The hotel is very nice and in a good location. It takes only 10 minutes to walk to Manwan. You can see the sea and pet cats. You just need to pay attention to the route and find the overpass. The infrastructure is not as developed as in China, so it is a problem to cross the street to the other side. There are restaurants and local small supermarkets around the hotel. The room is very clean. I was lucky to get a free upgrade.
The hotel room was very clean, the facilities were complete, the equipment was new and the clerk was very polite. My plane was at 8 pm. After feedback with the hotel, I was intimately extended to 5 pm for free. In short, this hotel is great!
We are not satisfied just because one reason that, the first moment we arrived, do not give us the exactly correct room .
We booked Executive King Room With Sea view which is RMB1600 per night ,but they show us normal single room which is worth RMB800 per night ! They just do not give me correct room let us live small room, and also never tell us it could be lower price if we agree to live into small room.
It is unfair !! So we do not agree, we wait and wait asking them change us to correct room. We really need Executive King Room With Sea view.
Finally they bring us to the correct room and we live that correct room “Executive King Room With Sea view” but it waist us waiting for one whole hour for just this situation.
We think they are not honest, we think surely it is very very simple they check via their computer their system they could very easy know it surely have the empty room “Executive King Room With Sea view”, but they let us wait for one h whole hour before we could enter the correct room. In fact at that time we are so tired after more than 4 hours driving from Riyadh city to Al Khobar.
I am not satisfied for this matter.
Warm and welcoming stay. Staff were really pleasant and friendly. Furthermore, upon check in we received complementary breakfast for the duration of our stay from the hotel. Breakfast buffet was really good. Only issue was I had a problem with the hot water in my room which wasn't getting hot. Overall, a beautiful stay.
Quiet
Location is good for business travelers
Spacious rooms
Very Good
88 reviews
8.6/10
Price from
€ 62
per night
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8,8/10
Very Good
My transit hotel before leaving KSA after fews weeks in Jubail. 35-45 min to airport. Nearby Dammam corniche. Lots of restaurant nearby can be reach by walking distance. Wish to stay more days here.
First I'm so grateful to Sheraton for being inclusive. They have accepted me and my partner. Also, the service is amazing. The amenities are classic and clean. The location is near Shatea mall and restaurants. I've really enjoyed my stay. If I'll go Dammam sure I'll book again. Thanks a lot!
I had an amazing experience at this resort. The staff were friendly and welcoming, the room was clean and comfortable, and the breakfast was delicious with plenty of variety. Great location, excellent facilities, and outstanding service throughout. Highly recommended!
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