Posted on Jul 9, 2025
Guest User
Hello!I liked everything, but want to complain about one of your workers. His name is Elsit Koraj. In my room was not brush and toothpaste. I asked in reception about it, then Elsit Koraj said that he will tell workers to provide me. Then after 10 minutes he came by himself to my room, I wanted to take brush then he said “Can I come in? “. I thought he want to put by himself. But he entered to my room looked around then asked am I alone. Then asked if he can seat, it was very strange . Then I asked to leave my room. After 15 minutes he called to room phone and told “I was in gym, I ran, can I take shower in your room?”. I was angry and told that I will complain to him. That day was afraid to go down because thought only he is in reception and locked my door. Next day I wanted to complain and asked him to call administration. Then he blamed me that I allowed him to enter my room. what is this? What kind of service is this ? When I asked his full name he replied that no need to complain and than he has family and kids. I don’t care about it. You have to prevent others girls from it. That fact that I am young alone foreign girl not means that he can and tell anything he wants. I paid for what? I chose the best hotel for myself, paid not little money for what? For harassment? I was so annoyed and will leave my review everywhere and wil complain. You have to prevent others from him! Also when I asked to invite someone higher rank, he invited sale director. But he was just protecting his colleague telling how long he working there. He even didn’t listen me. I was post in instagram and tiktok, I have enough followers! If you will not take action in relation to him. Also he justified his actions by saying that he was checking whether I was a ********** or not and also accused me of letting him in!!!! What a humiliation!!!
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Price per night fromPHP 12,274
Posted on Dec 1, 2024
NoraLeon
I enjoyed my trip at the hotel. All staff were very kind. I was a little nervous because of the missing payment at the entrance. I was tired from the journey and they could have taken this into consideration and sent me to my room and then taken the remaining payment later. At least I expected such kindness. But my entire stay from that day onwards was so wonderful. The room was clean. However, the bathroom supplies were not as written and were missing. For example, it was written as there is a toothpaste. I did not buy toothpaste accordingly. But there wasn't. These are sensitive issues for me. And most people choose their hotel according to what is written in the room. If such sensitive issues are taken into consideration, the hotel is very wonderful, its location is central and you can almost go everywhere on foot (if you like walking). It is both quiet, the employees are great, the housekeeping lady is very polite and meticulous. Except for a few things, I was very pleased. If I go again, this is the hotel I will choose.
Thank you for everything!
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Price per night fromPHP 3,722
Posted on Dec 9, 2025
Syed Abdul Rafey
The hotel was located 8 to 10 minutes walkable distance from Skanderbeg Square. The check in process was really quick and easy at the reception. The room was really huge, nice, neat & clean including the restroom. No restriction 24x7 reception and security. For me it was worth the amount i paid during my stay.
Overall I had a nice stay, if I visit Albania again for sure I will come back to this hotel 🤞
Kindly note if you visit Albania during winter they AC won't work if they are centralized because of the season. As I was coming from UAE I need AC all the time, hence I suggest to take a room with window, which they gave upon my request.
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Price per night fromPHP 7,295
Posted on Mar 11, 2025
CocaAchim
Amazing staff (reception and restaurant), very nice spa, in front of the hotel you have the bus station that takes you to city center, on the other side of the hotel there is the bus station that takes you to Durres city at the beach
Big rooms, good hot water pressure
The hotel restauranthas amazing food and it's cheap!!!!
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Price per night fromPHP 4,951
Posted on May 4, 2026
Sofia NessHad a wonderful birthday holiday in Arka hotel ♥️♥️♥️ lovely and aesthetically pleasing beautiful hotel, one of the best in Albania! A must go! Great service xx
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Price per night fromPHP 7,023
Posted on Jul 16, 2026
Carlito AThe manager graciously offered us a free upgrade during our second visit. Loved the large spacious rooms, the cleanliness and the location is near the airport. There is a mall next door. They provided us with free transport to the airport during regular business hours.
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Price per night fromPHP 3,704
Posted on Jun 11, 2026
Guest User10/10 Experience!! Staff are extremely responsive! Rooms are neat and clean, location fantastic, near many bars and restaurant. The amazing gym access is a big plus too. Overall, fantastic experience.
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Price per night fromPHP 4,885
Posted on Jul 2, 2024
maylin
It is located in a busy city, on George Bush Street, just like Huaihai West Road in Shanghai, with floor-to-ceiling windows to see the street view. The hotel is a newly renovated old building. It is said to be the property of the sister of the old Albanian king.
Only nine rooms are available for occupancy. The check-in experience was extremely uncomfortable, there was no place to put things, Wi-Fi could not be connected, European plugs did not work, and the facilities were incomplete.
Breakfast is not a buffet, it is ordered and requires waiting time.
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Price per night fromPHP 7,323