Nice environment. Clean unit. Comfortable. Minor complaint would be that the lighting was a little dim and could have done with coffee plunger in room. Did not eat at hotel restaurant.
Good place to stay.
I didn't know what to expect when I booked this establishment. It looked OK though I thought I might find it a bit further from the main Paihia town than I liked, but it turned out that I really enjoyed the walk to and from the town. We've booked ourselves in the cruise to Hole in the Rock the next day and talking to the helpful staff, we booked the spa followed by dinner at The Glass House on that day and we really enjoyed our day. The massage and facial was really relaxing, and the dinner was superb. On top of that, I love the room we had which was just by the pool. We are able to enjoy the hot tub which was really relaxing too. Everything was just fantastic. Overall the hotel was just a joy to stay in and I was glad I booked 3 nights.
We spent 2 nights recently and found everything to be excellent. The room and location was beyond our expectations.
We had room service and breakfast in the restaurant. The food was excellent. A truly enjoyable experience.
The accommodation was clean and tidy. The food in the restaurant was very average for $59 per head.
Wasn't a very good selection. What they had was more Indian tastes.
Would like to see more local māori culture within the work environment.
The scenery is good, there are more bugs in the room. The facilities are also basically close to the limit of needing renovation. However, it is very good to have such an supporting facility in the big countryside. The young lady at the front desk is also very good. In addition, if you want to use an outdoor heated swimming pool, it is best not to live in a single building. The area where the single house is located is too far to the pool, to drive around from outside.
Going in the summer in New Zealand is just one word, expensive! Those who do not play golf are definitely not recommended to live. Even if you play golf, Kauri Cliff Golf is not as good as you imagined. But regardless of the price, the hotel's service, catering, and environment are indeed very good. The price is not high.
Hi there,
I wasn’t very happy with my stay as the beds were stained.
Also the toilet was filthy and the shower head was broken.
Was wanting a refund as we ended up leaving early
I had a lovely lady at the front desk when I checked in. Professional & polite even with my late evening check-in. Room was great - clean tidy & well presented! I enjoy my status at The Sands, thank you!
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Price per night from£ 70
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