Overall stay was ok. It could have been communicated to us about not getting the top floor as requested in our booking online before getting the keys to a lower level. Our room was clean but there was a hole found in one of the towels and 2 washcloths were dingy looking as if they were not washed thoroughly. Only one of the elevators did not work, which would have saved patrons time waiting in line to get on. There should have been an ”Out of Service” sign on the door of the other elever, so at least some of us could've taken the stairs if possible.
The room is not big, it's quite small! The overall environment of the hotel is OK, but I originally booked two 1.5-meter twin rooms for three people, I don't know why they changed it to a 2-meter double bed room, and then added a movable single bed for me, the room space became very crowded (three people sleeping)! It was already early in the morning, I don't understand this! It seriously affected our mood and the children's mood, resulting in not being able to rest well!
The hotel is far from the airport the staff SUPER AMABLE comfortable bed basic breakfast NOT TRANSFER TO THE AERPORT I am very disturbed that in my search for hotel brand hotels with transport to the airport and I got out on the list that is a Trip system problem I cost the taxi $60 for traffic but the traffic-free return a Uber was 30 for which the trip must not check that the transport information is correct
Good place for the price/value. Great convenient location to dining, shopping and interstate access. The staff were all great, pleasant and efficient. The breakfast options were good and presented well. The only negatives were my bathroom fan made a terrible noise for several minutes that I worried would disturb my neighbors but it stopped after several minutes. I also see this property starting a slow decline and I have stayed here often before and this makes me sad.
The room was very clean. However, the bedding was a bit unusual; instead of a duvet with a cover, it was just a blanket sandwiched between two sheets. The air conditioning was also a bit noisy, and no complimentary drinking water was provided. On the positive side, there's a free airport shuttle service. Overall, it was still pretty good.
Entire hotel just underwent an entire renovation. Updated, clean, spacious, reasonably priced, free breakfast and just a short 5 min drive or 20 min walk to The Battery/Truist Park. Only complaint would be the bathtub. Apparently they did not replace the tub with the renovation and it had big pieces knocked off in various places which made it look old and dirty. Would def stay here again if wanting a reasonably priced room for a Braves game
I used this hotel because it was close to the airport as I had an early flight the next morning. Breakfast starts at exactly 6am! There aren't many varieties, but they have almond milk and decaf, which was nice! The shuttle bus to the airport is also convenient as it runs every 20 minutes. Atlanta airport is a hub airport and is quite large, so even if you depart an hour and a half before, baggage inspection and other things are crowded, so I recommend leaving 2 hours before boarding!
A night shift worker was so rude , while she was handling us about stuff , she was on video call with her man and I seen that he was naked showing himself to her and she was passing throw some dirty words even me and my daughters heard that too , it’s shame while at work doing that disgusting things
Super clean, modern & friendly! Also great breakfast!
I seen when the girls were cleaning rooms tha the beds were completely stripped. That’s always reassuring, especially after having to leave a hotel were it was obviously not done.
Loved the extras- we had dove products and make-up wipes. Just the simple things when traveling are nice to come across.
Breakfast- our options were scrambled eggs, boiled eggs, bacon, fried potatoes, several cereals with regular and almond milk- loved that. Bagels, muffins, several fruits, oatmeal with many topping options, granola bars, 4 different juices, protein yogurt which is a huge plus as a weight loss patient. I might be forgetting a few things. The lady dealing with the breakfast area was super nice as well.
Coffee was ground in the spot in a fancy machine with several good creamer options, not just half and half.
water machine- which was a huge plus for us.
Accessibility- top notch. We have a full time wheelchair user and the room was massive, we typically do standard rooms but they had accessible rooms at the same price so of course we took it. It had a shower seat and massive bathroom. All the drink machines had lower accessible buttons on them. It’s really the little things that make life much easier for disabled people.
Avid is on top on our list now!
Good hotel with large rooms and very comfortable bed. The in-room coffee machine was especially appreciated, as was the lobby food/snack bar.
Very impressed with the airport shuttle beginning at 4am.
Would definitely stay here again.
Very Good
45 reviews
8.1/10
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8.7/10
Very Good
GGuest UserIt was a very pleasant experience staying at Kimpton the Shane. Home keeping was done everyday. Nice toiletries were provided, replaced as requested/required. We were there to visit the city but it also could be a nice spot for staycation as they have a lot of options of room service along with a bar and restaurant attached!
NNick With the bimmerGreat staff and management crew always nice never mean or belittling but always kind and generous and willing to help out as best as they can to make sure your experience here is a pleasure experience.
GGuest UserStayed a week while waiting for my daughter’s apartment to be ready for move in. Not the cleanest room. Wear socks! Floor even got my socks dirty and it was laminate. Bathroom dirty behind door and had to ask a number of times and numerous people for towels. Everyone was pleasant. It was a functional room. Stayed with two dogs. The dog “park” area was over grown and had piles of poop everywhere. No attempt to keep it tidy at all. If it wasn’t for the convenience we would have found another place for sure.
SStudy ‘N TravelGood hotel, in a very nice position and staffs are helpful. Room was very clean and well equiped. They got everything u need in the room.
AAtnoldThis hotel looks nothing like the rooms that is advertised on herr. The ones here are noymt sven close to being that nicd. Also this motel is one thaymt is now one of 3 that are used by the local ************ on the werkend. And its npt as vlean anywheee on the propertu. And the breakfast and lobby area are a jokrle compared to the pics on here. Can u please tell me how this room lookszanytging loke the too is advertised to look.
JJaime WoodardLooks like some updates had been done. Looks better inside theb out. Got there at a late time but called so they were expecting us. Didn't have to wait. Fair price. Not a resort, just a clean place to lay your head for the night. The young lady who set us up with our room was kind and very helpful.
AAlexa Nicole-SegallisThe front desk superviser (I think her name was Vee) and Alexis were wonderful, The blind date with a book was such a fun and awesome idea! The pool was beautiful, and the hotel itself had a lot of character. Great walking distance to Buckhead village, would definitely stay here again~
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