Unfortunately overwhelmed I think, a check-in 1h30 after the agreed time, we had a room not very clean and a small incident, if we had not contacted the trip platform the hotel would not have done anything for us.
This hotel has very friendly personnel. Great breakfast with fresh pancake and egg baking service. The rooms are very comfortable and everything is extremely clean. beautifull swimming pool, with a stonning view. Everywhere you see therie is a cleaner working. Close to the beach, the téléphrique,
I do have one small suggestion ; next replacement for the lights next to the bed, maybe a bit warmer light. I am not always that enthousiastic, but now I am.
I missed having meat or fish at breakfast. Maybe it was due to Ramadan or the off-peak season. There was a lot of delicious pastry though.
The location is good, the grounds are nice, and the beach is just across the road.
There are turtles on the hotel grounds.
We booked excursions through the hotel.
Good value for money (I'm talking about apartments, the hotel is a little more expensive) friendly staff, location not bad 10 minutes from the beach.
Equipment to be renewed and breakfast to be improved, especially thinking about changing the industrial orange juice.. It's not good at all!!
The hotel facilities were nice and the staff members were very polite and helpful during my stay. However, i was disappointed when the front desk tried to charge me 20 Dirhams just to print out a boarding pass never paid before over my travel experience You can easily get this printed at the airport for 5 Dirhams, or simply go to the airline desk to get it for free
1. The showerhead was too small, and the water pressure felt too low during showers!
2. The hotel's Wi-Fi signal was extremely weak. There seemed to be only one router for the entire hotel, making it very inconvenient for business travelers who had to rely on their own mobile data.
3. The balcony door handle was broken, preventing the door from closing properly. This meant we couldn't effectively block out the loud rock music coming from the hotel next door.
4. The daily menu only had text and no pictures, so ordering food was a guessing game.
5. The furnishings in the room were quite old-fashioned, probably not updated in over 20 years. Even the duvet covers were faded to grey, and I couldn't find any new ones.
The staff members were so nice and helpful.
Special thanks to Azedine, who was helping me to organize surf lessons or also trips to Marrakech or finding opportunity to participate on cooking lessons.
The location of the hotel is perfect for people, who want to stay just at the hotel, as you are directly at the beach. Most of the guests were either families or older people. If you want to walk to Taghazout it is possible, but it takes around 45 minutes.
The pools are not heated, which made them not so enjoyable as the water really gets cold.
The breakfast has a lot of variety to offer, but it gets very crowded and at some point the food is not refilled.
The rooms were spacious and clean.
What I did not like so much is that the live music, which is offered mostly every night is playing either Spanish or Latin American Music. It doesn’t feel authentic to come to Morocco for this. I rather would like to listening to Moroccan Music there.
But in general the hotel is nice with nice staff members.
For the price this hotel gave me everything I wanted. Great location, decent room, balcony with stunning view and free breakfast.
It's a bit tired around the edges and the rooms may be variable though but if you get a good room it's a great deal.
“Fantastic stay – great value for money, clean rooms, friendly staff and perfect location. Would definitely come back!”
Good
75 reviews
7.9/10
Price from
AU$ 41
per night
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Latest Reviews for Souss-Massa Hotels
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8.7/10
Very Good
MMironovaTatianaNormal. Very interesting interior, but very dark. Living on the second floor, nothing can be seen in the room. Always half dark. And so, in general, everything liked.
Service is good. All polite, helpful with any questions.
There are no shops nearby where you could buy fruit.
But it 's on the coast as a whole.
GGuest UserThis hotel has very friendly personnel. Great breakfast with fresh pancake and egg baking service. The rooms are very comfortable and everything is extremely clean. beautifull swimming pool, with a stonning view. Everywhere you see therie is a cleaner working. Close to the beach, the téléphrique,
I do have one small suggestion ; next replacement for the lights next to the bed, maybe a bit warmer light. I am not always that enthousiastic, but now I am.
GGuest User1. The showerhead was too small, and the water pressure felt too low during showers!
2. The hotel's Wi-Fi signal was extremely weak. There seemed to be only one router for the entire hotel, making it very inconvenient for business travelers who had to rely on their own mobile data.
3. The balcony door handle was broken, preventing the door from closing properly. This meant we couldn't effectively block out the loud rock music coming from the hotel next door.
4. The daily menu only had text and no pictures, so ordering food was a guessing game.
5. The furnishings in the room were quite old-fashioned, probably not updated in over 20 years. Even the duvet covers were faded to grey, and I couldn't find any new ones.
EEvgeniia GavrishI missed having meat or fish at breakfast. Maybe it was due to Ramadan or the off-peak season. There was a lot of delicious pastry though.
The location is good, the grounds are nice, and the beach is just across the road.
There are turtles on the hotel grounds.
We booked excursions through the hotel.
JJUNLONGHotel location is good, close to Agadir beach, facilities are perfect, the pool is very good, the price is not good for dinner, it is not recommended. The hotel's service attitude is superb, and welcomes a lot of drinks, desserts and guides. The lobby manager is especially good to like. A dead beach was painted on the beach, not bad. Because I only stayed for one night after catching a plane, Agadir is very beautiful as a European winter resort.
GGuest UserMixed experience: very beautiful establishment, impeccable service, excellent bedding.
However, for a 5-star hotel, there are some things to mention:
1) The breakfast buffet was decent but not worthy of a 5-star hotel, especially the savory options (very limited selection of cold cuts and cheeses, even though Morocco has plenty of them). Similarly, Morocco is full of high-quality, seasonal products that were missing from the buffet (avocado, strawberries, etc.).
2) Loud music in the hallway outside my room from 7:00 am, which woke me up, and despite complaining to reception, nothing was done.
3) If you have the misfortune to complain about any issues, the managers quickly lose their smiles and become very nonchalant, which is unprofessional.
GGuest UserThe staff members were so nice and helpful.
Special thanks to Azedine, who was helping me to organize surf lessons or also trips to Marrakech or finding opportunity to participate on cooking lessons.
The location of the hotel is perfect for people, who want to stay just at the hotel, as you are directly at the beach. Most of the guests were either families or older people. If you want to walk to Taghazout it is possible, but it takes around 45 minutes.
The pools are not heated, which made them not so enjoyable as the water really gets cold.
The breakfast has a lot of variety to offer, but it gets very crowded and at some point the food is not refilled.
The rooms were spacious and clean.
What I did not like so much is that the live music, which is offered mostly every night is playing either Spanish or Latin American Music. It doesn’t feel authentic to come to Morocco for this. I rather would like to listening to Moroccan Music there.
But in general the hotel is nice with nice staff members.
GGuest UserIst class service. Latifah at the front desk was amazing, very helpful and professional.
El mahdi the concierge guy was amazing, very friendly and helped us with necessary information.
The hotel looks much better than advertised on most sites.
Everything is new and just beautiful.
Very beautiful aesthetic, ambience and clean environment.
The rooms are very spacious and well decorated. Only downside was I couldn't connect YouTube or my phone smart view to the TV to watch my preferred shows. However, that's just my personal choice.
WiFi was good without issues.
The food was really tasty and had good varieties.
Overall, i highly recommend as palais des roses gave me a very good experience.
Staff are really amazing and friendly.
PPASMFor the price this hotel gave me everything I wanted. Great location, decent room, balcony with stunning view and free breakfast.
It's a bit tired around the edges and the rooms may be variable though but if you get a good room it's a great deal.
@@WanderersrebelThe hotel facilities were nice and the staff members were very polite and helpful during my stay. However, i was disappointed when the front desk tried to charge me 20 Dirhams just to print out a boarding pass never paid before over my travel experience You can easily get this printed at the airport for 5 Dirhams, or simply go to the airline desk to get it for free
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