Apartments in Perak, Malaysia

Overall Rating: ★★★☆☆ The apartment's biggest advantage is its excellent location. There are plenty of restaurants, cafés, convenience stores, and shopping options within walking distance, making it very convenient for families and larger groups. The host was responsive and replied promptly when we raised issues during our stay. Unfortunately, the cleanliness and maintenance of the property fell well below our expectations. We encountered ants throughout the apartment—including the living room, sofa, dining area, kitchen, bedrooms, and bathrooms—which made it difficult to enjoy our stay. Although the host provided insect spray after we reported the issue, the infestation was so widespread that spraying the entire apartment was neither practical nor a comfortable solution. Several areas were dusty, the curtains had a noticeable layer of dust, and the bedsheets and toilet rolls appeared old. We were also charged RM60 for an extra bedsheet for two nights, but the condition of the bedding did not justify the additional fee. The sofa showed signs of wear, and one of the ceiling fans was noisy during operation. For larger groups, please note that when someone showers upstairs, the downstairs bathroom cannot be used properly due to water pressure issues. We were informed that this affects every unit in the building, suggesting it is a known issue rather than an isolated incident. The facilities were also disappointing. The jacuzzi was unavailable during our stay and appeared to be non-functional, making it more decorative than usable. The host initially agreed to compensate us for the cleaning fee due to the cleanliness issues, but we did not receive any further update after that. Overall, the apartment has great potential because of its strategic location, but significant improvements in cleanliness, pest control, maintenance, and facility upkeep are needed before I could recommend it to others. Pros Excellent location with many restaurants, cafés, and shops nearby. Responsive communication from the host. Cons Widespread ant infestation throughout the apartment. Dusty environment, including dusty curtains. Old bedsheets, worn furniture, and additional bedding charges that did not reflect the quality provided. Noisy ceiling fan. Water pressure issue prevents simultaneous use of upstairs and downstairs bathrooms. Jacuzzi was not usable, just a decoration. Compensation for the cleaning issue was promised but never followed up.

The stay was comfortable and chill. The hotel is newly open and clean. Parking is convenient and the gym was the best gym I have in Ipoh. The gym machine is new and well function. The jogging and cycling machines also a lot so that I don’t need to wait for others. There is jazcuzi and swimming pool as well. The garden are beautiful and nice photo session.

Upon arrival the 2 contact details provided don't respond and it's really annoying and disappointing. 1 contact go into voicemail box and another will never pick up the call which somehow give you the impression of the host is not reliable(Attached conversation without reply) The property manager or agent that host these property really need to be more professional. The unit is full of new paintings and the smell cause lots of discomfort(Attached the toilet door with new paint) The bidet or sprinkler is broken and the water is scattered around and cause our clothes and toilet paper all wet!!!(Attached photo broken bidet) They don't install ventilation fan on the toilet and when you open the window for air circulation your neighbors could see you.Their intentions is very clear which is they don't bother the comfort of the guest(Attached photo of when open up the toilet window for ventilation the upper floor could see through hence no privacy while shower.You shower with window close and its felt suffocating after a while!!!) As Ipoh is famous for eateries to our surprise when we packed our supper home the utensils is really disappointing.The host barely provides you any plates and utensils.Maybe just 4 cups 4 plates as if anything extra will cause them a million dollars investment.You can't find extra waste plastic bags or toilet paper.They simply being too calculative and don't provide any extra even you are using it to keep their unit clean at least if you provide me with extra waste plastic bags we could pack our waste and keep it clean and hygiene instead. Each room only 2 towels for shower and no pools towel provided.Very inconsiderate!!! The worst part is they will sent you a check out instructions 6am in the morning to wake you up!!! If you having a peak booking on our check out date you may sent a reminder for checkout but please not at 6am in the morning !!! I think Trip.Com should check on your agent quality and set a minimum standards.The property host is really disappointed we don't have time to waste so we just put up with it and write a review after check out.

The stay was good except that the location is next to the highway and we could not sleep well due to the loud traffic noise. Suggest to install noise cancellation windows for all the room. Else the stay will not be pleasant and will affect your business. For your consideration pls.

Clean and lovely apartment. Convenient location, just 150m walk to lost world of tambun. Check in was simple, fast response from mgmt company via WhatsApp. Onsen was nice and hot, good for evenings and nights.

The hotel was easy to find and had ample parking, which made arrival really convenient. Check in was smooth with a proper check in counter available and having Bila Bila Mart nearby was a nice bonus for grabbing anything we needed. There’s also a swimming pool and gym, the pool was a little crowded during our stay but the gym had plenty of space and was well equipped with the basic equipment you’d need for a workout. One thing I particularly liked about the room was that the shower and toilet areas were separated which made the bathroom feel much more practical and comfortable to use

Good location by the river, and a pretty good base to set off for the attractions in Ipoh. Overall, staff were helpful and friendly. It was a pleasant stay.

The amenities are very complete and worth it. There's kitchenware, a stove, and a fridge, just no washing machine. It's very suitable for family vacations. Parking is easy and definitely worth the money.

Great service and very attentive! Very safe area to stay with security guard taking care 24h. Pool was great and it doesn’t allow improper swimming attire to go in the pool. Very recommended for family stay!

Great place. It was self check-in and check-out. Had to call the owners before arriving there via Whatsapp. So there is no front desk. The place was good and spacious. The rooms were clean and well housekept. It is at a bit inside but no issues for us as we were driving. There are eating places and Shopping marts nearby (walking distance). Recommended.