Hotels With spa in Faro District, Portugal

A beautiful hotel surrounded by magnificent gardens. We'd barely arrived when something unimaginable happened: a blackout on the Iberian Peninsula. The hotel managers responded in an exemplary manner: they provided information, provided everyone with a water bottle, and served cold meals and free grilled dishes in the restaurant in the evenings. The emergency generator also ran for a few hours. So, despite the uncertainty, we felt well looked after. Enjoying the sun by the beautiful pool area is also nothing to be sniffed at. The breakfast buffet was varied, including a good selection for vegans and vegetarians. We really enjoyed, among other things, the delicious, sweet fruit.

My room wasn't ready so I was given a free drink token. Unfortunately it was impossible to use as the bar where you could claim it was closed and they wouldn't let you use it anywhere else. Also the restaurant wasn't even half full and they wouldn't take walk ins. Very strange. Although the room was nice and clean and the pool area was nice. Quite hilly so not suitable for those whom can't climb lots of steps

Experience started badly at check-in when they refused to add my wife to the booking as Trip.com’s mobile  “deal” was for one guest in room.  Snarky reception person rude and borderline hostile - this was our third stay at this property and as in the past, we felt a subtle bias against us as non-Portuguese.  The Front Desk Manager got involved and he refused to comp. me my wife’s addition to our room and said we had to pay euros 40 for her two day’s breakfasts.  He appeared unkempt with s dirty shirt and was unshaven .  His attitude was aggressive and disrespectful in the extreme.  We asked to be relocated to a higher floor from the 2nd floor and he informed me that there were no sea view rooms on upper floors.  This was patently a lie as the initial receptionist told me that the hotel was not fully booked. While I was in discussions with the front desk receptionist, a hotel guest came up and complained that her room was bery hot.  She was told by the same snarky receptionist that the aircon was off due to a system changeover and she should open her balcony door! When I asked the same question later on to another receptionist, he said that they could give me a fan.  She was and English lady and when a Portuguese guest arrived to check/in, that dame clerk was all over him with handshakes all around.  Other staff around the property didn’t seem overly friendly to guests as well. It is unforgivable for any hotel, let alone a supposed 5 star property, not to have its HVAC system operable and even worse, not to advise guests of the issue. Our room was spacious, if a little warm, but showed the ravages of time with chipped furniture and surfaces.  Also, not too impressed by the powdered coffee presented in the room, or a euros 3 charged for a bucket of ice. I cannot recommend this property for a stay in Portimao and there are a few other more undated hotels nearby.

My experience was great, open pool, easy to park, in the summer it is worth the money, what I would change is the slightly uncomfortable pillow, average buffet breakfast, lacks a little more variety.

Very good Facilities: If you don't want to spend money on parking, you need to find a parking space nearby. The hotel's parking space is 15 euros a day, which is quite expensive Hygiene: OK, just average Environment: Very good near the beach. Service: The service is quite good

I liked the location, the very good room. It was to improve the warning that the reception is not in the hotel itself, but in the central hotel at 100m.

Check was fast, friendly and efficient. Room was very good. Large bed, safe balcony, very clean, tea and coffee making facilities in the room.Rituals toiletries in the bathroom. Breakfast was a hot and cold buffet with good choices in all areas. Pool looked clean but didn't use it. Dinner menu had a good selection of dishes but again did not use.

Booked this hotel for a weekend getaway with my partner and we had an excellent experience. The onsite facilities were top-notch, from the relaxing spa to the suites. We felt well taken care of throughout our stay. One of the highlights was definitely the breakfast – it offered a wide variety of options, ensuring we had plenty of choices to start our day. Overall, it was a wonderful stay, and we highly recommend it for anyone looking for a relaxing and enjoyable escape.

Overall, the stay was fine. Our room was clean and comfortable, and the staff were friendly. However, the air conditioner was extremely noisy, which made it difficult to sleep, and unfortunately there was also a strong smell of ********* coming from the neighboring rooms 🤢

Hotel is in perfect location within the historical site, the room is clean and comfy. Beautiful pool in the middle of the garden. Despite all ups, the downside was the service in general, however the reception was helpful when asked. Tips: Avoid staying the same floor as the reception because there is a staff room next to you, and the staff come to chitchat in the room and the hallway (the same hallway as guest doors, clearly echo). Beware of hot food running out from breakfast way earlier than closing time, you cannot request those eggs, bacons, mushroom if it's runs out. even there are many guests coming in and was no hot food. Like other comment says the hotel is full of potential and personally we think its a very peaceful & lovely place with historical charm. Just the frontline service staffs around the place still far from that so called well service. House keeping were friendly and helpful, gardening maintained well. Enjoyed the place and once learned to didnt expect any service, Its was the best way.