POS: Very central location; large property in historical building; very quiet; AC in rooms; nice design of bar area; thoughtful design of fairly sizeable rooms; comfi beds and bathrooms; free use of (good) coffee machine in reception area; free supply of drinking water; overall good price-quality ratio for BEL.
NEG: No gym or pool; no fridge in rooms; quite surprised to see dogs walking around in corridors... and walking into neighbour's room, with the odd little bark once in a while as a result. Being allergic to dogs made me wonder... Management should at least inform, and ask, and perhaps organise better (rooms for dogs clustered somewhere?)
[Exceeding expectations] The hotel facilities are modern, the front desk reception is warm and professional, and the check-in procedures are smooth. The room is spacious and bright, quiet and hygienic, the design is considerate, and the mattress is moderately soft and hard for a good night's sleep. It comes with toiletries, and the details are perfect! The breakfast is OK, close to the subway station, and the transportation is convenient.
I have get a free upgrade of my room. I have had dinner in the restaurant of the hotel and it was great and also fast. The room was very clean and was very comfortable and modern.
Premium looking room. Big TV, mini-fridge, spacious and beautiful bathroom. Welcoming drink on arrival.
Bed mattress is too soft. 2 small pillows are too small and uncomfortable to sleep on and should be replaced for bigger and better ones.
Air conditioning is practically non existent, some noise and not sufficient cooling. When the weather is hot outside, the room is like a sauna and torture to sleep in.
The hotel is a football hotel. It is a little bit of a walk around the room. The corridor is like a labyrinth, but there is a big football training ground downstairs. It seems to have a game on the weekend. There are many restaurants next to it. The breakfast is very rich.
Hotel had already demolished the swimming pool 4 years ago and no more swimming pool!!!??? While when booking it says hotel with swimming pool 🤔🫤😇
As a Trip customer, I don't expect any false information!!!
It was disappointing for my 9-year-old daughter and us as parents🥲
Landing in Brussels, driving here, I didn't expect much, but once I found out that the hotel had a big lake on the back of the hotel, there was a feeling of mountain and water, and there were many wild birds, the environment was very comfortable.
Nice hotel, but on the cheap side. No coffee machine on the room. Well, water cooker, tea and some solvent coffee. Booked via trip.com. Price and booking included breakfast, but at arrival there is no breakfast for that price. Also the confirmation email, which you receive when you have already paid, no comments on a breakfast (or whether it is with or not). Don't give much confidence to book it again via trip.com!
Very Good
45 reviews
8.6/10
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per night
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9.6/10
Amazing
GGuest UserPOS: Very central location; large property in historical building; very quiet; AC in rooms; nice design of bar area; thoughtful design of fairly sizeable rooms; comfi beds and bathrooms; free use of (good) coffee machine in reception area; free supply of drinking water; overall good price-quality ratio for BEL.
NEG: No gym or pool; no fridge in rooms; quite surprised to see dogs walking around in corridors... and walking into neighbour's room, with the odd little bark once in a while as a result. Being allergic to dogs made me wonder... Management should at least inform, and ask, and perhaps organise better (rooms for dogs clustered somewhere?)
GGuest User[Exceeding expectations] The hotel facilities are modern, the front desk reception is warm and professional, and the check-in procedures are smooth. The room is spacious and bright, quiet and hygienic, the design is considerate, and the mattress is moderately soft and hard for a good night's sleep. It comes with toiletries, and the details are perfect! The breakfast is OK, close to the subway station, and the transportation is convenient.
LLansaiVery nice hotel
It is also very cheap, much cheaper than the same grade hotel in Germany, not far from the customer factory, the traffic is convenient
The surrounding environment is not bad
GGuest UserBeautiful Castle Hotel make even greater with the use of good quality products within the room. A fantastic stay which included the private use of wellness facilities (has to be reserved), drinks in the mini bar and a nespresso machine.
GGuest UserI have get a free upgrade of my room. I have had dinner in the restaurant of the hotel and it was great and also fast. The room was very clean and was very comfortable and modern.
GGuest UserNice hotel, but on the cheap side. No coffee machine on the room. Well, water cooker, tea and some solvent coffee. Booked via trip.com. Price and booking included breakfast, but at arrival there is no breakfast for that price. Also the confirmation email, which you receive when you have already paid, no comments on a breakfast (or whether it is with or not). Don't give much confidence to book it again via trip.com!
AAkbarHotel had already demolished the swimming pool 4 years ago and no more swimming pool!!!??? While when booking it says hotel with swimming pool 🤔🫤😇
As a Trip customer, I don't expect any false information!!!
It was disappointing for my 9-year-old daughter and us as parents🥲
GGuest UserThe hotel is a football hotel. It is a little bit of a walk around the room. The corridor is like a labyrinth, but there is a big football training ground downstairs. It seems to have a game on the weekend. There are many restaurants next to it. The breakfast is very rich.
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