Hotel near Centro Historico,Mexico City9.5% of visitors choose this area
GGuest User2026.02.25
Great hotel to stay at in Mexico City because it's centrally located, and a tour operator picked me up for an excursion to Teotihuacan, which was fantastic. The staff was also cordial in general, and I felt safe with the private guard in the front lobby. As for the room, it was just as advertised in the adverisement description and pictures. Warm water worked, and so did the A/C. Wifi worked well, but because I have used Ibis Hotel in other countries, I already had a general account, so accessing wifi was a little tricky in the beginning, but after resetting my password, I was able to access wifi. With regards to the restaurant, some of the dishes were delicious for dinner, such as the Enchilada Suices. The breakfast buffet was well worth it and had a variety to select from. Overall, this hotel is a good value for your money.
This is the second time I've stayed at this hotel. It's well located, the staff are very friendly and provide excellent service, and the food is delicious. The hotel is very clean.
I checked in 2-3 days late due to emergency and they said all 4 nights bookings were cancelled, even I still have two more nights to stay. They refused to refund as well, so I just paid for an half day stay cause I was supposed to have a flight at night and they charged almost full, receptionist was never kind to tell me that difference is just little for an overnight stay. So decided to stay overnight cause I re-scheduled my flight the next day, cause I had a meeting and I won’t catch my flight, then when I returned back to the hotel, bought a water they asked for the room number and new receptionist told me that I should have checked out cause there’s a note that I can only stay until 6 or 7PM, I checked in at 2PM, lol. Paid almost 70USD for that, then I told them to extend until next day at 2:00PM, then they charged me for another almost 80USD. No consideration at all, will definitely ask the booking app to ask for the 4 nights stay refund that was unused that they refused to refund, they said it’s no show already even I showed up on the 3rd day. Lol. Kinda scam tactic. And I hate it. I just let it go.
Hotel near Reforma,Mexico City19% of visitors choose this area
GGuest User2025.12.25
Really good experience for one night if you have enough money. The buvet is the most comfortable I have tried in my life. The bellboy can store our luggage for free (seems that) which also save our time and money for traveling in other cities.
I booked at the Exe Alameda Hotel for 3 nights starting on Friday, December 26. I was charged an additional $155 USD solely because the reservation stated two single beds, and I was traveling with my wife and my daughter. My daughter is 7 years old. I was charged extra for adding a third bed, which I consider was unnecessary because we could comfortably fit in the two beds, and I was also charged for a third person. They told me I had to pay because we were three people. Since I was very tired from the trip and did not want to move to a new hotel, I was forced to pay that amount. If you are going to use the Trip platform, I recommend carefully reviewing the conditions and/or services that each hotel offers.
Super emplacement, super vue côté rue, super rapport qualité prix. Seuls inconvenients le bruit, attendre 10 minutes avant d avoir de l’eau chaude le matin, et pensez a enmener votre gel douche car seuls shampooing apres shampooing et lotion sont fournis
Hotel near Santa Fe,Mexico City2.4% of visitors choose this area
GGuest User2024.09.22
The hotel is only across the road from the exhibition hall, which is very convenient. The surrounding office buildings are relatively concentrated and the environment is better! The hotel service staff are very polite. Highly recommended for short-term business trips.
Hotel near Santa Fe,Mexico City2.4% of visitors choose this area
GGuest User2025.03.09
Full marks for breakfast
Full marks for service and staff quality
Full marks for environment
Full marks for location, no need to go out, you can eat in the mall, change money, supermarket, etc. through the internal passage of the hotel.
Poor water quality of the swimming pool is the only drawback
Room had little to do with the images on trip.com. Room was dark with no direct sunlight (wall around 50cm in front of the window).
Morning shower was interrupted with an unpleasant surprise as the shower head fell onto me.
Both complaints were adressed during check-out the same day, but staff were obviously not trained for complaints and could not handle my feedback, very disappointing for an 'upscale hotel'. trip.com service on the other hand was flawless as usual.
Very Good
220 reviews
8.4/10
Price from
AU$ 120
per night
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8.4/10
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GGuest UserSuper emplacement, super vue côté rue, super rapport qualité prix. Seuls inconvenients le bruit, attendre 10 minutes avant d avoir de l’eau chaude le matin, et pensez a enmener votre gel douche car seuls shampooing apres shampooing et lotion sont fournis
KKaren MengThe room is very big and beautiful, facing the Angel of Independence Square. The breakfast is very rich, you can order, and the service is very good. There is a 711 convenience store next to it. There is a Chinese restaurant across the street, which is very convenient.
AapplezsqThe suite is large in size, with kitchen refrigerator, dining table, sofa, comfortable room, E 1 has a laundry room, especially suitable for short-term business trips, there are supermarkets and restaurants opposite, convenient, still safe, the hotel's meal is not delicious
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