The staff's demeanor was somewhat unfriendly. Security personnel visited our door, requesting that we minimize noise, even though we were not loud to begin with. We perceived that staff members were unjustly picking on us and attempting to find reasons for additional charges. Unfortunately, racial bias seemed to be a contributing factor.
Our first time here and we loved it. Dont need to leave the resort with all the restaurants, shops & bars lol. We loved the stay and definitely will be back 😊
Great customer service, was a little displeased with the turn down of room daily. We were at the pool all day, not occupied sign on the door, and we never received new towels or any room services. Had to actually find someone to tidy up the room.
The room was clean. Not obviously luxurious. Just nice regular room. Hotel is not family friendly as they have only inside pool available. And kids not allowed in the jacuzzi. And no jacuzzi in the outside pools that were very basic. View from room was good. As external windows were cleaned. I don't understand why they nickel and dime you by charging for the parking. As the golden nuggets next door have free parking. A good option in AC but nothing special. We spend all our time away from hotel as it was easier to be at the beach all day and play at the Caesars ****** instead. Probably makes no difference to them as the ******* might be related. If they have a more kids friendly pool we definitely have spend all day in the hotel and enjoy the ****** as it was a good one.
There was no remote to the Tv I called room service
I asked for a remote remote control I received the remote control about a half hour later
And the remote control didn’t work I immediately called the from desk for a bout an hour and there was no answer
Even though it's an older hotel, the rooms were spotlessly clean and well-maintained. They came fully equipped with essentials like a hairdryer, coffee maker, and a safe. The room was spacious and offered a pleasant view. The hotel breakfast was a fantastic surprise – excellent quality and great value for money, truly exceeding my expectations. My only minor complaint is that the Chinese restaurant's operating hours were a bit limited.
If you are sending your children to Rutgers University, this hotel is already the most convenient in terms of location. There is a taxi service at the door, and it costs 30 dollars to park a night. Inside the hotel, there is no service. The attitude of several front desks is cold. I don’t know if they are targeted at Asians.
Service not applicable. The room was large enough and bathroom very clean!!! The noted price for bottled water ($4 each) - no good and the they were old.
We enjoyed staying at Hard Rock Hotel & ****** Atlantic City. We ate at the fresh Harvest Buffet and the food was amazing. All are fresh and alot of variety of food and dessert. The room is clean and we had fun playing at the ******. We’ll definitely be back!
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9.1/10
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7.4/10
YYvonne PhippsService not applicable. The room was large enough and bathroom very clean!!! The noted price for bottled water ($4 each) - no good and the they were old.
CCRodOk so first let me just say for the price we paid on the days we went. It wasn't horrible. I would go back BUT YMMV so this was my experience.
Location was great. Right on the boardwalk and an easy walk to Hard Rock when we went to the concert.
Service was meh. The only time I had a friendly anyone in the establishment was the woman who checked us out. Everyone else that we interacted with were either disinterested or perfunctory. No help on where to find our rooms, no help on any services offered. We didn't even get the annoying (did you want to sign up for our card?) that you get in ****** hotels. I guess that was a plus.
From my understanding we were on the ”older side” of the establishment. But regardless, staying on an entire floor that says non smoking it smelled of smoke. both cigarettes and ****. I don't care if you do either but I do care to smell either in my room or right outside my door (defeats the whole purpose of non smoking). Everything is dated which is whatever. but the blinds didn't work the coffee maker wire was too short for the ”dresser” so you had to keep moving it to the nightstand to use it. The room itself was relatively clean although the back of the nightstands hadn't been touched in a long time with all that accumulation of dust. Its design is just...weird. like so much random open area. I guess you can dance there lol. The ”dresser” didn't have drawers it had...like cubby holes. We didn't use them seemed pointless. I didn't even bother with the tv it was too far away and faced away from any sitting area (again weird layout).
The ****** itself was ok. Nothing crazy although I did like that rotating bar they had. But again. EVERYWHERE just reeked of smoke. To use a comparison, at Hard Rock when you were on the ****** side sure people smoked there (i get it) but the hotel side of things smelled clean refreshing and airy.
In the end, manage expectations and you'll be fine. If you are a smoker I am sure you will be fine too. If all you plan to do is sleep there its fine (although we were on the 7th floor and could still hear the music bumping below but the music was good so w/e lol) It works, again its not horrible. Its definitely 2.5-3 star range.
CcatsanddogsThe hotel is very close to the airport and offers a shuttle bus service. For pickups, it runs approximately every half hour, so there was a bit of a wait. For departures, it's available 24/7, every 15 minutes, dropping off at different terminals. This is very convenient for guests catching early flights or those on a layover.
GGuest UserThere was no remote to the Tv I called room service
I asked for a remote remote control I received the remote control about a half hour later
And the remote control didn’t work I immediately called the from desk for a bout an hour and there was no answer
GGuest UserFrom the moment we arrived, Asbury Ocean Club Hotel exceeded every lofty expectation we had set. George and Neil welcomed us with genuine warmth, handling our bags effortlessly and walking us through the property with the kind of thoughtful orientation that makes a guest feel instantly at home. That same care echoed across every corner of the hotel.
Our Dune Suite was beautifully appointed, blending modern design with quiet comfort, the perfect retreat after long days by the shore. The pool deck offered sweeping ocean views, the workout facilities were pristine and well equipped, and the drawing room felt like a serene escape, ideal for a quiet morning coffee or an evening unwind with a book.
Dining was a true highlight. The bar delivered outstanding cocktails crafted with precision, and the Mother's Day menu stood out as a memorable culinary experience, beautifully plated and full of seasonal flavor. Service throughout was attentive without ever feeling intrusive.
Asbury Ocean Club delivers genuine five star hospitality in a setting that feels both refined and refreshingly relaxed. We left already counting down to our next visit, and we cannot recommend it more highly.
JJahnaeOur first time here and we loved it. Dont need to leave the resort with all the restaurants, shops & bars lol. We loved the stay and definitely will be back 😊
MmatalesThe room was clean. Not obviously luxurious. Just nice regular room. Hotel is not family friendly as they have only inside pool available. And kids not allowed in the jacuzzi. And no jacuzzi in the outside pools that were very basic. View from room was good. As external windows were cleaned. I don't understand why they nickel and dime you by charging for the parking. As the golden nuggets next door have free parking. A good option in AC but nothing special. We spend all our time away from hotel as it was easier to be at the beach all day and play at the Caesars ****** instead. Probably makes no difference to them as the ******* might be related. If they have a more kids friendly pool we definitely have spend all day in the hotel and enjoy the ****** as it was a good one.
CCarlos ManuelWell located, close to a bunch of nice restaurants. The room and the amenities were nice. The only bad thing was that we arrived one hour before the check-in time (4 pm) and they wanted to charge us ~$50 for an early check-in, so we had to hang out for an hour.
GGeorge A. SchmidThe location near the airport is great, BUT you need a PhD in Transportation to navigate the spaghetti web of roads surrounding Newark Airport. More than once I found myself in the wrong lane and onto a road I didn't want to be on. Going back is never an easy task. Once, I accidentally entered the NJ Turnpike. The hotel was clean, as was my room. The breakfast was free and good. But the parking was terrible. Both nights I was there the lot filled up and I had to park, at the direction and approval of hotel staff, in No Parking zones. Navigating the location and the full parking detracted from what would have been otherwise a grand stay.
GGuest UserFrom the moment I arrived, the staff was warm, welcoming, and attentive. I loved that the hotel is 21+, which creates a peaceful, upscale, and relaxing atmosphere.
The room was beautiful, clean, and stylish, with two very comfortable beds and an open porch overlooking the beach. Sitting on the bed and watching the waves was amazing, and at night the sound of the ocean put me to sleep so comfortably.
Great coffee in the room, excellent bath products, a nice bar, and a perfect location next to Salt Restaurant. I truly felt relaxed, well taken care of, and refreshed. Highly recommend and would definitely return.
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