Apartments in Henan, China

Excellent service was provided by the hotel reception and service staff. They responded to our requests promptly and efficiently. WeChat was an excellent means of communication.  Room was cleaned thoroughly each day with all the supplies provided. It was great that there was a washing machine, kitchenette and huge fridge that made our 2 weeks stay like home.  Location was perfect as there were a supermarket, shopping mall and subway train right below the building. There were also a wide range of food available along the side streets in all directions of the building.  Overall, it was an excellent experience staying in this hotel. The service staff made all the difference.

A hotel with a high cost performance, five-star praise! The location is excellent, the subway station and the business district are out, shopping and eating are super convenient. The room facilities are complete, the bedding is comfortable, and I have a good night's sleep. The sanitary conditions have not been selected, and the details are in place. The service staff are very good and responsive. The price is also very affordable, this price can live in such a good hotel, it is really worth it!

The room's cleanliness was acceptable, and dining options nearby were convenient. I tried the specialty dishes at A Wu Yellow River Carp, which was very close. The only minor issue was the elevator, which was quite busy, so you needed patience while waiting. The breakfast was acceptable given the room rate. The hotel's pick-up/drop-off service was excellent, and the front desk staff were also very good.

The room was very clean, and the location was excellent. The subway and shopping street were right outside the door. The receptionist was also very helpful. I was there for an exam, and it was very close to the exam center. There were plenty of places to eat and drink, and even a movie theater was downstairs.

The hotel's location is absolutely fantastic, right in the city center and close to the subway, making getting around incredibly convenient. The room was smart and comfortable, and the Xiao Ai assistant (smart speaker) really enhanced our stay. The free laundry room and gym were a huge plus, breakfast was delicious, everything was spotlessly clean, and the service was thoughtful. It completely exceeded our expectations!

I chose this hotel because it was 15 min walking distance to the nearest metro station, which was one stop away from Zhengzhou East Railway Station. The room I stayed in was separate from the actual reception area which was in another building. The plaque of the Chinese name of the hotel on the outside was also different from the official hotel name booked on Trip.com which was confusing. It took me 15mins to work it out. Maybe they can sort this out in the future. The room itself was very clean and furnished extremely well beyond regular hotel rooms. The washing machine was extremely convenient and I was a set of clothes. Many food establishments were close by.

First choice for business trips, located in a bustling commercial area, very convenient for shopping and eating, good hygiene, I like it very much, I have stayed here three or four times, very good, I will come back to visit next time I have the opportunity to go on a business trip

My service department is like a hotel. It has clean room, but just still use a bit of cleaning on the carpet.

Advantages: The hotel is close to Zhengzhou East High-speed Railway Station, which is convenient for catching the train. There is a drop-off service, and the driver is very nice. The room facilities are worthy of the 200-plus yuan room rate during the Spring Festival. It is an ordinary budget hotel with facilities. The room is relatively new and clean, and the decoration is of ordinary standard. But the hotel is located in a remote area and there are no supporting facilities around it. What I want to complain about is that the Yulanting Hotel booked through Ctrip shows that it is on the 20th floor of Kailin Plaza 3, and the floor number of the building is also shown as the 20th floor. When I got to the 20th floor, I saw that the hotel front desk was a birch forest and there was no waiter there. I knocked on the room number shown on the reservation, and found that there was already a guest staying there. They said it was the Atour Hotel. I called the hotel front desk and they said it was on the 12th floor. When I went to the 12th floor, I saw that the front desk was the Four Seasons Hotel. The waiter said that Yulanting and the Four Seasons Hotel are together. This operation is very confusing. I don’t know if it is because of Ctrip’s chaotic management or because hotels are selling customers to each other that the hotel market in Zhengzhou is so chaotic. There is no wardrobe in the room, the range hood and sink are installed but I don't know what they are used for, and there is no towel rail in the bathroom. The parent-child room written when booking has a king-size bed of 1.8 meters and a queen-size bed of 1.5 meters, but the actual queen-size bed is only about 1.2-1.3 meters.

First, the price of your homestay is high. This building is the same area as an apartment. As a homestay hotel experience officer, I have set up the most expensive one of your days. After entering, it is as large as more than 100 other apartments. Yes, you have an iQiyi member. The next day, I didn’t care about some sanitary details of the hotel because I had a job. I took the initiative to contact you if you want to continue your stay. The price discount point will be upgraded. After all, I am also a member of Trip.com . You can know what the core of all hotel-style services is. Prioritize the upgrade of the member when you have enough housing, and the member will also experience a pleasant praise for you. This is not a few dollars cheaper for you. This is your most basic upgrade service as a famous hotel. You are very good, you don't have it. Then I can report your health, experience and service on the platform according to the actual situation. As a member of Trip.com , I live in a hotel and homestay every month without 30 nights and 28. Your discount of a few dollars will not let me write so much text to you. Your price/performance ratio is really bad and extremely low. The platform paid me, but my only requirement is to evaluate you effectively and truthfully.