XXiaowen31Pros:
1. The breakfast offers a mix of traditional Turkish breakfast and Western options, with a great variety of cheeses and plenty of fresh fruits and vegetables.
2. Although the room is small, it's very tidy and clean. It gets cleaned daily, and the bed sheets are changed every day.
3. The location is excellent. It's within walking distance of Yedikule Fortress and Marble Tower, and only an 8-minute walk to the sea.
4. The surrounding area is a residential neighborhood with schools, making it very quiet.
5. The hotel's Wi-Fi is super fast and never lags.
Areas for improvement:
1. It would be great if there was an airport shuttle service.
AAkif.My first night was a disaster because my room's power supply kept cutting off and they took almost 3 to 4 hours to fix it, due to that I couldn't sleep the whole night and my morning plans got wasted too. I asked the hotel manager Mr.Arda to give me an extra night, (he refused), airport transfer on my checkout date , (he refused) , room upgrade, (he refused) , Then Mr Arda promised us a complimentary dinner at the rooftop restaurant and that was amazing .My initial plan was to stay 3 nights but then I extended it for 2 more nights because of 1 man Mr.Karem at the reception , the nicest guy of the hotel , Mr.Karem and Mr.Arda helped us alot and supported us in every aspect, but sorry to say all the other staff members there had just 1 answer. im sorry we cannot help you we cannot help you , I'll definitely visit again, Thanks to Mr.Arda and Mr.Karem ❤️ and lastly thanks to Mr.Servet who told us about the free shuttle service provided by the hotel which takes us to Taksim .
Thank you, Double Tree
Regards Akif
AA.Twiceit was fantastic weekend. We came for concert, but found this district very cute: a lot of specialty caffès, local cousine, friendly people.
Waiter helped us to schedule our last day – we left our bag on reception and went for lovely walk before went to the airport.
Place is nice, restaurant on 5th floor where we had a good breakfast, also has a nice view. Will be back ;)
5550kkThe hotel is extremely clean compared to other 5 star hotels in Turkey. The staff at reception. Together with Staff in the restaurant , concierge and the bell boy were all extremely helpful and polite. Always ready to help. The restaurant dinner and breakfast was absolutely fantastic 👌. The hotel is very well located. It is a 15 minutes walk to Hagia Sofia, Bascillica Cistern, Blue Mosque. 7 mins walk to Grand Bazaar . The interior of the hotel looks magnificent with the old style charm but all newly renovated. I would highly recommended this hotel to stay in Istanbul. 😀😃😄
LLibukaidechenghuaThe rooms were, as always, very comfortable, and the bathroom system was excellent. The hotel view was also beautiful, especially from the breakfast restaurant, in the innermost corner, where you can see the strait – truly a delightful breakfast experience. If I had to pick a downside, it would be the surprisingly strict security check to enter The Ritz-Carlton in Istanbul, where both people and bags have to be scanned! I later found out that many diplomats stay here… so… you get it. The hotel provided various chocolates, as shown in the picture. The toiletries cost 45 Euros per bottle if you take them home, but you can use them freely inside the hotel. There were many old maps of Istanbul in the hallway, and my child spent a long time studying them with great interest.
WWoshibaoherongyeLet me break down my review:
**Pros:**
1. The staff were excellent. They were proactive in their communication, and every time I returned, they'd actively stand up and greet me with a ”HOW ARE YOU.”
2. The front desk staff were also very helpful when I asked for directions.
3. The room was clean, the carpet showed no signs of dirt, and after cleaning, they would spray a fragrance, so there were no unpleasant odors.
4. We arrived an hour early, and they allowed us to check in after waiting just 20 minutes.
**Cons:**
1. The toilet seat was broken. I was already very tired, and since we had checked in early, I didn't ask for a room change. However, it was really inconvenient because it moved around while I was using it.
2. The complimentary drinking water provided was just a small cup; other hotels usually offer bottled water.
3. The curtains were too narrow and couldn't close properly (you can see in the pictures). I even had to pull and stick them together myself, otherwise, I wouldn't have been able to sleep well (as I'm sensitive to light).
4. There's a house renovation project going on downstairs, and there was a lot of noise even at 10:30 PM. Closing the window helped a lot, but it was still loud. So, if you don't like noisy city areas, be aware ⚠️.
5. The breakfast was the simplest I've had in Turkey. As you can see in the pictures, the egg pancake was an extra charge, so I didn't order it. But it might have been really cheap, which explains it.
Overall, while the price was affordable, when you're traveling, you truly realize how important comfort is once you've stayed somewhere. So, next time, I will choose a place with a better environment.
أأبو بندرOur stay was wonderful in every way, but they ruined it at the end. We asked for an hour and a half extension for check-out, and they flat-out refused. In fact, they even called our room and, in a threatening tone, told us to leave quickly.
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