Pet Friendly Hotels in Zagreb County, Croatia

One Rude Staff Member Ruined an Otherwise Decent Stay I stayed at Esplanade Zagreb Hotel with high expectations given its historic prestige, but one employee’s unprofessional behavior significantly tarnished my experience. Upon arrival, I mistakenly entered the hotel’s parking area as the parking gate opened. After realizing the error, I proceeded to the lobby, completed check-in, and moved my car to the designated drop-off zone for valet service. At this point, a parking attendant aggressively confronted me—hands on hips, speaking in a condescending tone, and demanding how I’d accessed the area. His demeanor was more suited to scolding a trespasser than addressing a paying guest. To be fair, the front desk and concierge staff were perfectly polite and efficient. Had I not encountered this particular employee, my overall impression would have been positive. But for a hotel branding itself as a luxury establishment, even one hostile interaction is unacceptable. A guest’s entire perception can be undone by a single moment of poor service. The incident casts doubt on the hotel’s training standards. Why does such a disparity in staff attitudes exist? I hope management addresses this, as no amount of century-old tradition excuses rudeness. Until then, I’d hesitate to return or recommend Esplanade Zagreb without caution.

I was informed by email in advance that there was a large event at the bar downstairs that day, but I didn't think it was so noisy. Rather than sound, the deep bass sound is very loud, and earplugs and noise canceling are really meaningless. I have cancer from 12:00 to 3:30 in the middle of the night. It was really painful. If you receive an email saying that there is a large event, cancellation is free, so we recommend cancellation.

This wonderful hotel is right in the center of old Zagreb.  Everything is within walking distance.....restaurants abound, flower market and food markets, shops, the trolley for transportation is close by, and many museums, churches, government buildings, parks and Historic sites.  The Hotel Dubrovnik is clean, light rooms, comfy beds, and a sumptuous breakfast!  We thoroughly enjoyed our stay.

Cosy, boutique -style hotel decorated with whimsical touches. Friendly staff, free and fast Wi-Fi, good water pressure and a small basement gym. Limited, though adequate breakfast buffet selection. My room's mattress showed its age as it was sagging to one side. Staff were prompt in retrieving lost property and posting to my next destination. As Zagreb is a compact city, the hotel is within easy walking distance to all major attractions, with convenience stores at the doorstep and the central train station 2 blocks away.

Fantastic location. Sauna is available to book for free for private use. The best thing was the massage - it was really good. The only issue was the air condition which was changed to heating during the time we visited (summer transitioning to autumn) so it was a little warm at night. Unless you took the garden facing room, the road/ trams noises will be uncomfortable to leave the windows open through the night. Having said, the staff service were good.

The hote is an excellent location in central Zagreb. The rooms facing the street are really large and quite nice. There is a nice roof-top patio with views of some of the sites of the city. The breakfast was excellent. I appreciate that the staff were polite, responsive, and helpful. I would stay there again.

Beautiful hotel, clean, rooms are cozy, loby, elevators and hallways smell really nice. Breakfast was really nice, various tipes of fresh bread, veggies, fruits, meats and cheeses. Parking has own garage but i parked on public street parking, there was some place and it is cheaper option. Has huge pool with warm water.

The room was not bad, although a little small, but all aspects of health were very good. The bedding is not easy to be allergic. The hotel sells a bit expensive drinks, but the convenience store at the gas station at the door can solve this problem. Friends with pets have to add 15 euros. Although the bed in the room is specially designed to be unable to get into the bottom of the bed, the bedside may get in and find the cat for two hours.

Nicest hotel suite i have ever seen. The sheets and the room were clean, had additional blankets in the closet. Big bright bathroom. Has a nice tv inside. Bed was comfortable. Really private area

The hotel features a clean, tranquil pool, a well-equipped fitness center, and a delectable breakfast. The room was very spacious, and the bed was comfortable.