Posted on Jul 9, 2025
Guest User
Hello!I liked everything, but want to complain about one of your workers. His name is Elsit Koraj. In my room was not brush and toothpaste. I asked in reception about it, then Elsit Koraj said that he will tell workers to provide me. Then after 10 minutes he came by himself to my room, I wanted to take brush then he said “Can I come in? “. I thought he want to put by himself. But he entered to my room looked around then asked am I alone. Then asked if he can seat, it was very strange . Then I asked to leave my room. After 15 minutes he called to room phone and told “I was in gym, I ran, can I take shower in your room?”. I was angry and told that I will complain to him. That day was afraid to go down because thought only he is in reception and locked my door. Next day I wanted to complain and asked him to call administration. Then he blamed me that I allowed him to enter my room. what is this? What kind of service is this ? When I asked his full name he replied that no need to complain and than he has family and kids. I don’t care about it. You have to prevent others girls from it. That fact that I am young alone foreign girl not means that he can and tell anything he wants. I paid for what? I chose the best hotel for myself, paid not little money for what? For harassment? I was so annoyed and will leave my review everywhere and wil complain. You have to prevent others from him! Also when I asked to invite someone higher rank, he invited sale director. But he was just protecting his colleague telling how long he working there. He even didn’t listen me. I was post in instagram and tiktok, I have enough followers! If you will not take action in relation to him. Also he justified his actions by saying that he was checking whether I was a ********** or not and also accused me of letting him in!!!! What a humiliation!!!
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Price per night from€ 160
Posted on Dec 1, 2024
NoraLeon
I enjoyed my trip at the hotel. All staff were very kind. I was a little nervous because of the missing payment at the entrance. I was tired from the journey and they could have taken this into consideration and sent me to my room and then taken the remaining payment later. At least I expected such kindness. But my entire stay from that day onwards was so wonderful. The room was clean. However, the bathroom supplies were not as written and were missing. For example, it was written as there is a toothpaste. I did not buy toothpaste accordingly. But there wasn't. These are sensitive issues for me. And most people choose their hotel according to what is written in the room. If such sensitive issues are taken into consideration, the hotel is very wonderful, its location is central and you can almost go everywhere on foot (if you like walking). It is both quiet, the employees are great, the housekeeping lady is very polite and meticulous. Except for a few things, I was very pleased. If I go again, this is the hotel I will choose.
Thank you for everything!
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Price per night from€ 51
Posted on Sep 2, 2023
organic holidays and Zen life
hotel is great located at the center of Tiarana. Around the heart center of the city. Easy to go alone to the city park and Parlza. Everything is good service, the reception is very helpful and kindly. Have a great breakfast and coffee lounge. Reasonable price for the trip. Room is clean and everyday have helper clean the room. Bed is supper comfortable. Will come again.
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Price per night from€ 93
Posted on Jun 7, 2025
DPTG
A decent hotel on the edge of town. Clean modern room, helpful front desk, good breakfast. Shops and restaurants nearby. A 20 min walk into the centre. Nice spa in the basement with free use of steam room and sauna for guests.
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Price per night from€ 95
Posted on Mar 11, 2025
CocaAchim
Amazing staff (reception and restaurant), very nice spa, in front of the hotel you have the bus station that takes you to city center, on the other side of the hotel there is the bus station that takes you to Durres city at the beach
Big rooms, good hot water pressure
The hotel restauranthas amazing food and it's cheap!!!!
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Price per night from€ 67
Posted on Jul 16, 2026
Carlito AThe manager graciously offered us a free upgrade during our second visit. Loved the large spacious rooms, the cleanliness and the location is near the airport. There is a mall next door. They provided us with free transport to the airport during regular business hours.
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Price per night from€ 51
Posted on Jun 11, 2026
Guest User10/10 Experience!! Staff are extremely responsive! Rooms are neat and clean, location fantastic, near many bars and restaurant. The amazing gym access is a big plus too. Overall, fantastic experience.
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Price per night from€ 63
Posted on Jul 2, 2024
maylin
It is located in a busy city, on George Bush Street, just like Huaihai West Road in Shanghai, with floor-to-ceiling windows to see the street view. The hotel is a newly renovated old building. It is said to be the property of the sister of the old Albanian king.
Only nine rooms are available for occupancy. The check-in experience was extremely uncomfortable, there was no place to put things, Wi-Fi could not be connected, European plugs did not work, and the facilities were incomplete.
Breakfast is not a buffet, it is ordered and requires waiting time.
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Price per night from€ 100
Posted on Jun 10, 2025
Guest User
I stayed there for a whole month and it was OK. There is a small shop downstairs selling fruits and water. But free mineral water is only provided when you check in. The hotel is far from nearby places to eat. There is a good roast lamb restaurant opposite downstairs. The breakfast is relatively simple
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Price per night from€ 83
Posted on May 4, 2026
Sofia NessHad a wonderful birthday holiday in Arka hotel ♥️♥️♥️ lovely and aesthetically pleasing beautiful hotel, one of the best in Albania! A must go! Great service xx
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Price per night from€ 111