Hotels With bar in Cairo Governorate, Egypt

Don't go in winter if there's no heating; it was 10 degrees outside and 15 degrees inside. During my two-day stay, the first day the warm water was around 40 degrees. On the second day, after I kept urging them, they finally fixed it to just warm enough, but still not hot water. The decor looks like it's 15 years old. I came here because it said it opened in 2019. The service was indeed good, so I can't give a bad review for that. However, I spent two and a half hours over two days waiting for repairs and service. In summary, it's a five-star hotel with three-and-a-half-star facilities.

The room had an access to the pool directly which is nice. Only bad thing was people smoke all over the hotel making it so unpleasant. Everywhere in the world, people are not allowed to smoke inside hotels. So clearly not for people who have wheezing or asthma. Management should seriously look into this. Other than that all staff were very nice. Ashraqqat and also bfast staff are all very nice. Excellent bfast.

The soundproofing between rooms on the same floor and between floors is poor, but everything else is pretty good. The madam who cleaned the room even gave us two extra bottles of water. The room environment and facilities are decent, and the breakfast buffet is also good. There's a pool party before 1 AM. Hmm, I just peeked out from my room, it wasn't too lively.

Everything was perfect ! Professional stuff and always willing to help with a smile !!! The room was spotless, comfortable, and well-equipped with everything needed for a relaxing stay !!! I would highly recommend this hotel to anyone looking for quality accommodation, excellent service, and great value for money. I look forward to staying here again in the future.

My stay began with an extremely disappointing and humiliating experience at the front desk—one that was serious enough for me to consider cancelling my reservation and leaving the hotel altogether. Fortunately, the outstanding professionalism and leadership of the management team completely transformed my experience. I would like to express my deepest appreciation to Mr. Ayman Hossam, whose exceptional handling of the situation demonstrated genuine care, respect, and a remarkable commitment to guest satisfaction. His personal attention, empathy, and decisive actions not only resolved the issue but also restored my confidence and made me feel truly valued as a guest. I would also like to extend my sincere thanks to Mr. Nour, the Night Duty Manager, and Mr. Hannawy, the Night Shift Manager, whose support, professionalism, and dedication played an essential role in turning what could have been a ruined stay into a genuinely enjoyable one. Their teamwork, calm approach, and willingness to go above and beyond reflected the high standards of hospitality that I have always associated with Marriott. As a Marriott Gold member, I was genuinely surprised that such an unfortunate incident could occur in the first place. However, I was equally impressed by the way the management team took ownership of the situation and worked tirelessly to make things right. Their efforts not only salvaged my holiday but also reaffirmed my trust in the Marriott brand. Please extend my sincere gratitude and recognition to Mr. Ayman Hossam, Mr. Nour, and Mr. Hannawy. Their dedication, professionalism, and genuine hospitality deserve the highest praise. Thank you, Marriott, for continuing to value guest feedback and for having leaders who truly understand the meaning of exceptional customer care.

Pool is very nice and breakfast buffet is incredible with all varieties you need, we enjoyed

The place is very comfortable; almost everything you need is close by. The hotel itself has cafes, restaurants, and more, making it excellent for families. The staff are wonderful, especially Ms. Madonna, who was very cheerful and served us with great hospitality. I will definitely stay here again on my next visit to Cairo, God willing.

I needed to stay here for a business trip. The good points are the consistently high quality of the St. Regis rooms, the abundant breakfast, and I loved the swimming pool. The downside is the location. The new capital city is so new; the nearest shopping mall is a 30-minute drive away, and because it's so new, even ride-hailing services are hard to find. The hotel only has two restaurants.

Location of hotel is not suitable for business person. And also worst service by hotel staff,

The hotel is very well located, the grounds are amazing, and the restaurants are good. There's a wide selection of dishes for breakfast. The staff are very friendly and try to resolve any issues. The rooms are clean enough and cozy. The furnishings are a bit old; I wish the hotel the best guests, success, and a little renovation.