Hotels With Pools in East Java, Indonesia

This was my first time staying here. Overall, everything was satisfactory. My only suggestion would be about the children's playground. It would be much better if it were mopped daily, and the slides and playhouses wiped down regularly. My child played there and got completely dirty – their feet were all black! 🙈🙈 I had to give them a bath immediately upon returning to the room. 🙈 Additionally, it would be great if they could add more types of toys, perhaps a ball pit or similar. While there were plenty of chairs and tables for children, there were no drawing papers or colored pencils available. That's just my main feedback. Everything else was perfectly fine. The breakfast was delicious, and the service was excellent. Thank you, Golden Tulip! 🥳👌

The stay at Double Tree Surabaya is fantastic. All the staffs are very welcoming and friendly. All of them will great you when seeing you. The breakfast serving in the restaurant is fantastic! Thousands types of varieties served! Please choose this hotel when you visit.

everything is good except the food, i stay for 3 night and the food stalk never change, always : porride, soto ayam, rawon, hainan their pastry and western and asian also everday similar always have chicken sausage, potato wedges, telur barendo, fried rice (one same variant) its so bored

There's a lot that's right with this hotel. Room is clean, bright and modern looking. If there is such a thing as a super king size bed then this would be it. Comfortable firmness with 4 pillows. Bedroom slippers, hand towels and usual toiletries provided. Water pressure and temperature control is good. I really appreciate having usb/electrical outlets next to each side of the bed. There are smoking and non-smoking rooms available. I have to say their breakfast spread is the most varied that I have ever seen. Loads of choices and it came with a nice view as the restaurant is on the 17th floor. Service was a bit slow when it came to clearing the used plates if you're not near the service station but still acceptable. All the staff that we encountered were very polite and friendly, from front desk to housekeeping. Location wise it's quite central. Lots of cafes and a few mini marts around the hotel area. Can use grab if you need to go further.

My experience at breakfast was that I asked for coffee and it didn't arrive and the restaurant staff didn't really respond. In a hotel like this, they couldn't even ask for coffee. They had to wait a long time and it didn't arrive. Coffee is available for a fee, but the barista's communication style may need some improvement. Management should check to see if the staff are overworked or if this is a character trait that is far from professional.

to be honest all the staff was very helpful and respectfull and the hotel rooms was nice and clean and the breakfast 10/10 would definitely recommend this hotel

Hotel staff not so warm and friendly. Some do not understand basic english. I was left standing for no reason. Only when i asked what am i waiting for, someone “jumped” in and served me. Room was ok. Comfy bed. I slept well. But towels are were old with frayed ends. Gross. Location is less than 10 mins to Tunjungan Plaza, a popular mall. Traffic is mad so crossing the road is challenging. No bottled water but rooms have pitchers to fill up water from Dispensers outside rooms. Good initiative.

I had an incredible experience at Bumi Surabaya City Resort, and I can't recommend this hotel enough! Nestled in a lush garden setting right in the heart of Surabaya,excellent service, and beautiful surroundings. The spacious rooms offered stunning views of the city, providing a perfect blend of relaxation and luxury. I particularly enjoyed the rich breakfast buffet, featuring a delightful selection of both local and international dishes, all freshly prepared and delicious. Moreover, the hotel's facilities had a lovely swimming pool surrounded by greenery, two tennis courts, spa and massage ,perfect for unwinding after a day of exploring the city. What truly stood out was the hospitality of the staff. Everyone was friendly, welcoming, and eager to ensure that my stay was enjoyable. The atmosphere was relaxed, making it an ideal spot for both business and leisure travelers. It’s my second stay at Bumi Surabaya and I look forward to returning in the future. If you're looking for a blend of comfort and charm in Surabaya, this is the place to be!

The location perfect near by Jatim Park 1 and Musium Angkut… no worries you can reach by walk.

This is my favourite hotel. I stay here 2 to 3 times a year. Every time I stay 3 to 4 days in their legendary suites. It has the old school charm and the suites I particularly like are those facing the swimming pool. I go for a dip 3 to 4 times a day. Just relaxing there is enough. I'm not the average tourist that likes to hop around touristy sites every day. This time I was arranged to stay at the Charlie Chaplin suite which the General Manager promised me last time I visited a few months ago. This time, I also noticed some improvements to little details at the hotel. Near and around the hotel, there r new restaurants cropping up providing more choices of food. Overall, the trip was pleasant as usual 👍