The place is really an amazing place. well caring staff members with a welcoming smile.l really felt at home beyond the boarders. The food was really amazing, especially in the morning.The environment is really accessible to a mall, which is a walkable distance.Protea team welldone #Protea hotel Cairo road.
Natwange was a good best place ,it’s service is the best and the lady who was there on Tuesday and Wednesday she welcomed me in a nice way and she is so loving and friendly .The food it’s 10 out of 10
Service: Fortunately, there are freshly made knife-cut noodles, steamed buns, steamed bread, porridge, etc. for breakfast, which satisfies the Chinese stomach.
All the chefs are Chinese, and the Chinese food ordered for dinner is also good. The portion is also good.
However, the hotel facilities are old and dirty, and the room smells of old cigarettes. I will not book next time.
Stayed for a week. It is close to East park mall, so there are many good restaurants around. It is a great hotel with a unique container structure. There is a little bit of vibration between floors due to the structural characteristics, but it is not enough to be bothersome.
The room was a bit small but surprisingly comfortable. Just a heads-up: remember to bring your own toiletries. The hotel also has water dispensers in the hallways, so you can easily refill your bottles. A major highlight was the hotel breakfast – it was absolutely delicious and offered a fantastic variety.
Perfect location and clean hotel.
Continental breakfast was good. Nice Zambian coffee was available on request.
A little noisy daytime @ lobby/restaurant area, as it's the place where most of the hotel staff members remain to watch TV😀😃😄 . The pool was clean. Recommended place for a family stay.
Facilities: Airport hotel, the room is small, like a dormitory. It is a place to sleep. No slippers, no toothpaste toothbrush. The bed is small. The air conditioner is not hot. Breakfast is very small.
Hygiene: There are bugs.
Environment: There is nothing outside, it is close to the airport, and you can walk to the airport.
Service: When you sit down and order food, suddenly trip. Ask the waiter for a box of matches and charge 50 grams of watcha.
Lovely rooms. But yet again, refused to refund an earlier check out. Lost two nights of stay for two rooms even though we notified the hotel days prior. We didn’t mind paying a penalty fee for making the stay shorter but that was never an option. They rejected our application for a refund. Otherwise, the hotel is nice and my guests love staying there. Hence I still book for their stay there
Amazing
49 reviews
9.4/10
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JPY 31,119
per night
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8,5/10
Very Good
LLauren GoatleyI usually have a good time at the resort and stayed a couple of times. This time from the start, there were a few things:
I had asked reception because we were going early, to have the breakfast boxes for the kids early to take at 5:30.
When we got to the restaurant in the evening it took a while to be served.
When we got the kids in the shower, there were no towels and when we phoned it took a while.
We also phoned to ask for normal milk as my child can’t have creomora and they said they would bring but never did.
Then our taxi driver let us down so I called reception to book an airport shuttle in the morning and she said she would call back but never did. Eventually after I called back, they got back to me with results. Didn’t tell me the price though.
When we checked out at 5:30, they didn’t have the breakfast boxes. And told us our taxi was K400 per head!
So all in all, wasn’t a great one.
GGuest UserDidn’t realise before booking that this is a Chinese-operated hotel aimed I would imagine at hosting the local Chinese workforce. All TV channels were in Chinese, breakfast was Chinese food, coffee machine instructions were in Chinese. However, the staff were all Zambian and extremely helpful. Supposed to be a no-smoking hotel but it smelled strongly of cigarettes in our corridor. Bathroom kept smelling like a ‘wet dog’. No facilities in the hotel but luckily a great bar and restaurant next door.
CCOLAbearFacilities: The room is large and has a terrace.
Health: Medium level
Environment: There is an Italian restaurant downstairs
Service: Check-in is slow
GGuest UserNatwange was a good best place ,it’s service is the best and the lady who was there on Tuesday and Wednesday she welcomed me in a nice way and she is so loving and friendly .The food it’s 10 out of 10
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