Hotels With Breakfast in East Java, Indonesia

I really need to complain about the cleanliness. This hotel had four pillows for two beds, and one of them actually had urine stains on it! It smelled strongly of urine. I went to the front desk to ask for a replacement, but it never came, so I just threw it on the floor – it was unusable! Also, the water quality at the hotel was really bad. I brought my own filter faucet, and the filter element ended up black. I'm so glad I used it! They saw I was staying with a child for two nights, but didn't offer any extra slippers or toothbrushes, which other hotels usually do proactively. Furthermore, our room was on the 7th floor, and it happened to be a Sunday. From 4 or 5 AM, there were prayers, which were extremely loud and made it impossible to sleep. I asked the front desk to change rooms, but they said all the suitable rooms were full and there was nothing they could do. In the end, we had to endure it for two nights. 😓 On the positive side, the hotel's buffet was quite good. There were also some local specialty snacks that I tried. And the swimming pool was an infinity pool with a nice view. However, it was mostly local children swimming, so the adults didn't go in. The gym was also very well-equipped. It was very convenient and close to the largest shopping mall in Surabaya. Downstairs was also a pedestrian street. After dark, there were many places to eat, as well as cafes and bars. It was a nice area to explore. Overall, it was barely acceptable, but some basic standards should be upheld. Urine stains on a pillow are simply unacceptable; it definitely means the pillowcase wasn't changed! I hope the hotel can improve.

Best hotel Good servis Good facilities Cleaning service is also good , It was a very pleasant experience to stay at this hotel

Well located hotel in a bustling part of Surabaya. Short walk to lots of cafes, eateries and shops. Good sized rooms for the price. Staff were polite and helpful. Nice pool and gym. Certainly great value for money.

The service was excellent. Someone even opened the car door and helped with my luggage upon arrival. The staff's service-oriented mindset was impressive across the board. Breakfast was incredibly rich and varied, and the fruit and other dishes were very clean. The fruit, in particular, was exceptionally sweet. It's also super convenient, just a few minutes' taxi ride from the largest shopping mall. This hotel is definitely worth staying at.

The best hotel we stayed in Surabaya, conveniently located beside Tunjungan plaza with many restaurants and stores. Walking distance around 5 mins have many chic and hipster cafes worth visiting. Hotel room was clean and very spacious. All the staff was very friendly and accomodating. The best part was the buffet breakfast, with many arrays of foods and live stations. With all the delicous food and warm staff at the restaurant, we really enjoyed the whole breakfast. Highly recommemded!

For a family trip, the triple-bed room type is not recommended. The room is too small.

Real resort feel from the moment we step foot on the property. While the design may be a bit dated, the rooms are large and facilities in the resort is good. we especially like the restaurants we had our breakfast and dinner. I also enjoyed the hot and cold pools and the sauna in the resort.

Downsides: The room facilities are a bit old, and the gym is too small, but the pool was clean. Highlights: The room was clean, the staff were very friendly, and the breakfast was excellent! I'll definitely stay here again next time!

The room is quite spacious and offers a great city view. The Smart TV is available, but it only supports YouTube and Netflix, with no other streaming options. The interior appears to need some refreshing, as there are visible signs of wear and tear on the wallpaper. The bathroom also requires more thorough cleaning; the bathtub water was yellowish, which was unpleasant. Breakfast offers a wide variety of options, but the overall taste was average.

”The hotel was in a fantastic location, close to all the popular landmarks. Our room was very spacious and clean, with a comfortable bed and beautiful views from the balcony. The staff were incredibly friendly and efficient, and the breakfast was delicious with many fresh options. We had a truly pleasant and relaxing stay!”