Clean and comfy room and toilet. Polite and helpful staff as well who helped us with catching the airport shuttle bus. Good location and near Kaihimmakuhari Station, and a short walk away from an AEON mall. There was also a nice Christmas tree and other decorations at the lobby. One thing to note is that they will photocopy your credit card as a form of deposit.
It's a little walk from Chiba Station (7-8 minutes), but it's a nice hotel. The large public bath was also very clean and I was very satisfied. The room wear is separate, so it won't come undone even if you sleep in an awkward position. The nearest convenience store is a 2-3 minute walk away. There is no parking lot, but there is a 24-hour fixed-rate coin parking lot nearby, so it's not a problem.
Was an ok hotel for 1 night as we stayed. Main guests seem to be business or people staying 1 night tonor from Narita Airport. Airline crew also stay there. Rooms need a massive reno. Had an odor or musty or mildew / damp smell. A/C is centrally controlled, so the room gets hot and cold without notice. The bonus of having a Family Mart built in was great.
This hotel is OLD
Pool needs a Reno, but overall 5/10 for clean.
The food selection was extensive, and the surroundings were beautiful. Our sea-view room was spacious, and the hot springs were incredibly relaxing. After a good soak, a variety of refreshing drinks were available, making for an incredibly satisfying experience.
There was a large bath with sauna so I was able to relax. From the rooftop, I could see the night view of the city. The air was clear so I could see the Skytree. The breakfast had a wide variety of options and was very delicious. I was happy that they also provided cups for taking coffee home. I would like to use it again.
The main purpose of this trip is to go to Makuhari to see the exhibition. I chose to stay in Soga mainly because it is close to the seaside Makuhari Station. It is only a few stops away. It saves a lot of time compared to traveling back and forth from downtown Tokyo. The hotel is also easy to find. Soga Five minutes walk from the station.
The hotel room size is considered medium by Japanese standards. The hardware is clean, but it has a sense of age. Soga Station is a JR station. There are convenience stores and restaurants near the station. I don't think there is a big shopping mall. It is far inferior to Chiba Station. Far away, relatively deserted.
I booked breakfast for Yen 1,800. It was convenient and the food quality was OK.
Hotel near Tokyo Disneyland,Urayasu2% of visitors choose this area
AAoliweiyajiu2025.11.09
Spacious rooms, a rarity in Japan 😂, plus beautiful sea views! Excellent value for money!
We stayed here because we were going to Disneyland the next day. It's less than a 5-minute walk to catch the Disney Resort Line monorail to the park, and you can even see the Disneyland fireworks from the hotel at night.
Facilities: Quite new. Although the room doesn't provide free bottled water, there are water and ice dispensers on every floor.
Cleanliness: Very clean.
Environment: Pretty quiet, not noisy. There's a Lawson convenience store on the ground floor where you can buy things.
Service: At breakfast, staff were on hand to guide guests queuing for the buffet, which was very orderly.
Hotel near Tokyo Disneyland,Urayasu2% of visitors choose this area
GGuest User2025.07.23
The hotel boasts a superb location, with direct access to the JR Yamanote Line, making it incredibly convenient to get anywhere. The hotel building itself houses a large supermarket on its ground floor, offering a great selection of affordable and tasty options. Right opposite the supermarket, you'll find a drugstore, which is perfect for picking up necessities and replenishing supplies. The upper floors are home to a variety of dining establishments, including Yoshinoya, yakitori restaurants, and ramen shops – the convenience is simply unmatched! I'll definitely be choosing New Otani again for my future trips to Japan.
Hotel near Tokyo Disneyland,Urayasu2% of visitors choose this area
AAidexiaoheituzi2025.08.05
The room was excellent. It was impeccably clean; even behind the TV was spotless. The room was well-equipped with a bathtub, a stool, and a small basin. There's a complimentary shuttle bus to Disneyland, and you can simply wait for it right outside the entrance. The service was exceptional. We arrived at 12 PM, and the staff kindly allowed us to check in early. They thoughtfully used a translator to inform me about the breakfast location and time, as well as the shuttle bus schedule. Both the air conditioning and the surrounding area were quiet. The breakfast was varied and delicious, and the service was excellent. It's about a 10-minute ride to Disneyland, and the subway station is also nearby. I can personally confirm that the service was excellent, contrary to what some negative reviews might suggest.
One of the most peaceful place I’ve been and there’s a seven eleven shop inside the hotel. They gave me a good room that I can look at Japan. I love the free sauna and transportation they provide. I have a free taxi ride also when they don’t have car going to hotel. Everything in my room is clean and the amenities were refill everyday. I will definitely go back to this hotel.
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GGuest UserWas an ok hotel for 1 night as we stayed. Main guests seem to be business or people staying 1 night tonor from Narita Airport. Airline crew also stay there. Rooms need a massive reno. Had an odor or musty or mildew / damp smell. A/C is centrally controlled, so the room gets hot and cold without notice. The bonus of having a Family Mart built in was great.
This hotel is OLD
Pool needs a Reno, but overall 5/10 for clean.
BBudget Solo TravelerOne of the most peaceful place I’ve been and there’s a seven eleven shop inside the hotel. They gave me a good room that I can look at Japan. I love the free sauna and transportation they provide. I have a free taxi ride also when they don’t have car going to hotel. Everything in my room is clean and the amenities were refill everyday. I will definitely go back to this hotel.
GGuest UserWhat a place to stay !! For a first Onsen style capsule pod hotel, this blew all expectations out the water. Massage facilities as well as electric massage chairs, study/work nooks, a shop, and four restaurants to cater any craving needs. Remove your shoes immediately and place them in a locker (located to the right when you enter the hotel). Exceptionally clean facilities, the onsen has numerous washing areas, a cold plunge pool, Sauna (90-100°C), Jacuzzi bath, three mineral hot baths, and outdoor hot bath, plus Ion bath. The Onsen is open until 1am and is busy from 5pm-10pm daily.
Massages start from around 2000¥
Sleeping pods are spacious, although the lockable lockers within the pods are around 9 inches deep. There’s a hanging rail, and beside the sleeping area you’ll find a TV, power outlet, and standard USB charging point.
Access: The hotel is located on the 1st floor. Use the outdoor escalators beside the bus terminal. There’s a McDonalds plus various other eateries and shops within the shopping mall, including a supermarket that sells everything from lighting, small/large electronics, and bicycles.
If you’re visiting Makuhari Messe like I did, Uber will cost you 2000-3000¥ each way - taking around 10 minutes in peak hour traffic.
The local staffed train station is located beside the Bus Terminal, providing decently quick access into Tokyo.
Staff were extremely friendly, smiling, and always happy to help.
There is a smokers lounge room within the hotel.
SSophieB123Brilliant stay here. Took longer than expected to extend my stay, think the front desk employee needed more support to understand my request.
Breakfast included, tried 3 different restaurants across my stay. The more popular ones are more popular for a reason: they have more choice but beware of longer queue times, especially if you want to get into the parks for opening.
View of the parks was great, you can see so much and the monorail goes past too!
Super location for the parks, down the hill and across the road and you’re at the monorail. Dont bother waiting for the shuttle bus up to the hotel from the station unless you have luggage, mobility issues or do not walk to walk a single step further (you will wait more time on the bus than it will take you to walk).
GGuest UserThe hotel boasts a superb location, with direct access to the JR Yamanote Line, making it incredibly convenient to get anywhere. The hotel building itself houses a large supermarket on its ground floor, offering a great selection of affordable and tasty options. Right opposite the supermarket, you'll find a drugstore, which is perfect for picking up necessities and replenishing supplies. The upper floors are home to a variety of dining establishments, including Yoshinoya, yakitori restaurants, and ramen shops – the convenience is simply unmatched! I'll definitely be choosing New Otani again for my future trips to Japan.
AAoliweiyajiuSpacious rooms, a rarity in Japan 😂, plus beautiful sea views! Excellent value for money!
We stayed here because we were going to Disneyland the next day. It's less than a 5-minute walk to catch the Disney Resort Line monorail to the park, and you can even see the Disneyland fireworks from the hotel at night.
Facilities: Quite new. Although the room doesn't provide free bottled water, there are water and ice dispensers on every floor.
Cleanliness: Very clean.
Environment: Pretty quiet, not noisy. There's a Lawson convenience store on the ground floor where you can buy things.
Service: At breakfast, staff were on hand to guide guests queuing for the buffet, which was very orderly.
MM279877****This hotel is a decent option if you need to catch an early flight. The shuttle service was prompt and efficient. The room itself was clean and the bed was comfortable, although you could definitely feel its age. The bathroom, however, was quite outdated 🤣, and the toiletries and amenities were pretty much on par with a budget hotel. On the bright side, the towels and bath towels were surprisingly good quality.
SShenyouThis room offers incredible value for money. It's right across from the subway exit, just a short walk over the pedestrian bridge. Despite being so close to the subway, it's surprisingly quiet. They also have a very convenient shuttle service. The value is truly unbeatable! Plus, there are two shopping malls nearby, so you have plenty of options for dining, drinks, and shopping. However, the ramen at the restaurant pictured here was exceptionally salty.
AAidexiaoheituziThe room was excellent. It was impeccably clean; even behind the TV was spotless. The room was well-equipped with a bathtub, a stool, and a small basin. There's a complimentary shuttle bus to Disneyland, and you can simply wait for it right outside the entrance. The service was exceptional. We arrived at 12 PM, and the staff kindly allowed us to check in early. They thoughtfully used a translator to inform me about the breakfast location and time, as well as the shuttle bus schedule. Both the air conditioning and the surrounding area were quiet. The breakfast was varied and delicious, and the service was excellent. It's about a 10-minute ride to Disneyland, and the subway station is also nearby. I can personally confirm that the service was excellent, contrary to what some negative reviews might suggest.
GGuest UserThe food selection was extensive, and the surroundings were beautiful. Our sea-view room was spacious, and the hot springs were incredibly relaxing. After a good soak, a variety of refreshing drinks were available, making for an incredibly satisfying experience.
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