Apartments in Tuscany, Italy

The place was super clean and very comfortable. The location is excellent—close to the Duomo, with plenty of gelato shops, supermarkets, and even a Asian markets nearby, which was really convenient. The area was also not very noisy, making it easy to rest after a day out. A small suggestion would be to provide umbrellas for travelers who may not bring one, especially during rainy days. Overall, a great stay and I’d happily recommend it.

We absolutely loved our stay at Casa Paolina! The building is located in the heart of Lucca’s historic centre, just a 10-minute walk from the train station and within easy walking distance of all the main sights, charming streets, and great restaurants. The property is beautifully maintained and has such a wonderful atmosphere. We stayed in Apartment 1, which has two bedrooms and a lovely balcony. The apartment was spotlessly clean and had everything we needed for cooking. The air conditioning worked perfectly, which was especially appreciated. We also had the opportunity to see Apartment 2, with its three bedrooms — it is even more spacious and beautifully bright, just like our apartment. One of the things we loved most was the feeling of the place. It smells wonderful, has a lovely energy, and you immediately feel at home. It is the kind of place where you simply want to stay. Roberto, who manages the property, is extremely professional, welcoming, and genuinely makes you feel like a guest rather than just a customer. The housekeeper is also incredibly kind and warm. Everyone makes you feel so welcome that you almost have the feeling of being part of a family, even though it may be your very first time in Lucca. We would come back without hesitation. Casa Paolina made our stay in Lucca truly special. Thank you so much for everything ! we hope to be back very soon!

This is one of the best hotels I've ever stayed in, truly a 5-star apartment hotel. The location is about a 20-minute walk from the main attractions, but it's a pleasant stroll along the river. The hotel is very new, and the room facilities and decor are stylish and elegant. It not only has a small kitchen but also a balcony with a distant view. The hotel is situated in an upscale neighborhood, and the overall environment is very comfortable and refined. The front desk staff were warm and friendly. Our luggage was delayed by KLM for two days, and the front desk helped us receive it and deliver it to our room. They also helped us call a taxi when we checked out. I highly recommend this hotel. We had a wonderful 4 nights in Florence and would definitely stay here again if we have the chance.

Convinient location. Close to the station and tram stop to go to the airport.

The hotel was Very clean and modern amid it is a restored old building. It is located on one-Çar-street alley just across the bridge. Bringing heavy luggage from the station to the hotel is very energy-draining so we end up call a taxi when back to the station and cost us about 35euro. The room are spacious, we are party of three and got a room with no view. During the Sunday night, we still can hear loud music from its neighbors (I think it’s a pub) until 11 o’clock. But never mind though we bring 3 years old that very sensitive to loud sound. We were dead tired already. There is a kichenette in the room but strangely not included in the cleaned facilities. We should living the kitchennete cleaned or it will be fined (I forgot, may be 50 or 100 euros). My biggest complain was the wifi. It didn’t worked at all. Saw the wifi router near to the eleveator was the old model (the newest one didn’t switched on), and I guess one floor one wifi router so in some rooms the signal was patchy. I found a spot that wifi worked, inside the toilet. But it was nice stay. Bed is clean, pillow is too hard.

It was so good. The advantage is that there is a tram right in front, and it is a bit far from tourist attractions, so the price is cheap. There was a large supermarket right next to the station, so it was great for shopping. The downside is that you have to take a tram for about 20 minutes to get to the tourist attractions, but it wasn't a big problem. Rather, it was nice that it was quiet. The room was spacious and I used the shampoo that was replenished every day. However, the check-in process was a bit cumbersome. I would like to use it again next time I come to Florence.

I originally booked a hotel near the train station that was also convenient for the airport, thinking it would be cheap. However, this hotel completely exceeded my expectations! Not only was the service excellent, but the breakfast delivered to the room was delicious. The best part is they provide laundry facilities so you can wash and dry your clothes yourself. 😁 The room was incredibly spacious, with a kitchen and a storage room. The security system was also very good and reassuring.

It was an apartment building, and the room itself was quite nice, with disposable slippers and a water heater—more than most European hotels, enough for a hot cup of tea. However, firstly, registering online in advance took a lot of time; secondly, the location was too hidden and hard to find—I called the company, and the driver spent ages finding it. Thirdly, arriving early meant there was nowhere to store my luggage, so I called again, and they told me to go to a place called ”Joy Hotel,” but they couldn't explain it clearly, and I didn't understand either (my English is fairly good). It took me over half an hour to find it, even though it wasn't far. Finally, during check-in, I had to use an app, and each time I opened Ctrip, there were three doors to open. Because there were so many doors inside, I was completely confused. I finally figured it out by calling, but the internet was down… I was so frustrated! 😫 I called the company to come and help me open it. I sat at the door for ages. If your English isn't great and it's your first time staying in an apartment like this, be prepared. Anyway, I don't really want to stay in an apartment again—it's just too inconvenient.