Excellent hotel! My room was bright and cozy. The staff are top-notch – friendly, polite, and efficient. The restaurant is also great, serving delicious food quickly. I really enjoyed the spa too. Overall, it has everything you need for a comfortable stay. Nevsky Prospekt, with its many attractions, is just a 10-minute walk away. This will definitely be my first choice next time.
The room was cleaned up, the bathroom and bathroom were separated, and the bathroom had a Russian bathtub and a dry steam room, which was very large.
The bedroom is also large, with a small refrigerator and safe.
On the first floor, but very quiet.
The bedding is also very hygienic.
The hotel is on the second floor of a residential building, and you can ring the doorbell after you go downstairs.
The service staff is also very good.
It takes about ten minutes to walk from Moscow Railway Station. In a box, the surrounding environment is quiet. You can take the bus to Neva Street. Relatively convenient.
The doorman service is very good and timely. The hotel is in a relatively good location. It is very close to the train station and Kazan Cathedral by taxi. There is a person at the front desk who can speak Chinese. The facilities are relatively new among hotels in downtown St. Petersburg, but there are relatively few breakfast items (there are many types of tea).
The hotel is in a great location, 15 minutes walk from the Mariinsky Theater, very convenient to walk back after watching a show, and five minutes walk from St. Isaac's Cathedral
The room is large, with a balcony and a beautiful night view.
The room service is superb, with a welcome gift and chocolates for the turndown service, which are delicious
The front desk and concierge speak English
The breakfast is very rich
It is a five-star hotel, my favorite hotel in St. Petersburg
The hotel was crazy, the room with an incredible view, breakfast included a great variety of fish , meat and cheese delicious, hot, fresh juice, vegetables, nuts, fresh fruit, baking, dessert. On the -1 floor there is a spa complex with a pool. Thank you, we will definitely come back! )
The Four Seasons Hotel in St. Petersburg is truly luxurious and high-end in every detail. The service is exceptional, and the staff go above and beyond to make your stay memorable. The restaurants are outstanding, offering excellent food and atmosphere. It’s one of the best hotel experiences I’ve ever had, and I highly recommend it.
We've stayed at various hotels in St. Petersburg, and Emerald surpassed all our expectations in terms of value for money.
The hotel is very cozy, beautiful, and comfortable. Upon arrival, we were pleasantly surprised with a fruit platter in our room. The breakfasts were excellent, hearty, and diverse. The pastries were beyond all praise – a huge thank you to all the staff in the restaurant and kitchen!
We had a spacious room with a terrace and a view of 6th Sovetskaya Street, but there was no street noise. The bed was comfortable, and the mattress was excellent.
The soundproofing was superb; we didn't hear our neighbors at all.
It's also pet-friendly. There are a couple of small parks nearby for walks, and Tavrichesky Garden is a bit further away.
The staff were very polite, competent, and courteous. They handled all our requests instantly. If there were events in the restaurant, they would notify us in advance with a letter in the room.
The sauna is great – perfect for warming up and relaxing after long walks. We highly recommend it for its excellent value for money and location!
Excellent location, good service. Overall everything is convenient, clean.
From the downsides. The description says that visiting the swimming pool and spa is included in the price. In fact, only three hours from 9 to 12 a.m. are free. Other time is to be paid extra. Of course, if you want to go to sauna, you can also pay - little money there - but there is a displeasant feeling of fraud. If someone likes to breathe, there will be problems. The ventilation system clearly doesn't work. The air is sperm, you must get used to living in hypoxy. Windows are not open, breathing is not.
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