Apartments in Perak, Malaysia

The location is good, nearby to the eateries and easy accessible. There is also ample food parking inside and outside the place. Contactless check in and checkout as well. The only thing is there is some humid smell in the house, after open the window and get some fresh air, it’s good.

Basically, it's a residence, so don't expect hotel-like services. It might be challenging if you're not an experienced traveler. I was a bit annoyed that they refused to change the towels on the second night 😑. There aren't enough elevators for the number of people. There are KTVs and clubs nearby, so you can hear loud bass until late at night. Also, there are a lot of families, so if you're not keen on children, be aware.

Upon arrival the 2 contact details provided don't respond and it's really annoying and disappointing. 1 contact go into voicemail box and another will never pick up the call which somehow give you the impression of the host is not reliable(Attached conversation without reply) The property manager or agent that host these property really need to be more professional. The unit is full of new paintings and the smell cause lots of discomfort(Attached the toilet door with new paint) The bidet or sprinkler is broken and the water is scattered around and cause our clothes and toilet paper all wet!!!(Attached photo broken bidet) They don't install ventilation fan on the toilet and when you open the window for air circulation your neighbors could see you.Their intentions is very clear which is they don't bother the comfort of the guest(Attached photo of when open up the toilet window for ventilation the upper floor could see through hence no privacy while shower.You shower with window close and its felt suffocating after a while!!!) As Ipoh is famous for eateries to our surprise when we packed our supper home the utensils is really disappointing.The host barely provides you any plates and utensils.Maybe just 4 cups 4 plates as if anything extra will cause them a million dollars investment.You can't find extra waste plastic bags or toilet paper.They simply being too calculative and don't provide any extra even you are using it to keep their unit clean at least if you provide me with extra waste plastic bags we could pack our waste and keep it clean and hygiene instead. Each room only 2 towels for shower and no pools towel provided.Very inconsiderate!!! The worst part is they will sent you a check out instructions 6am in the morning to wake you up!!! If you having a peak booking on our check out date you may sent a reminder for checkout but please not at 6am in the morning !!! I think Trip.Com should check on your agent quality and set a minimum standards.The property host is really disappointed we don't have time to waste so we just put up with it and write a review after check out.

The stay was good except that the location is next to the highway and we could not sleep well due to the loud traffic noise. Suggest to install noise cancellation windows for all the room. Else the stay will not be pleasant and will affect your business. For your consideration pls.

The location of the property is excellent, and the building is well maintained. The unit is equipped with most essential amenities, including a refrigerator, washing machine, water heater, iron, and basic kitchen utensils. However, several advertised facilities were not functional during our stay, including the kitchen stove, chimney hood, living room ceiling fan, and TV. The check-in process could be clearer. I had to contact the property a day in advance to obtain the check-in instructions and pay a RM200 security deposit. The deposit was refunded a few hours after checkout without any issues. The biggest downside of this property is the ongoing construction directly in front of the building. There was constant noise from drilling and blasting, and the area was very dusty. Construction work even continued into the night, making it difficult to relax and causing me a headache. If you’re looking for a peaceful stay, it’s worth checking whether the construction has been completed before booking.

Overall, the stay was pleasant, but the check-in experience was quite disappointing. We reached Stallionz at around 6pm and noticed that the queue for check-in was very long, with very little movement. After waiting for about 30 minutes, we were informed that the rooms were not ready for check-in yet. The front desk team was also unable to confirm when the rooms would be available, as there were still more than 100 rooms yet to be cleaned. Because of this, we had no choice but to continue waiting. In the end, we waited for more than 2 hours before we finally managed to get our rooms. This was also partly because more than 10 customers in front of us had left for dinner, since no confirmed check-in time was given. We also heard that some customers had been waiting since before 3pm, which means they waited around 4 to 5 hours. 😱 This was quite disappointing, especially after a long journey. On the positive side, the room was nice and clean. We loved the swimming pool and garden floor, and there were many beautiful spots for photos around the property. The amenities were also quite complete. The only small downside was that there was no hot/cold water dispenser available, although mineral water was provided in the room. 😊 Overall, we enjoyed the room and facilities, but the check-in process definitely needs improvement.

Staff very friendly, room so clean, the view so good, bout the food...the food soooo delicious,must repeat if came to ipoh....soo nice...so comfortable..

The hotel facilities are brand new and security is excellent. There's a bean sprout chicken restaurant right next door that I highly recommend! The owner speaks Cantonese and a little Mandarin. Be sure to order the bean sprout chicken and the meatball soup.

Nice stay with a fully functioning place, very suitable for a family stay since have a lot of attractions. Plus point the location are very near to all place since its in the city. Love the concept of the place and the decoration are top knots. Highly recommend to any one that wanted a nice and luxury vibe stay.

Great location and an excellent homestay experience overall! The prime location also made exploring the area incredibly easy. The only minor issue we encountered was that the provided towels had a noticeable musty odor. Aside from that small detail, everything was perfect, and we would highly recommend this place for big groups or families!