Pet Friendly Hotels in Derbyshire, United Kingdom

Three of us booked one room together. Upon arrival, we were told that we could not stay unless we paid an additional £165 to upgrade the room. However, even after the upgrade, the room was still quite small, and in my opinion, the overall value did not justify the price. Regarding check-out, we left at 12:20 instead of 11:00. We were only informed of the £30 late check-out fee when we arrived at the front desk, not in advance. I accept the charge, as we did check out late. However, what confused me was that since the hotel decided to apply a late check-out fee, this implies that the late check-out was accepted. In that case, cancelling our room key authorisation before we actually checked out was inconsistent and resulted in the three of us being locked in the corridor. Many people recommend this hotel, and we may consider staying again in the future. Next time, however, I will make sure everything is handled strictly according to the rules. On a positive note, the hot spring and sauna facilities are very good.

As my friends and I were travelling by train from different areas of the UK the hotel was an easy meeting place.. We all found our rooms very clean and,spacious..The staff were extremely pleasant and helpful. The breakfast was superb with plenty of choice. Nothing was rushed and all in all we thoroughly enjoyed our stay

We used to live this hotel since December 2023. This time during our stay the bathroom curtain was very stingy and it’s bad smell spread all over the room. The staff and other facilities are always good. If they take little more care of cleanliness then it would be commendable.

We stayed for 1 night for a special occasion. On arrival we were told that the spa was closed for an event which was very disappointing as I booked this hotel because of the spa & had planned to use the pool & sauna. This should gave been communicated at the time of booking. The building and grounds were impressive but on arrival our featured superior room was freezing cold. The reception turned on the heating at our request but this should have been done hours before our arrival given that it was 8 degrees outside. We sat for an hour in the room with our coats on before asking for a portable heater due to the radiators being only lukewarm. The room never really got warm & when we came back from dinner at 9.15 the heating had been turned off again & we had to ask for it to be turned on again. The food in the restaurant was very good & the servers were lovely but unorganised. We planned to have a drink in the hotel bar but it was so cold that it was empty and not comfortable to stay. I heard kore than one staff member complain about the cold in the hotel. What could have been a very pleasant stay was spoiled by the cold. Unfortunately, we will not return.

The room was spotless, well-appointed, and offered a perfect mix of comfort and modern amenities. The bed was incredibly comfortable, and I appreciated the little touches like complimentary water, toiletries, and fast Wi-Fi.

The area is funtastic. Good value for money

The Hotel is set in a very picturesque location in the Derbyshire Peak District. The room was very clean and comfortable, but basic. The only negative point I would like to mention was that there was no hot water for the duration of my stay, but I would not hold this against the hotel, as it was an unforeseen issue. I would recommend this place for a short stay relaxing break. The local area has some extremely friendly pubs and restaurants, along with some beautiful walks.

Regular stayers at the Riverlights and did not disappoint once again. Marvellous room and 1st class service from the staff. Thanks again 🥰

First room allocated and the tv didn’t work but staff kindly moved me to another room. Unfortunately the next morning at 8:30am there were workmen in the corridor replacing the ceiling tiles so there was loud hammering, drilling and sawing. The hotel manager refunded me 1 night stay but I don’t understand why they would use the rooms if there was repairs going on. Leaving the room I had to step over paint pots and tools.

Perfect for our needs. Very clean and comfortable. Staff were charming. There was a good restaurant nearby where we enjoyed a tasty meal.