AAndreI arrived at the hotel to check in. However, there was already someone else in the room where I was going to stay, so I spent 30 minutes at the reception waiting for a solution. After 30 minutes they put me in a different room to the one I had booked. And my special request was not met. I do not recommend this hotel, the Andrade docas chain.
JJeremy LeeeeI was likely given a very poor room because I arrived quite late. Although the room had a window, there was almost no natural light, and it fell far short of the ”city view” described. The overall experience was disappointing, especially compared to what was advertised. I hope the hotel can improve room allocation and ensure that all guests receive a stay that matches the description, regardless of their arrival time.
DDaymi HernandezI loved the hotel, good location, what I didn't think was cool was that when I called to make the reservation they said they only had a double room with a single bed. Well, when checking in it was the same answer. When we went to the hotel room, the door lock didn't even open and we were allocated another room, the last one having a double bed. How come it had a double bed and it never appeared in the reservation. Everything else was great, breakfast tomorrow with a lot of variety, everything worked perfectly.
CCarmen Prieto DiazThe location is great, very safe place. Room is nice and big enough as well as toilet. You have shampoo and liquid soap. Breakfast is really good, full of options.
GGuest UserSecond time I go to Atrium and really is excellent, quality service and very beautiful and quiet place, the night place is sensational!
The only thing that doesn't worth the price is food, which was the time I wanted to give a second chance for a restaurant (we were disappointed for the first time) but the fish was out of the point again. Moreover, it seems that green smell is considered as vegetables and not as temperament ... The smell was well made, but, full of green smell, changed the taste of food. But it was all right!
MMariaLíviaThe hotel is very good, perfect location, a large and well-organised room. I stayed for two days, I stayed hosted to take a course. When I arrived at the hotel I could always study a little more, because the table and the chair that the room has are excellent, and I liked the minibar that the room has. One point of attention was the air conditioner that seemed old because it was making a lot of noise.
AAnonymous UserThe room is clean and the reception is also very satisfactory. I hope to do more modern improvements. Breakfast is a white meal. It can achieve the basic level of a chain hotel.
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