Hotels With spa in Faro District, Portugal

The hotel is clearly very new, and that is immediately reflected in the quality of the structure. The property is beautiful, modern, and equipped with many facilities, which creates a very strong first impression. It is also in an excellent location. That said, the atmosphere often felt somewhat chaotic, and even simple requests seemed to be handled with unnecessary complication, as though each one required extensive discussion. We also found one member of the reception staff particularly rude, or at least that was our experience during our stay. Another issue concerned the windows: when it is windy, they produce a noticeable whistling noise, which can be quite annoying. It is also worth noting that parking is not included and costs €15 per day, which would have been useful to know in advance. Overall, the hotel has a great deal of potential because the property itself is impressive and the location is very good, but the service and some practical aspects still need improvement.

Experience started badly at check-in when they refused to add my wife to the booking as Trip.com’s mobile  “deal” was for one guest in room.  Snarky reception person rude and borderline hostile - this was our third stay at this property and as in the past, we felt a subtle bias against us as non-Portuguese.  The Front Desk Manager got involved and he refused to comp. me my wife’s addition to our room and said we had to pay euros 40 for her two day’s breakfasts.  He appeared unkempt with s dirty shirt and was unshaven .  His attitude was aggressive and disrespectful in the extreme.  We asked to be relocated to a higher floor from the 2nd floor and he informed me that there were no sea view rooms on upper floors.  This was patently a lie as the initial receptionist told me that the hotel was not fully booked. While I was in discussions with the front desk receptionist, a hotel guest came up and complained that her room was bery hot.  She was told by the same snarky receptionist that the aircon was off due to a system changeover and she should open her balcony door! When I asked the same question later on to another receptionist, he said that they could give me a fan.  She was and English lady and when a Portuguese guest arrived to check/in, that dame clerk was all over him with handshakes all around.  Other staff around the property didn’t seem overly friendly to guests as well. It is unforgivable for any hotel, let alone a supposed 5 star property, not to have its HVAC system operable and even worse, not to advise guests of the issue. Our room was spacious, if a little warm, but showed the ravages of time with chipped furniture and surfaces.  Also, not too impressed by the powdered coffee presented in the room, or a euros 3 charged for a bucket of ice. I cannot recommend this property for a stay in Portimao and there are a few other more undated hotels nearby.

good location, located in the center so it’s easy to go around.. the bus station is next to the hotel, and 2 mins away walking distance to McDonalds.. very nice breakfast with live music, great selection the indoor pool and sauna are clean and very nice the view from the room is lovely, got the marina, the beach, and the town..

The best four-star hotel, I will go to portimao again because of this hotel, there is a very comfortable balcony, there is a swimming pool upstairs, the hotel also has a free shuttle bus to the beach, there is also a spa but you need to book in advance, the breakfast is also very rich and fresh. There is also a well-equipped gym, everything is very complete. It is also very close to the starting point of the pier to take a boat to see the caves and dolphins, just 3 minutes away. Great!

A beautiful hotel surrounded by magnificent gardens. We'd barely arrived when something unimaginable happened: a blackout on the Iberian Peninsula. The hotel managers responded in an exemplary manner: they provided information, provided everyone with a water bottle, and served cold meals and free grilled dishes in the restaurant in the evenings. The emergency generator also ran for a few hours. So, despite the uncertainty, we felt well looked after. Enjoying the sun by the beautiful pool area is also nothing to be sniffed at. The breakfast buffet was varied, including a good selection for vegans and vegetarians. We really enjoyed, among other things, the delicious, sweet fruit.

Hotel is in perfect location within the historical site, the room is clean and comfy. Beautiful pool in the middle of the garden. Despite all ups, the downside was the service in general, however the reception was helpful when asked. Tips: Avoid staying the same floor as the reception because there is a staff room next to you, and the staff come to chitchat in the room and the hallway (the same hallway as guest doors, clearly echo). Beware of hot food running out from breakfast way earlier than closing time, you cannot request those eggs, bacons, mushroom if it's runs out. even there are many guests coming in and was no hot food. Like other comment says the hotel is full of potential and personally we think its a very peaceful & lovely place with historical charm. Just the frontline service staffs around the place still far from that so called well service. House keeping were friendly and helpful, gardening maintained well. Enjoyed the place and once learned to didnt expect any service, Its was the best way.

Spotlessly clean hotel with extremely welcoming staff. Swimming pools were a bit cold but that’s the only downside. Breakfast selection was very comprehensive. It’s a slight downhill walk into town so prepare for an uphill walk back. 2nd time here and will definitely be back.

The hotel is just 14 mins walking from the beach. The room was big and very clean. Breakfast is simple but you can find everything. There is sauna and gym, free parking.

It's a great place to take a morning walk or a leisurely walk or jog in front of a beautiful beach. The spa is divided into time slots and requires a fee.

Hotel is conveniently located in the centre of Faro with parking available if you're lucky! It is a 3 star hotel so you get what is expected. Somewhat budget friendly. The only negative is the cleanliness. The bathrooms could do with a deep clean to make the accommodation more welcoming to guests.