Posted on Aug 3, 2026|Deluxe King
Anonymous UserI stayed here for 3 nights, and this is my honest review.
The hotel has recently reopened after a complete renovation and rebranding. The staff were excellent. Everyone was friendly and welcoming. Check-in took about five minutes because the staff member assisting me seemed new and was carefully following the procedures. I didn’t mind at all, and I was served a delicious welcome drink while waiting. After check-in, a staff member escorted me to my room.
Pros:
1. The rooms have been fully renovated and feel modern.
2. The bed was comfortable, the air conditioning worked perfectly, even at 26°C.
3. Breakfast exceeded my expectations. Everything I tried was delicious, especially the Indonesian dishes. What impressed me the most was that, even though the hotel was still very quiet and there were only a handful of guests during my stay, they still offered a full breakfast buffet with a wide variety of options. Many hotels would simply serve a limited set menu or deliver breakfast to the room when occupancy is this low, but this hotel maintained a complete buffet from end to end. I really have to give them credit for that.
4. The location is convenient, with Superindo and Indomaret within a 3-minute walk and Pakuwon Mall only about a 9-minute drive away.
5. The lobby is spacious and looks luxurious.
Cons:
1. The TV was by far my biggest disappointment. I stayed in a Deluxe Room, and the TV appeared to be left over from the previous hotel rather than replaced during the renovation. It was very small, around 32 inches, and wasn’t a Smart TV, which feels completely out of place for a hotel that claims to be five-star. The selection of TV channels was also very limited, and the picture quality was poor with noticeable static, making it quite unpleasant during my 3-night stay. The Executive Rooms have larger TVs, but based on the information I received, they are not Smart TVs either because I was told that only the Suite Rooms will have Smart TVs, and those rooms will only become available after the hotel’s grand opening. You can even notice that the hotel doesn’t include any photos of the TV in the Deluxe Room images on its booking page, which almost makes it seem like they’re avoiding showing it. Nowadays, it’s hard to imagine a genuine five-star hotel still using a 32-inch non-Smart TV in its standard guest rooms.
2. Soundproofing isn’t great. I could hear noise from the next room and the nearby mosque.
3. The Wi-Fi was very slow, and mobile signal inside the hotel was also weak.
4. The shower area had no shelf or storage space for personal toiletries, and the floor was extremely slippery. I almost slipped several times while showering. This is something the hotel should address, as it could become a safety hazard.
5. The power outlet next to the bed was already occupied by the bedside lamp, so I had to unplug it every time I wanted to charge my phone.
6. Although there were plenty of power outlets in the room, about half of them didn’t work, which was frustrating.
7. I wasn’t a fan of the pillow and bed linens. While the bed itself was comfortable, the bedsheets felt rough rather than soft. I even noticed that the underside of my arms became itchy whenever they rubbed against the fabric.
8. The hotel was very quiet during my stay. It seems many people still don’t know it has reopened, and I haven’t seen much promotion or any soft opening offers on its website and Instagram account.
Overall:
I enjoyed my stay thanks to the friendly staff, comfortable room, excellent breakfast, and convenient location. However, the TV and Wi-Fi were major drawbacks, and there are still several details that don’t quite meet the standard of a true five-star hotel. At the moment, I would personally rate this hotel as 4.5 stars rather than a full 5-star property. It has great potential, and with improvements to the TVs, internet, room details, and overall quality control, I believe it could truly live up to its five-star positioning.
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Price per night fromUS$41
Posted on Sep 6, 2025|Family Room Pool View
Guest UserGreat place, well maintained, with swimming pools, its own rice paddies!, marvelous service. We've been here for one night, but had to regret our plan did not let us stay longer. Our objective was to trek Ijen, which is just 30 minutes away from here. The frontdesk can help you with the driver, the health check, tickets and supplying breakfast in a box. However, there is much more on site and around to make a longer stay enjoyable.
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Price per night fromUS$22
Posted on Jun 8, 2026
Anonymous UserOverall, my stay was quite good. The staff service was friendly, and the hotel facilities were comfortable. However, there are a few things that could be improved for the future.
During check-in, it was already close to 2:30 PM. When I asked when the room would be ready, I was told to wait and that I would be called. Given that the check-in time had already passed, I had hoped the room would be available sooner, as it cut into guests' rest time. For a reputable hotel like Aston, I believe timely room availability is a crucial part of a comfortable stay. In fact, at some other hotels in the same area, rooms are accessible even earlier.
Furthermore, I believe the breakfast food options could be improved. Considering Aston's standard and reputation, I had hoped for a more appealing and diverse menu to provide a more memorable experience for guests.
Thank you for the service provided. I hope this feedback can be used for evaluation to enhance the quality of services in the future.
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Price per night fromUS$29
Posted on Jun 14, 2026
AnmimomiExceeded my expectations! The location is super convenient, close to both business areas and attractions. The room was spacious and comfortable, and the bedding was as soft as ever, making it incredibly easy to sleep. The service was thoughtful; I felt warmth and smiles from check-in to check-out. Breakfast was abundant, offering both international cuisine and authentic Indonesian flavors. The pool had an expansive view, perfect for gazing at the city skyline. Suitable for both business and leisure.
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Price per night fromUS$123
Posted on Jan 15, 2025
Guest UserOur 2nd time staying at this hotel. It was in a good neighborhood (many street food vendor at night). Good service (fast check-in/out), suitable parking space. Overall a great stay for us.
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Price per night fromUS$29
Posted on Jun 7, 2026|Deluxe Room with Hill View
Anonymous UserHighly recommended hotel! My only minor issue was that during check-in, they just handed me the key card without explaining any of the available activities or amenities. I had to proactively ask about the hotel's offerings, and by then, the activities I wanted were already fully booked.
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Price per night fromUS$42
Posted on May 4, 2026
damaypsI had request for non smoking room and away from elevator but I got room in front of elevator and smoking room, buat it's still ok, hopefully next time the hotel can concern to special request
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Price per night fromUS$27
Posted on Aug 25, 2026|Deluxe Room With 2 Single Beds, City Side
Guest UserLuxurious hotel with modern rooms, full TV channels, and cold AC. Complete amenities and a clean toilet. The breakfast selection was extensive and impressive! 👍 Unfortunately, the carpet wasn't very clean; it felt gritty underfoot when I wasn't wearing shoes. We also received a complimentary photoshoot, but only got one hard copy and frame. If you wanted the soft copies, you had to pay, and the price was quite steep, though there was no pressure to buy. The photos turned out great, making it hard to say no, haha. The location was a downside; it's far from the city center and right next to a highway leading out of town. This meant frequent traffic jams, and large trucks and buses constantly passed by. There was a minor incident during checkout, but it was well handled by the on-duty deputy manager, so no hard feelings.
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Price per night fromUS$50
Posted on Jul 28, 2026|Deluxe Double Or Twin Room
Anonymous UserStayed at El for two nights, the staff were amazing upon check in. We were shown to our room quickly which was clean and looked amazing. The balcony is a nice touch too.
The pool is clean and towels are provided. The temperature isn’t too cold either which is nice.
Two free waters are provided a day and the hotel kitchen is great too, with affordable eats and fantastic staff.
Can’t recommend this hotel enough for your trip and easy to reach Ijen from here.
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Price per night fromUS$24
Posted on Apr 8, 2026|Family Suite Duplex Room
МарияZThis is a wonderful new hotel, perfect for a relaxing stay before heading to Bromo, with beautiful surrounding landscapes. The grounds are extensive and well-maintained.
The rooms are comfortable with large beds. The bunk bed option is quite interesting and a really good choice for a group.
However, the bathroom door in our room didn't close very well, and it was clear the renovation was recent, as there were still some paint smudges on the walls.
I'd particularly like to highlight the breakfasts and dinner menu – everything was fantastic. The food is delicious, there's a wide variety of options, and they even serve alcohol. The prices are very reasonable, so there's no need to leave the property to find a place to eat.
The staff are incredibly pleasant and polite, always ready to help and offer advice. We booked a Bromo tour on motorcycles with a driver and a round-trip tour around the volcano, and the views were absolutely stunning. It's definitely worth going by motorcycle rather than jeep.
We were very pleased with our stay and would happily return again.
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Price per night fromUS$71