we were at dinner, housekeeping would set up our futon beds. Such a nice touch that we didn't have to worry about room setup with a tired baby.
Family-Friendly Features•
Free baby equipment rental: bath chairs for onsen, regular high chairs, diaper bins, changing mats•Staff spoke English and were super helpful with baby needs•
Tons of parking space (no stress with car seat and stroller)•
Traditional Japanese room with tatami but baby-safe
The Room
Traditional Japanese style with wooden floors and tatami areas. Mini-fridge was great for baby formula and snacks. Room slippers provided. Everything was clean and well-maintained. Our room had 5 futon beds and a private open-air bath.
Location & Practical StuffLocated in Noboribetsu Onsen, Hokkaido. Ryotei Hanayura is part of Toho Resort group - you can check out their other properties at tohoresort.com/english/. Easy parking with multiple levels. Clear signage in multiple languages. 24-hour front desk if you need anything.
Bottom LineThis is probably one of the few authentic luxury onsen ryokans in Japan that truly welcomes families with babies. The private onsen alone makes it worth it, but the flexible service and genuine hospitality made our stay memorable. We'll definitely be back as our little one grows up.
Perfect for: Families with young children wanting authentic Japanese luxury onsen experience
Not ideal for: People looking for adults-only quiet retreatTip:
GGuest UserExcellent choice for budget-conscious travelers visiting Hakodate! convenient location - easy to get around, with a short walk to the tram station. The tram connects you to many popular attractions around the city. Plus, the airport transfer bus stop is just a stone's throw away, with affordable fares to New Chitose Airport (13,000 yen). We also discovered a lovely 2nd-generation ice cream parlor right opposite the bus stop! The hotel's breakfast was impressive and delicious. Overall, the hotel offers great value for its price. We had a family room with excellent view for sunrise 🌅.
MM257500****This hotel is great, clean and tidy. The airport is right outside the window. They also offer extra services like hot springs and a barbershop. I didn't have time to enjoy them due to a tight schedule, but I'll definitely check them out next time I stay. I particularly love the body wash and lotion they provide; they leave your skin feeling super smooth.
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