I liked this hotel. It’s nice, the lobby is nice, the sitting area is fabulous and has a big fireplace and comfy chairs. The staff were helpful. Bar food was okay. There was a lot of space to walk my 2 pups. Bed was comfortable and the a/c worked great.
Only con would be that there were a few little ants crawling on the wall by the desk, not near the bed, on the other side of the room. Probably an anomaly. They offered to come and take care of it but I didn’t want to breathe bug spray and I didn’t want to change rooms.
Nothing to be discerning, the bed was comfortable and the room was big. The seafood restaurant next to the hotel is also delicious. We had a great evening here. recommend.
Located in the city center, there are a lot of homeless people around. There are two types of parking lots, shelf and valet. More than ten shelves in one night. The hotel is very new and the decoration is satisfactory.
Hotel is well maintained and a great location if you’re heading to the Paycom Center! We had a couple of glitches getting in as the line for dropping off cars for valet was stopped for 20 minutes. Once we were able to pull in, the attendant was quick. Only one computer was working at check in, then only one elevator was working- in a large hotel with 15 floors. That caused a long wait after the concert when everyone got back to the hotel. Room was very clean but the bathroom wallpaper is coming off the wall AND the toilet did not flush 50% of the time. We realized it at 11 pm, so we didn't report it until we checked out. I will say they sent a couple of texts to check in- that was a nice touch!
Location is close to the highway but I didn't really notice much noise. Hotel room was fairly clean - we did move the chair and find a cheeto underneath, but nothing really to complain about! Service was excellent but we had an odd $6 charge upon arrival, potentially due to booking through a third party (Trip.com). Staff was very nice, breakfast was very good.
Love this Aloft for the location to the highway, great staff and even with the renovations they staff had the place looking great. That you allow pets and placed us on the first floor makes it easy to get our dog outside with riding elevators
GGuest UserHotel is well maintained and a great location if you’re heading to the Paycom Center! We had a couple of glitches getting in as the line for dropping off cars for valet was stopped for 20 minutes. Once we were able to pull in, the attendant was quick. Only one computer was working at check in, then only one elevator was working- in a large hotel with 15 floors. That caused a long wait after the concert when everyone got back to the hotel. Room was very clean but the bathroom wallpaper is coming off the wall AND the toilet did not flush 50% of the time. We realized it at 11 pm, so we didn't report it until we checked out. I will say they sent a couple of texts to check in- that was a nice touch!
GGuest UserStaff was good...resettled us in a new room when sports teams moved in and we were left with banging and thudding from above and loud noise from the adjoining room that made it seem like they were IN our room. Elevator was straight across the hall and they had to let EVERYONE know their comings and goings. Door lock kept deactivating...had to have the xard re keyed a few times. Pain in the neck. Roll in shower had the shower head on the long part of the wall and held in place by a HAIRCLIP. Either had to cram into a corner where it SHOULD have been or turn it to face outward and flood the room, which had no drain. Even turned to the corner, the room still flooded. Rooms are tired looking...so is the lobby. I remember when Holiday Inn used to be THE brand. Not so anymore. Won't go back. But staff was accommodating and appreciated their help
GGuest UserHoliday Inn Express downtown Tulsa was an excellent location to stay for attending a concert at the BOK. About a 15 minute walk and they also had a small shuttle. We chose not to ride the shuttle back to the hotel because the line was too long. Our rooms were updated and very clean with ample towels and comfortable beds. The breakfast in the morning was fantastic with a wide selection of food including scrambled eggs, sausage, biscuits and gravy, sweet rolls, cereals, fruit, yoghurt, waffles and more. There was ample seating and everything was clean. The pool was very large and warm but no pool towels. I would definitely stay here again. They charge $19 for parking in the garage behind the hotel with easy access.
GGuest UserWe booked a double queen suite with a sofa bed. When we check into our room we realize it's not a typical sofa bed. It's what is called a trundle twin size bed. I went down to the front desk to express my concerns with the twin trundle. They did offer to take some off the room and were very accommodating which was appreciated. Indoor pool is small and narrow but not a bad place to stay.
GGuest UserThis is an older location. The bathroom tile had been repaired many times. There was trash lying on the hall floor - I saw housekeeping in the floor but the trash was still there hours later into the next day. Breakfast was cold. Not room temp but cold. Eggs, bacon, biscuit. Orange juice was watered down and flavorless. Disappointed. Not the HGI we love and expect.
GGuest UserI was locked out of my room on the third afternoon. During my conference. Room #850 The Hotel said the booking was for 2 nights and asked me to leave or pay another $150.00. Because I already paid for the room I said no Then they had security remove me from the room and I left the Hotel.
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