I didn't expect that double tree brand room amenities is so basic and worst. Firstly don't provide kettle and secondly no bottle water given in the room. Thirdly no slippers.
Great value for money, just a 5-minute walk from the waterfall scenic area, and plenty of shops around the hotel. Although it's an older hotel with a design from over a decade ago, it's been recently renovated. Overall, it's pretty good; the bathroom fixtures are new, there's new carpeting, and no strange smells in the room. The bed is also comfortable. The front desk staff are friendly and efficient.
Hotel near Times Square,New York35.7% of visitors choose this area
GGuest User2026.04.09
The hotel's hygiene was good, and the lobby's color scheme was pleasant. Located in the heart of New York City, the room was a bit small. Although we booked a third-party room, the front desk informed us that our gold card could be used, giving us a $46 credit daily, which was a nice gesture. It's conveniently located, very close to the subway station.
The hotel's soundproofing wasn't great. Upon arrival, we had to pay a $75 per day deposit (which was shown on the platform). Additionally, there was a $30 daily 'Destination fee' for each night's stay, which we were unaware of in advance. Besides this, there were two additional taxes (as shown in image 6). So, in terms of cost, beyond the room rate already paid on the platform, these extra charges need to be added.
The hotel's breakfast was delicious and almost felt free (menu attached). They offer service in English and Spanish. Overall, the experience was decent. I suggest the platform clearly display all additional fees.
Room was fine. It might help to have a couple more outlets though. I had to leave at 4am to return my rental car at the airport and the guy at the front desk had no clue as to directions for me to get to the rental; car return at the airport. He gave me the impression that he could've cared less about helping me. The shuttle driver did help and gave me great directions though. Otherwise, I would've been driving around for a while to figure out the detour and where to go, as I am not familiar with flying out of Buffalo (usually I fly out of Rochester).
The room is clean and tidy, the bed is soft, the decoration is modern, there is free fitness, and the free bus pick-up needs to be contacted by phone, but there is no washing machine and dryer, you need to take it out to the front desk for washing, and the fee will be a little higher. There is a microwave behind the front desk that can be used for free
I had a very bad experience with Suzanne, one of the receptionists on the checkout morning. She did not have professional manners and was not willing to give any information when asked about the deposits I made. I was surprised to witness her abrupt communication skills which are rare in hospitable sectors. I think the staff working at receptions are an image of the hotels and Suzanne’s behaviour and manners compromised the Seneca Hotel and Resort’s reputation.
The reason I write this review is to improve the staff performance and I do not have any intention to damage the particular staff’s career.
Many Thanks.
The room is very spacious. The overall soundproofing should be the best hotel in Binghamton. There are many bars in five minutes. It is very lively on weekend nights.
I've stayed at this hotel before during covid and it was amazing. I did stay this past weekend and the only downfall is my room was the first room off the elevator on my floor so there was alot of noise all night. The pool was also packed with kids..both things completely out of the hotels control. The room was nice and we had a beautiful view of buffalo and the mall! Breakfast was great and the location couldn't be better with lots of restaurants, mall and other attractions not far (Niagara falls). I'll be back again as my son and I always have a blast staying here!
Other than the name confusion (I booked double tree by Hilton but when I arrived it s still the old name) and room type that I booked was not given to me due to whatever reason (and trip.com already compensated me with a portion of the room charge), the stay was great
Very Good
109 reviews
8.5/10
Price from
€ 112
per night
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8,9/10
Very Good
GGuest UserThe hotel was in a great location, close to Main St., Saratoga Springs. The bed was comfortable and the room was very spacious. It was very nice to wake up in the morning and open the curtain and see horses practicing on the track.
GGuest UserThe hotel boasts an excellent location, about a ten-minute walk from Times Square. The area feels relatively safe during the day, and the surrounding streets are lined with various restaurants, making dining very convenient. However, the room facilities are quite basic, perhaps a notch below what you'd expect from a similar-class hotel in China. The breakfast, consisting mainly of bread and pastries, isn't particularly elaborate. This hotel is probably best suited for business travelers or tourists.
GGuest UserThis is a great hotel. While the facilities aren't top-notch, they absolutely meet the standards of a four-star establishment. If you're looking for an affordable star-rated hotel with well-maintained facilities, this is definitely your best bet. I only paid a little over 900 RMB per night when I booked.
Hotel near Wall Street - Financial District, New York
Price per night from€ 85
8,0/10
Very Good
NNatalia Valenzuela ubinaThe best thing about the hotel is the location.
The rooms aren't in the best condition.
Torn carpets and peeling paint on the walls.
I had a terrible time at night. Our room overlooked some transistor radios, and the noise was unbearable. It was constant. I had to sleep with my AirPods in...
Also, the woman who checked us in at reception, although she spoke Spanish, was very unpleasant.
I would choose a different hotel if I return to New York.
GGuest UserIt seems I hit a conference period, as rooms were expensive and hard to book. I tried to get Trip.com to coordinate a late check-out for about an hour, but despite calling from abroad for so long, they couldn't arrange it – it was such a hassle. Then I found a live bug on the bed, and it took ages to finally get them to agree to change my room.
SShuozoujiuzoudekaiwenThis hotel boasts a great location with easy access to transportation, and the shuttle service to LaGuardia Airport is a definite plus. My overall experience was fantastic. Firstly, the front desk staff were incredibly professional and welcoming, making check-in a breeze and instantly putting me at ease. The room itself was spacious and well-arranged, with a perfectly soft and comfortable bed. The cleanliness was impeccable, with attention to detail evident – no strange odors or dust anywhere. Restaurants, shops, and public transportation were all easily accessible nearby. My only minor suggestion would be to offer a wider variety of breakfast options, but overall, it's excellent value for money and highly recommended. I would definitely consider staying here again.
GGuest UserWonderful hotel! Perfect location as easily accessible to the subway (literally 2 minute walk). Very comfortable and stylish rooms. Great shampoo/conditioner/ body wash! Very glad we chose to stay at the Ace Hotel! Thank you.
AAnonymous UserThe room and lobby are clean and hygienic, the decoration is simple and elegant, and the charging socket on the desk has USB/TYPE-C, which is very convenient;
Friendly and professional staff;
The location is excellent, within walking distance to the Empire State Building, Times Square, next to the New York Public Library and Bryant Park, and close to various bus stops at the subway entrance.
The surrounding security situation is safe, and there are no passers-by lying on the ground;
There are several Sichuan restaurants on the left and opposite of the store door, which are suitable for Chinese stomachs; there are also several bakeries nearby.
In short, because it is a newly renovated hotel in 22 years, even if it is not so famous, it is worth recommending.
GGuest UserThis is by far the most satisfying hotel I've stayed at in New York.
- The soundproofing is excellent.
- There's enough space to open two 30-inch suitcases (I had a twin bed room).
- It's very close to Times Square.
- A microwave is available for use.
- They offer a welcome drink.
- I was told the deposit would take up to 30 days to be refunded, but it came back very quickly.
XXiuxian0858The room itself is actually great value for money, but the facilities are basic. There's no paid drinking water in the room, and you have to go to the second floor to buy it, which is really inconvenient. Downstairs, there's a place to store luggage, but not overnight. The location is convenient; it's a 5-6 minute walk to the Charging Bull, and you can easily walk to the New York Stock Exchange and other financial areas. There's a subway entrance directly across from the hotel, with at least four platforms nearby, which is very handy. It's also close to the South Ferry. If you buy a New York City unlimited weekly subway pass, getting around is super easy from here.
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