Had a wonderful stay! The hotel was extremely clean and well maintained, which made us feel very comfortable. The service was excellent—staff were attentive, polite, and always ready to help. The food was delicious and nicely served.
Special thanks to Siya for her warm and exceptional service, which made our experience even more memorable.
Thank you
Latha Muniswamy
Room was clean but water pressure was very bad.
Pressure fluctuated and couldn’t get any hot water while showering…
Otherwise ok. But I may stay elsewhere next time
Great location, amazing staff.
The size of the rooms are extremely large .
Breakfast is amazing as well.
Areas to improve : there is an ironing board, however none of the electrical plug points in the room support the plug of the iron box
Excellent location in middle of the city, the staff at check in and breakfast is very friendly . Rooms are neat and clean. Tv did not work for over 15 hours and they had to change some box. Booked for watching cricket match but didn't happen . Breakfast spread is good. Taste is also good. Easy to get transport , taxi from hotel to anywhere. Security is good and friendly. Check in and check out was smooth. Toilet is clean. The guests from other rooms were loitering and woke me at 8am due to loud noises. Couldn't stop them as they are guest but hotel should monitor security and tell them not to make so much noise.
Hotel is well maintained to keep the Mysore Palace look… staff is friendly and attend to visitor needs on priority…. Taste of food is good… play of traditional music gives touch of culture… perfect premium place for stay for Indian families and foreign visitors
the staff was amazing, check in was smooth and easy, the breakfast had a lot of variety and the rooftop bar has amazing views, would stay here again next time when we’re back, thanks Shangri-La Bangalore
Resort was far better than seen in the pictures. Excellent experience. Great location. Peaceful atmosphere, amidst nature. Spacious rooms. Wide selection of breakfast with great service. Staff member from baking section Ms Paulami was very courteous, helpful and friendly. All staff were nice and services were great. Checkin and checkout was smooth.
GGuest UserWe had a lovely stay at this resort. Best is to have a car to get here. The hotel was very beautiful and lots of greenery. Breakfast was awesome with lots of local cuisine to try. The service was impeccable and of a high standard. The room was large and enough for 3 of us including our teenage child. Everyone was kind and nice. The nature specialist Harish gave us a wonderful talk on kodava people (local folks) and about elephants. He was very knowledgeable and we did this over a bonfire which was lovely. The pool should be warmer during the cooler weather in the evenings especially if temperature control is available. The check in staff were nice but they tried to upsell an upgraded room when we didn’t really need one. We have stayed at countless Mariott properties worldwide and this was the first time someone tried to sell us an upgraded room which I felt was wrong considering that we fit comfortably in our booked room. If u want to upgrade u should provide it as complimentary otherwise don’t try to see something on false pretext as they said we may not be comfortable in our existing booking. Also the bed sheets need to be cleaned better as there were lots of stains. Cleanliness needs to be improved. Apart from this the stay was wonderful and we had a great time. Thanks to all the staff from check in to the buggy drivers to the valet drivers to the breakfast staff. The housekeeping also had a special welcome treat and welcome design in our room. And so kind of the restaurant staff to provide a goodbye cake.
AAbhi chatterjiWas there for one night but no complains at all apart from the room given to me was next to service lift which kept going up and down the whole night. Rest was all cool. The bed was nice.
AAnonymous UserI like for having free access in the gym.The Massage Spa has a nice and kind staffs,they smile and entertain guests unlike in the hotel!!The masseuse named Shashikala is such a kind lady and good whats she’s doing,I gave her a 10/10 ❤️
AAnonymous UserThe hotel is located in a coffee and pepper plantation. The environment is very quiet and beautiful. Some villa buildings have been built around the central lake. There are 3 restaurants in the hotel, 2 of which are open-air and ventilated on all sides, making it a bit cool at night. Dinner starts at 20:00. There are free guided tours of the plantation at 17:30 every day, and I learned a lot. Unfortunately, there are more mosquitoes after 16:00, and visiting the park at 17:30 gives mosquitoes a good meal. If you visit the park earlier in the morning or afternoon, you can avoid the mosquito problem. The room hardware is okay, but the design of the bathroom and toilet is very unreasonable. You have to go through the shower room to enter the toilet. After taking a shower, water leaked into the toilet floor and it was very slippery. If the shower room and toilet doors are separated side by side, it will be solved. question. Hygiene is okay, the pillow space cotton is relatively cheap and does not match the hotel price level.
MMarti_13ITC Windsor offers a refined and comfortable stay, with excellent service and a touch of colonial charm. The hotel is conveniently located between the airport and the city center, making airport access easy, though reaching central Bengaluru takes a bit longer.
The service and cleanliness standards are impressive, and the heritage-style architecture adds a unique character to the hotel. However, the bedrooms are not very spacious and lack natural light, which might be a downside for some guests.
The breakfast area is bright and inviting, offering a diverse selection of continental, Indian, and Asian options, all of good quality. On the other hand, the gym is quite small, and using it can be a bit uncomfortable due to limited space when shared with other guests.
I also had the chance to try The Royal Afghan, one of the hotel's restaurants, and it was a fantastic experience. The food was rich and flavorful—authentic North Indian cuisine with high-quality ingredients. While the dishes were on the heavier side, the taste and quality made it absolutely worth it.
Overall, ITC Windsor stands out for its hospitality, comfort, and convenient airport access, complemented by a delightful dining experience at The Royal Afghan.
GGuest UserSuper hospitality, great level of details touched... like the hot chocolate to relax in the evening.. had a good sleep. Bananas are usual, but the soaked almonds were extra special.
Used the fitness centre.. decently equipped it is.
The breakfast was outstanding.
GGuest UserThis is my second time staying at the Conrad. The staff are all so friendly and accommodating. The staff at the reception especially Akshay and Namit were so friendly and helpful. The staff at the lounge had all smiles all the time (to name a few Tao and Pratike and a few that I have forgotten) were a pleasure to chat with. My always friendly doorman Lokraj was always helpful. A great place to stay and will always be my hotel to stay in Bangalore. Thank you for a comfortable stay throughout my week.
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