Posted on Jul 22, 2026|Lake View Fairmont Room
Anonymous User
An unforgettable trip! Lake Louise is incredibly famous, and the shuttle to Moraine Lake (thank you, Trip.com, for helping with the booking) was great. Of course, this expensive hotel is made by its stunning environment. The tall, handsome, curly-haired young man at the front desk who checked us in was very polite and incredibly nice (apologies for not getting his name). The staff in the lobby were very friendly, proactively asking if we needed help, and we were able to check in early without a hitch. The lake-view room on the second floor (actually the third) was perfect. Although the room was a bit small, you could tell the hotel put thought into its layout and design, as we were able to fit two suitcases (24-inch and 20-inch). All of this made for a pleasant stay. Even though conversations in the hallway could be heard clearly, it was still quiet at night with no excessive noise.
There are many hiking trails around, and a 2-day, 1-night stay allows you to fully explore Lake Louise.
The breakfast service on the second day was excellent, and there were even Chinese-speaking staff who warmly welcomed us.
If I had to mention any shortcomings, due to space constraints, the shower glass partition didn't have a door (I'm not sure if other rooms have partitions), and the hot water pressure was low, so you could only take a quick rinse.
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Price per night fromDKK 4,121
Posted on May 7, 2026|Standard King Room
Guest UserThe place was very clean, including the towels. The size was great 👍 The bedding was excellent, the bed was very large, and the shower facilities were also fantastic.
However, there were several serious issues:
1. The renovation smell was very strong.
2. The heating in the room was constantly on, very noisy, and couldn’t be turned off, making it impossible to sleep.
3. Because the heating was always running, the bed became too hot to sleep comfortably.
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Price per night fromDKK 1,074
Posted on Dec 19, 2024|Traditional King Room
Anonymous UserThe receptionist was very cheerful and the room was very clean! It is also located conveniently in Downtown Calgary. However, the temperature of the shower can be a bit tricky to adjust as it will either be too hot or too cold. But I was very satisfied overall and would recommend this hotel to fellow solo travellers!
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Price per night fromDKK 968
Posted on Aug 11, 2026|2 Queen Beds Room, Non-Smoking
Anonymous UserThe stay was okay, we liked the pool and breakfast part. Some staff are just un approachable. The fire alarm went off at 2am (false alarm). Fire department arrived, We got worried and called the reception she answered dismissively “it will turn off soon please stay in your room!” It took 30-40 mins for the alarm to stop.
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Price per night fromDKK 448
Posted on May 22, 2025
Mark Anthony Mercado
The place is convinient for travellers outside Calgary.
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Price per night fromDKK 485
Posted on Sep 8, 2025
SalahHager
This is my second visit this time it was perfect they renovated it since i walked in smells sooo clean and fresh the housekeeping manger sooo helpful and kind
The buffet for dinner amazing Indian cuisine over all very nice experience especially at the pool
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Price per night fromDKK 586
Posted on Feb 12, 2026|Standard Room with Two Queen Beds
Guest UserIt was all good other then,... Even though I booked and paid for the motel. They would not give me the key to the second room as I had indicated my son's name on it, during booking. So when he showed up 2 hours later I had to pay another 100 damage deposit. Seemed rather interesting. I paid for it thru travel.com, why they didnt take the damage deposit right when I got there as I had booked the rooms for my family. Everything else was good.
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Price per night fromDKK 474
Posted on May 21, 2026
Guest UserService was fine, they gave us warm cookies upon arrival and check out. The pool and fitness rooms were clean, and the rooms were tidy, though they were a bit dark from lack of lighting.
A couple of things to note: the mattresses were extremely soft (even as someone who prefers soft mattresses), it felt like I was slowly sinking into the floor. The soundproofing is also quite weak, so I would recommend sleeping with earplugs or it may be hard to sleep with guests running around.
One more thing to note was that the balcony door was not locked when we checked in. Since we are on the 7th floor it was safe, however next time I would double check just in case, because there are many people visiting the hotel for functions and events.
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Price per night fromDKK 481
Posted on Jul 30, 2026|Traditional King Room
Katherine123It was a pleasant experience,very clean hotel and family friendly atmosphere.my kids had
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Price per night fromDKK 814
Posted on Jul 28, 2026|Superior Two Queen Room
Guest UserThis hotel is absolutely fantastic! I'd recommend it to anyone visiting Banff. It's right in the heart of downtown, next to a street full of great restaurants, and just across the road from a shopping paradise. Getting anywhere is super convenient! We stayed for three nights, and the room was really spacious. Our double twin room easily accommodated four of us. On the first floor, there's free hot water, cold water, and coffee available. The hotel also has a swimming pool and a very comfortable hot spring pool. One thing to note is that they don't clean the room automatically; you need to hang a 'please clean' card outside for service. We didn't put it out on the first day, so the room wasn't cleaned. The hotel offers laundry facilities: $5 CAD per wash and $3 CAD per dry, with complimentary laundry pods provided. We used it twice.
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Price per night fromDKK 766