Hotels With Pools in Terengganu, Malaysia

The room and overall environment were beautiful, peaceful, and very comfortable. However, during my stay, I experienced several issues with the water supply in the bathroom. The problem happened multiple times, and I had to contact the maintenance staff more than five times. There were even some misunderstandings and discussions regarding fixing the issue and changing rooms. Thankfully, the staff managed the situation professionally in the end and provided complimentary breakfast as compensation, which I truly appreciated. Despite the inconvenience, I still enjoyed my stay because the hotel itself is truly beautiful and relaxing. I would definitely come back again in the future, hoping for an even better experience next time!

Absolutely no regrets booking this place! It's so beautiful, a truly lovely spot! 😍 I took the Galaxy room, which was gorgeous, and my kids loved it, but unfortunately, themed rooms like this don't have a TV 🥲. There are many swimming pools, and the kids had a blast! You can also go down to the beach and play in the sand. There's even a mini zoo. I'm definitely going to repeat next time, but I want to try a different room, hehe. By the way, the parking is spacious, and you can park close to your room block, which makes carrying luggage easy. My room was on the second floor, and there's no elevator, so you have to take the stairs.

If you're visiting KT for the food and shopping, you can't beat this spot. It’s within walking distance to KTCC Mall and Mayang Mall, and the Drawbridge (Jambatan Angkat) is just a short drive away. We stayed in a Superior Deluxe room which was surprisingly spacious. The breakfast at the rooftop café was a highlight—not just for the local flavors, but for the stunning view of the coast. While the décor is a bit dated (the carpets have seen better days), the staff's friendliness and the high water pressure in the shower made up for it. Great value for money if you're looking for a base to explore the city

We initially had a frustrating experience as our towels were delivered quite late. However, the situation was handled professionally by Manager Iza, who personally delivered the towels to our room and sincerely apologized for the delay. Her prompt action and attention to guests made a positive difference. Overall, the rooms were spacious and comfortable. We booked four rooms and requested them to be located near each other, which the hotel successfully accommodated. However, housekeeping services need improvement, as one of our rooms was not serviced and there were some inconsistencies in room maintenance during our stay. The hotel’s location is excellent and very convenient. It is close to everything we needed, with Restoran Singgang Budu located right beside the hotel. There are also laundry facilities nearby, and plenty of food options within walking distance, making it a great choice for travelers. The staff were friendly, always smiling, and genuinely tried their best to accommodate our requests throughout our stay. While housekeeping could be improved, the service recovery by the management team and the hotel’s strategic location made our overall stay enjoyable.

The hotel is very close to Kuala Terengganu Airport, about a fifteen-minute walk. The room was spacious, clean, and tidy, making for a very comfortable stay. The staff were enthusiastic and helpful. Definitely recommended!

Park the car in his area. Self care but there is CCTV. His swimming pool is small so you have to find a suitable time to take a shower if you don't want to connect with other children/families. The room is big so comfortable for prayer. Iron is not okay because w/even install the most slow but can be burned. Towels smell a little bit, pillows are thin. Aircond is cold. Environmental is safe. Can walk across the road to go to the beach. W/even working day book but full room. Congratulations & thank you.

First time stay hotel yg breakfast nya cepat habis. Staff ke a topup byk kali walaupun baru pukul 8pagi. Mungkin management boleh ambil corrective action lepas ni. Kesian stay in customer kena tunggu. But kolam ni best. Sy suka.

Lot of facilities are not working or not available. Request to repair the jacuzzi, they came once, problem was not solved and that’s it. unuseable jacuzzi for the whole stay. Ok for a calm no activities stay, but not for families looking for varieties of activities such as ATV, jet ski etc. Fairway of the golf course was patchy, and most bunkers are not playable. Greens are ok.

Although my husband and I had a difficult experience during our stay at this hotel, where I suddenly experienced bleeding and a miscarriage on the first night, the hotel staff were very attentive and cooperative when the ambulance came to pick me up. The hotel manager also showed great concern by checking in on my condition. The next day, the hotel manager, on behalf of the hotel, sent a fruit basket with a 'get well soon' message. My husband and I were very touched by the hotel's thoughtfulness. Thank you, Primula Beach Hotel 🤍

Value for money. Room quite old the toilet floor is not level properly, when you take shower the whole bathroom flooded. When we ask the manager, he said he knew about it but nothing been done.breakfast was quite good for the price we paid. Not going to stay there anymore