Very convenient location. The check in process went well and it was possible to take coffee very early in the morning just before taking my flight. The water pressure of the shower was too low. Very convenient hotel altogether. Will definitely come back.
Hotel near Centro Historico,Mexico City10% of visitors choose this area
GGuest User2026.02.25
Great hotel to stay at in Mexico City because it's centrally located, and a tour operator picked me up for an excursion to Teotihuacan, which was fantastic. The staff was also cordial in general, and I felt safe with the private guard in the front lobby. As for the room, it was just as advertised in the adverisement description and pictures. Warm water worked, and so did the A/C. Wifi worked well, but because I have used Ibis Hotel in other countries, I already had a general account, so accessing wifi was a little tricky in the beginning, but after resetting my password, I was able to access wifi. With regards to the restaurant, some of the dishes were delicious for dinner, such as the Enchilada Suices. The breakfast buffet was well worth it and had a variety to select from. Overall, this hotel is a good value for your money.
Very quiet , very nice and calm place. You can sleep here as long as you need. Chill and relax. Very tasty breakfasts. Yummy.
Perfect place after the airport. Just 13 mins by taxi. Also the hotel is located close to the subway.
They do not leave drinking water to the rooms.
There is no kettle or coffee machine in the rooms.
Their breakfast is very limited.
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Good location, nearby handshake.
Hotel near Reforma,Mexico City23.3% of visitors choose this area
KKarla2023.05.03
A half-hour of beautiful arts walking, very clean the room, I am fan of the tins in the bathroom.
Air conditioning, TV and mini-eating room.
The only thing I didn't like was that when I wanted to ask for room service they never answered.
I stayed here for 4 days as a solo travelers. Very comfortable bed, friendly staff, very good breakfast. Within walking distance of Centro Historico attractions. I paid a very reasonable price for A4 start hotel. Recommended!
Great hotel to stay at if you arrive late in Mexico City. Service was welcoming and friendly. Very nice room with great insulation, so I didn't really hear all the construction going on at the airport. Very pricey, but worth it if your other hotel in the city doesn't have a shuttle service to pick you up late at night at the airport.
The hotel provided a comfortable stay with clean rooms and friendly staff. The facilities were well-maintained, and the location made it easy to access nearby attractions. Overall the experience was pleasant and convenient for travelers.
Spacious and clean room with hot water and good pressure. The TV kept skipping channels, which was the only drawback. The staff was very friendly, and the room was easily accessible via the elevator.
Hotel near Centro Historico,Mexico City10% of visitors choose this area
YYayaka2025.12.04
Advantages: The hotel is in a good location, more than 10 minutes walk to Constitution Square, and there are many local restaurants around.
Disadvantages: 1. The sound insulation is super poor, the door is loud; 2. The male front desk is flat and never smiles; 3. There is no basic items such as drinking water, slippers, toothpaste in the room; 4. The bath water is very small.
The room I changed the next day was very beautiful, thank you for the male front desk.
Very Good
116 reviews
8.3/10
Price from
THB 3,098
per night
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8,6/10
Very Good
AAhmed AwwadI recently stayed at the Sheraton Maria Isabel in Mexico City, and overall, it was a good experience. The best thing about this hotel is definitely the location—it’s right on Reforma Avenue, next to the U.S. Embassy, so it felt very safe even though there were some peaceful demonstrations happening nearby related to rent increases and the current situation in Mexico.
The room was spacious and comfortable, but it did feel a bit old and outdated. The bathroom floor had some cracks, which wasn’t a big issue but worth mentioning. It could definitely use some renovation in the future.
On the bright side, the breakfast was really nice. Good variety, fresh options, and great service.
If you care about being in a central, secure area with decent amenities, this hotel is a solid choice—just don’t expect a modern, freshly renovated space.
XXMGSKKThe hotel is located in the downtown area. It is very convenient to go shopping and eat nearby. There are many choices. There are many bars near the hotel. It is very convenient to stay in this location if you are traveling in Mexico City. The hotel is good overall. The facilities are not very new, but it meets the needs overall.
GGuest UserI booked this hotel for a 23-hour layover in Mexico City on an Aeromexico flight to Guatemala. It was great because it was near a metro station, which was easily accessible from the airport. The hotel is at least 3-star rated. The room was spacious, the closet was spacious, and the bathroom was clean. The staff were all friendly. My room was a bit noisy, which was a bit uncomfortable in the middle of the night, but not to the point of being terribly annoying. The only real disappointment was the lack of a coffee pot. I desperately wanted coffee, so I went to the first-floor restaurant to get some warm water. The bed was also good quality. Overall, I'm satisfied. I recommend this hotel to anyone looking for a quieter, more urban location away from the touristy city center.
GGuest UserGreat hotel to stay at if you arrive late in Mexico City. Service was welcoming and friendly. Very nice room with great insulation, so I didn't really hear all the construction going on at the airport. Very pricey, but worth it if your other hotel in the city doesn't have a shuttle service to pick you up late at night at the airport.
RRusTravelersThis hotel used to be a 5-star, but now it's barely a 3-star. The furniture is very old, the carpet hasn't been replaced since it opened, the bathroom tiles are falling off, and the countertop has a hole in it. But for the price, and with breakfast included, it's okay. Most importantly, everything was clean! The water was hot. Breakfast was actually a bit of a letdown. We went to the restaurant, and there was a buffet with cakes, salads, fruit, and a steaming hot dish. And they told us: ”You only get a sandwich and tea... that's it... and anything else is an extra 180 pesos.”
GGuest UserGreat hotel to stay at in Mexico City because it's centrally located, and a tour operator picked me up for an excursion to Teotihuacan, which was fantastic. The staff was also cordial in general, and I felt safe with the private guard in the front lobby. As for the room, it was just as advertised in the adverisement description and pictures. Warm water worked, and so did the A/C. Wifi worked well, but because I have used Ibis Hotel in other countries, I already had a general account, so accessing wifi was a little tricky in the beginning, but after resetting my password, I was able to access wifi. With regards to the restaurant, some of the dishes were delicious for dinner, such as the Enchilada Suices. The breakfast buffet was well worth it and had a variety to select from. Overall, this hotel is a good value for your money.
CchangfeizThis hotel is great for an overnight stay at Terminal 1. The room facilities were all good, and they even kindly offered complimentary beer at check-in. Just a heads-up: as of [Month, 202*], the entire Terminal 1 is undergoing major renovations, and the signage is very unclear. I had to ask several people for directions, and saying 'Marriott' seemed to be more recognizable to the locals.
GGabrielaMedranoI stayed 8 nights here. The price was super high for such single room. No kettle, no security box, no water every day (you need to go to 1st floor to refill a bottle). There is no closet only a place with 4 hangers.The breakfast was included but sometimes there were many people making a line and you need to wait a lot. I have stayed at Ibis in all Europe and this hotel still needs to improve a bit otherwise should charge less money. What I paid was quite a lot for a single room. Please check your prices. Rooms in Europe are bigger and even cheaper. I am Mexican and I have stayed in many hotels. Please charge less. I would still stay here if prices decrease.
GGuest UserSome young waitresses are not so friendly to customers and always seem a little impatient. I hope that the relatives, friends and parents of this waitress will encounter more warm, generous, patient and meticulous good services when traveling abroad.
Mmaco722I really like the balcony of this hotel. I can stand on the balcony and feed the squirrels. It's such a joy. The room facilities are also very convenient. If you want to order takeout or make instant noodles, there are microwave tableware available, which is very convenient! It's only a 3-5 minute walk from the Independence Monument. When you go out, turn left and go straight for a short distance to find the famous chain of Spanish churros, which is delicious! There are also Korean supermarkets where you can buy instant noodles, which is friendly to Chinese stomachs!
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