Hotel tidy and good room.
Staff very helpful.
Difficult to locate in car at first but offloading space outside and car parking underground very close by.
I stayed in a ”city view” room during my solo trip through the Basque region and it was such a comfortable room I forgot about not having sea view.
Though I do recommend to go to the cafe to have the beachside experience if you get the city view room because it overlooks a construction site on the back street.
The hotel was an easy 15min walk with my heavy suitcase from the intercity bus center, just beside the beach. The room was squeaky clean with a large bathtub, and the bed so comfortable I could not get up to go see the sunset! Also helpful kind staff and great location for getting around the city on foot or by bus. I went to the Chillida Leku museum it was 30min by bus no25.
Highly recommend!
Excelente hotel. Nos dieron una habitación grandísima y para nuestra sorpresa con una terraza muy amplia. Nos ha sorprendido positivamente el tamaño de las habitaciones. Todo muy limpio y el personal fue muy amable
A very good value hotel. The bed was very comfortable, ideal for relaxing after a day of traveling. The bathroom was fully equipped, clean, and had all the necessary amenities. Definitely a highly recommended choice.
The hotel is a villa with an old money style. The staff is warm and polite, highly professional, the facilities are very new, and the toiletries are diptyque. There is a bathtub and a shower room. Most importantly, there is your own parking. It is a 15-minute walk to the third beach. In short, everything is perfect except that it is a little expensive.
The hotel is well located in terms of location and services, you only need to have more parking spaces (only 7 per reception) to offer customers as the whole area and surroundings is blue, The hotel is a very good hotel, and it is a very good hotel.
The breakfast is not very varied, the coffee is automatic and leaves a lot to desire.
The conclusion is the best. I have stayed at many accommodations in the past, but I will go to TOP3 in my life. It was a good reputation among paradors, but it was true. Hogwarts-like atmosphere, rooms, amenities, breakfast, views of Paris on the opposite bank, quiet environment and people around the villa, delicious restaurants and bars within walking distance. I want to come to Onda Libya again to come here.
Appreciated the free parking and beautiful views of the city below. The hotel is also conveniently located near the bus stop. Our hotel room was pretty clean but I would describe the room amenities as basic. The pillows were too soft - presumably due to the lack of pillow filling. The motion sensor lights in the toilet also turned off every 5 mins which was a bit annoying sometimes. For the price paid, I still think our stay was worth it.
The hotel is located in a quiet area, about 25 minutes walk from the coast and the old hole.
The room is not very large but it is functional.
The hotel is very comfortable and comfortable.
Very Good
40 reviews
8.6/10
Price from
HK$ 318
per night
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8.7/10
Very Good
GGuest UserThe pension is easy to find, and staff are very helpful. Beds are comfortable; coffee and tea are available; everything is clean.
The only difficulty might be is there is only one bathroom for all the guests. We were here in low season, so didn't have much difficulty, but I can imagine problems in the high season.
The pension is in the old part of San Sebastian, so visiting the most picturesque parts is easy, as is visiting nearby villages.
Local food is excellent.
I highly recommend this pension; excellent value for your money. It's the best base for exploring this part of the Basque Country.
GGuest UserIt's a nice hotel. Everything you need is there. Good city part around. But the devil was hidden in the details.
1) Upon checking in, I discovered hair from a trimmed beard in the shampoo holder on the sink (while I was yelling and running around in circles my partner had just rinsed it off).
2) Centuries of dust on the shelf and TV.
3) The clock on March 01, 2024 is still set one hour ahead. at 8:40pm I get dressed and run out to a meeting by 9pm. which as it later turns out will be in 1.20 minutes. Answer: the technician is no longer at the hotel today, we will let him know. March 04, 2024, at the time of our departure, the clock is still showing the wrong time.
And I thought: ”ok we can live with that”. BUT
3) The room is hot, it's really hot. We Germans and so used to sleep at +17 degrees at night (save money energy and its healthy))). Also my the partner does not tolerate the heat at all (Also if you have age changes or something else... It could be horror). The answer from the hotel: ”It's winter, the air conditioner only works for heating”. This we find out after we have been ”cooling” for a day and a half (but the hotel description has 138 rooms with air conditioning!?).
4) We get a fan to cool down.
5) I discover that the sheets are 50 percent and the pillows are 52 percent synthetic. ((at this point, I realize why they are so sweaty and sweltering to sleep in. I know its subjective).
This hotel recived 3 out of 5 in my rating.
P.S.: The glasses were not washed perfectly (it's just gazpacho, not oil paint and black tea)
The toilet paper holder is positioned so that you hit it with your butt every time you sit down on the toilet, and when you sit down it rests on your chest
AAlbertExcelente, el complejo forma parte del hotel de lujo Arima y aunque la entrada es por otra entrada en la parte de atrás puedes optar a sus servicios, por ejemplo el restaurante el cual está muy bien. Las habitaciones eran muy nuevas, bien equipadas y muy confortables. Se puede aparcar gratuitamente en la calle.
GGuest UserA very new & clean hotel.
Need to take a bus ride to old town via bus or cab.
Journey is abt 15-20mins.
Breakfast at the hotel was decent.
Bed was comfy but not the sofa bed, which can feel the metal frame when my kid sleep on it.
Relatively value for $ if don’t mind the bus journey. No amenities around the hotel.
Good for people who drives as there is free parking available.
BbaraoGuild**”BAD: Beware of the 'Upgrade'”**
Our priority when booking was the room size and budget, so we reserved a 32m² City View room.
At check-in, the hotel staff offered us an ”upgrade.” He said that for an additional €25 per day, we could ”upgrade,” so we agreed.
However, while the room did have a Sea View, the size was downgraded to just 21m². I told them that paying €25 to have a smaller room was a downgrade, but they insisted that the view had been upgraded.
I asked to be moved back to the room we originally booked, but the staff ignored my request for an entire day.
Let me ask you this: if you went to see a new landscape, and the view changed, how would you describe it? You wouldn’t say the landscape itself was ”upgraded,” would you? You’d say the view was different or better.
The following day, I finally got a response from the staff. They told me I’d need to pay an additional €70 per day if I wanted a 32m² Sea View room.
While the hotel facilities and scenery are excellent, the staff are focused entirely on business and seem to aim to squeeze every extra euro from their guests.
In the end, we ended up paying the €25.
**Beware of the 'Upgrade.'”**
GGuest UserI thought the sauna was included in our stay that’s why I booked the hotel.
When I’ve mentioned it to the staff about not having an additional cost to it when you book online, they told me is part of the spa . This is very confusing as if it was part of the spa why mentioning it and not including it in the spa section .
Spa and sauna are not the same and if it’s a cost to it , that should be mentioned.
Anything else was amazing . Also they don’t have a separate cost to the sauna only ! I just wanted to use the gym and the sauna , no spa though! There was no possibility to book the sauna without the spa.
It’s like 20 euros per acces not per day which I thought it’s a rip off especially when you are already booked with the hotel and you’ve paid for your room! Again staff showed no flexibility , it was either pay for something you won’t use or you don’t get it!
Ended up not booking it because I did not want to use the spa , and I thought it was a lot of money (20 euros) to pay for 15 min use of sauna only.
SSHAWON SHOHELExceptional Stay at Holiday Inn Bilbao!
Our stay at Holiday Inn Bilbao from March 18-19 was nothing short of amazing! From the moment we arrived, the hospitality and service exceeded our expectations.
The hotel provided seamless airport pick-up and drop-off, making our travel stress-free. The room was spacious, clean, and well-equipped, ensuring a comfortable stay. We were particularly impressed with the peaceful and welcoming environment, perfect for relaxation.
The complimentary breakfast was outstanding, offering a great variety of fresh and delicious options to start the day right. What truly made our stay special was the exceptional customer service team—every staff member was friendly, attentive, and always ready to assist with a smile.
Overall, Holiday Inn Bilbao provided us with an excellent experience, and we would highly recommend it to anyone visiting the city. Looking forward to staying here again!
⭐️⭐️⭐️⭐️⭐️
GGuest UserIt is clean and friendly. The room condition is good for the price. (Hotels with the same price near Abando Station have smaller rooms for the same price) You can walk to major tourist attractions and public transportation is good, so it was convenient for sightseeing.
GGuest UserI booked this hotel because it was in a quiet location , the room had double glazed windows that allowed me to sleep soundly for more than 8 hours each night and I could reach the city easily by taking the bus.
FYI the taxi fares from and to the San Sebastian airport was 90€ in total, which the hotel has no say on or any other hotels for that matter.
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