Hotel near Tunjungan,Genteng37.5% of visitors choose this area
WWzishan2026.02.20
The cleanliness of the duvet in the room needs improvement; there were several blood stains on it. I brought my own four-piece bedding set, originally thinking I wouldn't use it since I was only staying one night. However, my child found multiple dirty spots on the duvet, so I ended up using my own bedding set.
1. Room Comfort & Design
The rooms blend minimalist elegance with modern amenities, offering features like a 32” LED TV, in-room safe, desk, air conditioning, blackout curtains, and premium bedding.
Bathroom amenities include a bidet, shampoo, slippers, hair dryer (upon request), walk-in shower, and complimentary toiletries—ensuring a clean and comfortable stay.
2. Location & Facilities
Situated strategically on Jl. Diponegoro No. 215 in Wonokromo, it’s close to major attractions like Korea Park, Thor Square, Ciputra World Mall, Tunjungan Plaza, and BG Junction.
Amenities include a rooftop terrace and sky lounge for relaxing with panoramic city views, an on-site restaurant (Zhang Restaurant), 24-hour room service, spa services, meeting rooms, and free parking.
Hotel near Tunjungan,Genteng37.5% of visitors choose this area
RRina Aripin2026.04.09
Not really satisfied, service could be better.
Reached at 4pm (indoesia time) to check in, was asked to wait as the room is not ready. Waited for 10mins which is okay.
Card only given 1 - not convenient when we arranged inhouse massage as one of us need to stay in the room with the massuer while my husband went down to pick up another masseur and the room went off pitch black.
Breakfast - eggs ran out by 9am, and was told that there will be no more eggs
Checkout day, called reception around 10am - request for additional mineral bottle for drinking but was told that we are checking out today and we would need to purchase the bottle.
Checkout - was running 5 minutes late, reception already called asking to check out now.
Bed and pillows are okay and comfortable to sleep. There’s international plug so you can use if you’re using 3 pin plug.
Location is perfect, just across the Tunjungan Plaza but nothing nice to shop. Just boring.
Service could be better, but definitely not returning for us.
Hotel near Tunjungan,Genteng37.5% of visitors choose this area
LLenda Yusof2026.04.05
Our second stay at Platinum Hotel Tunjungan was once again a pleasant experience. We were warmly welcomed by Ms. Puteri at reception, who remembered us from our previous visit—this personal touch made us feel truly valued.
We were happy to receive a room upgrade, and overall, the room was comfortable. Breakfast was enjoyable with a good variety of options. The bellboy was also very helpful and attentive throughout our stay.
There are a few areas that could be improved. The internet connection was quite slow, the room is not fully soundproof, and the bath towels could be upgraded. However, we really loved the pillows—they were extremely comfortable and made our sleep very restful.
Overall, we had a great stay and would consider returning again.
Hotel near Tunjungan,Tegalsari37.5% of visitors choose this area
Rryancwc2025.12.03
I had a wonderful experience at the Four Seasons by Sheraton. The location is perfect for tourists — there’s a large shopping mall right next door, making it super convenient for dining and shopping. A lively tourist street is also just a short walk away, so there’s always something to explore.
The service was outstanding throughout my stay. The staff were friendly, attentive, and always ready to help. Overall, this hotel offers great comfort, convenience, and hospitality. Highly recommended for anyone visiting the area!
Overall i like this budget hotel.. even budget what impressed me that they provided us a bolster ( bantal guling ) in the room. Which is a wow for me ... im a bolster lover. 🤗😂
Then the checkin process also good ...
My wife and I stayed 12 days all up the staff were amazing the resort was clean and had everything we needed there was a amazing choice of food and a gym that had enough equipment to keep the weight down and well priced.
On our next visit to Surabaya we will not hesitate to stay at the bumi resort highly recommended 👌
The hotel is at a place quite convenient and quiet. We got to see the fireworks of the entire cbd. The room is quite spacious and clean. There are malls and cafes nearby.
Hotel is located within walking distance to food options and Tunjungan Plaza mall. Room is huge with a bathtub in the room. Room is clean. But the soundproofing is bad.
We had to change room because the room next door made a lot of noises during the night. We literally can hear their voices speaking and music turned on loud next door.
Hotel near Wiyung,Wiyung12.5% of visitors choose this area
GGuest User2026.03.24
One of the best hotel in Surabaya, standing on the biggest mall in Indonesia, we can feel a good holiday with another experiences.
The breakfast was so amazing, have a good taste and serve with a lot of kindness.
We will back again.
Great
313 reviews
9.3/10
Price from
AU$ 101
per night
Check Availability
See All Hotels With Breakfast in East Java
Latest Reviews for East Java Hotels
See all
8,6/10
Very Good
RRose AnnWe use this place every time we go to Ijen to do birdwatching for years.
Room is ok with warm and good water pressure.
They have western and local restaurant on site. The Western one was ok but the local restaurant is always a no and serve poor quality food, the warung can serve better Nasi goreng than in here. Some of the server in the local restaurant are lack of training.
XXianguangのwoniuThe Westin Surabaya was our first stop in Indonesia, and overall, it was fantastic! 🤗 The only minor drawback was that the room felt a bit on the small and compact side. However, the breakfast spread was amazing, and the location was super convenient. Right downstairs there's a huge complex, which made everything very accessible and easy to get around.👍
Aaloysius alfaThe building in some areas, like the kids' playground, was dirty, small, messy, incomplete, and the toys were broken. Several other areas were also quite dirty. The service wasn't very friendly and was too strict. For breakfast, many hotels offer it for free for children under 12, or at least have a special child's rate. When I chatted with marketing, it seemed like there was a price for children, but on the day itself, the staff told me to pay the adult price.
GGuest UserThe room was clean and smelled fresh, the receptionist was friendly, and all the staff were incredibly helpful. Such great value for money! I'll definitely be back again!!! 🤗😍🥰🥳
WWong Hoe YenLocated in the middle of the city accessible to tons of food places, malls and amenities! The room very clean, spacious and deco very well. The pillows were very soft, the room was clean and we got a room with a swimming pool view. Trimurti restaurant offers very wide range and delicious indoor menu!
MMichelle JoanI cant comment much on this hotel because i only go there to sleep at night and catch up morning flight the next morning. Breakfast is simple not many choices.
GGuest UserExcellent service and a comfortable, clean room. However, it was a bit confusing having two separate buildings with keycard access. Unfortunately, the noise from children running around in the room above was quite annoying.
To book a hotel on Trip.com, simply enter your destination, travel dates, and the number of guests on the page. Then, browse through the available hotels and select the one you want to book. Follow the prompts to enter your payment information and complete the booking.
How do I get hotel deals on Trip.com?
There are several ways to find affordable hotels on Trip.com. You can narrow down your search results by filtering hotels according to your preferred price range, or you can sort the results by price to view the cheapest options first.
Where can I find hotel deals on Trip.com?
Trip.com offers a wide variety of hotel deals and promotions that are available throughout the year. You can easily find these special offers on our deals page. What's more, if you are a member of our loyalty program, you can sign in to your account and discover exclusive discounted rates at hotel list pages.
How can I get lower prices for hotels?
Sometimes booking hotels midweek is cheaper, but it also depends on the season.
How many hotels are listed on Trip.com?
With over 1,500,000 hotels across 230+ countries and regions, Trip.com has options for every traveller. Unsure where to stay? Explore the site for great ideas and find the perfect stay!
Can I cancel or change my hotel bookings on Trip.com?
It depends on the hotel policy and date of cancellation. Please check the policy section of the related hotel pages. To cancel or change your bookings, sign in to your Trip.com account, go to "My Bookings", and follow the instructions.
How do I contact Trip.com customer support?
You can contact Trip.com's 24/7 customer support by visiting the Help Center on Trip.com and submitting a request. You can also contact us by phone or service chat, depending on your location.