Hotels With spa in Eastern Province, Saudi Arabia

The reception was excellent, both for young men and women, and the staff were good. However, the hotel rooms are worn and need updating in terms of furnishings and furniture. They also lack some services such as hot water, an iron, or even some bathroom amenities, which you have to request and receive when you speak to room service. 🌹

First I'm so grateful to Sheraton for being inclusive. They have accepted me and my partner. Also, the service is amazing. The amenities are classic and clean. The location is near Shatea mall and restaurants. I've really enjoyed my stay. If I'll go Dammam sure I'll book again. Thanks a lot!

Overall, the hotel is nice with a great location and lovely views of the gulf. However, there are a few minor issues that unfortunately brought down my rating. For instance, the hotel's exterior windows weren't clean, which affected the sea view. Also, the club lounge didn't offer services like hot water for tea or a coffee machine. Furthermore, the suite was below expectations, and room service didn't clean the room. The health club felt more like a 4-star hotel's facility. Despite these points, its location is good, the reception was welcoming, and the restaurants offered good quality and variety.

We are not satisfied just because one reason that, the first moment we arrived, do not give us the exactly correct room .    We booked Executive King Room With Sea view which is RMB1600 per night ,but they show us normal single room which is worth RMB800 per night !    They just do not give me correct room let us live small room, and also never tell us it could be lower price if we agree to live into small room. It is unfair !!     So we do not agree, we wait and wait asking them change us to correct room. We really need Executive King Room With Sea view. Finally they bring us to the correct room and we live that correct room “Executive King Room With Sea view” but it waist us waiting for one whole hour for just this situation.  We think they are not honest, we think surely it is very very simple they check via their computer their system they could very easy know it surely have the empty room “Executive King Room With Sea view”, but they let us wait for one h whole hour before we could enter the correct room.   In fact at that time we are so tired after more than 4 hours driving from Riyadh city to Al Khobar.    I am not satisfied for this matter.

A wonderful location which includes a peaceful view of the Arab Gulf. Thanks to Mrs Nora and Adel in the Front office.

Locations is excellent locations and service . The accommodation is very clean. I can recommend anyone book this hotel as 5 stars. Special thanks Mr. Mahmoud.

Ambiance: 3/5 Food: 5/5 Room / Cleanliness: 5/5 Service: 5/5 Staff: 100/5 – Excellent job by Ms. Zahra Ms. Zahra, the receptionist, was exceptionally helpful and accommodating. She kindly allowed me to check in earlier, which made my stay even more convenient. In addition, one of the housekeeping staff members was also very supportive and attentive. Overall, my stay was truly amazing, thanks to the outstanding service and dedication of the staff.

I had a wonderful experience at this hotel. The location is perfect, providing easy access to major attractions and transport. The cleanliness was impeccable, and the staff's service was outstanding, always attentive and helpful. The facilities were generally good, though a few amenities could use some updates. Overall, I enjoyed my stay and would highly recommend this hotel. The food was delightful, adding to the overall excellent experience.

such amazing hotel and service, the only comment that we have a corporate meeting that coordinated between the hotel and our company . and we have extra guest so it was so stressing that they asked to pay for the extras on time where sometimes we dont have enough cash or limits in our personal credit card they must have away to get preautherization or online payments to facilitate this process specially we are at the weekend. 

Was a scenic resort with access to family waterpark, but lacking in options for food, do had to order from outside, which seemed acceptable. Breakfast option was not worth the price, would highly discourage anyone from taking breakfast option. For sports, there is nets and goals for football, but they charge for renting balls. Best to bring your own sports equipment such as badminton, volleyball, football, squash, tennis, etc.