Posted on Feb 19, 2025|Deluxe Double Room
Tiya AlfredHad a pleasant and enjoyable stay. Despite having the toilet leaking on the 1st day evening, they sent 3 maintenance guys to check and rectify the problem. Loved the shower, strategic location near to many eateries, walkable attractions abt 15min, have a small pool quiet and cosy, overall good time. Definitely will come back again. Easy to check in with touch screen card access guidelines and check out. They have hair dryer, iron board, electrical kettle, tea coffee sugar, workable TV, mini fridge. Pool is at L23 open 7am-8pm, there is a vending machine to purchase swimming attire of all sizes. L3 there are ballrooms, small gym and a restaurant. The view is amazing. Thank you so much.
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Price per night fromPKR 29,894
Posted on Jul 23, 2026|Superior King Room
EYB92Excellent stay! The breakfast was incredible, with a huge variety and high-quality products. The bedding was very comfortable, and the staff were always smiling, welcoming, and ready to help.
The only downside is the location: the hotel is about 50 minutes from the center of Malacca. However, an outlet mall is right next door, and a free shuttle will take you there and pick you up. There are also a few parks nearby, making it an ideal place to relax away from the hustle and bustle of the city.
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Price per night fromPKR 20,917
Posted on Jun 14, 2026
Guest UserOverall, it was a very good stay. The room was spacious and had both upper and lower bunks, which was great. However, there was an unpleasant smell near the room entrance at times. Also, the bathroom only provided a 2-in-1 shampoo and body wash, which I personally didn’t really like.
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Price per night fromPKR 5,312
Posted on Jul 20, 2026|Family Room
ZJ TravellerIt's a new Hotel and the room for me and my family was awesome. Though there was a misunderstanding but the Hotel staff rectify it immediately and special thanks to Mr. Thariq and Mr. Shah for rectify the issue and makes our stay more enjoyable. My kids were so happy staying there and they even wanted to break their money box / piggy bank to help me pay for an extra one more day to stay there which of course didn't happened. There were ample parking space. and the food prepared during breakfast was marvelous! Just one thing I hope for the management to consider, maybe some private access (walking distance) from the Hotel to the beach so that I would be able to go for fishing during the night, that's all and thanks again for your hospitality. Much appreciated!
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Price per night fromPKR 21,988
Posted on Jun 14, 2026
Juliana TohLovely place that maintained its charm. Can work on room maintenance, shower head and water pressure. Otherwise very satisfied with the room. Love Estadia Deluxe Suite more than Estadia Family Suite bcos of the living room area, a lot more usable space. Impressed with the seriousness they have to feedback - one evening, we shared that one of the life button did not work, that lift was closed for maintenance the very next morning. We look forward to the hotel maintaining the facilities and room conditions to better serve guests in comfort!
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Price per night fromPKR 8,606
Posted on Jul 18, 2026|Junior Suite
Anonymous UserHatten Hotel Melaka is one of the most convenient and central locations in Melaka, making it easy to explore the city's main attractions on foot.
Staff are friendly, polite, and helpful.
Check-in and concierge service are efficient.
But when I come was during weekends, service may be slightly slower because the hotel is busy.
Overall our priorities are a central location, good facilities, clean rooms, and courteous staff, Hatten Hotel is a solid choice for staying in Melaka. It offers good value for money, especially for shopping, sightseeing, and family trips.
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Price per night fromPKR 9,141
Posted on Jun 7, 2026|Deluxe Room
Chikibumbum92This was our fifth stay at this hotel, and unfortunately, this time was very disappointing.
1. Check-in
The check-in process was smooth, and the staff were polite and welcoming. I had requested a Queen Bed room instead of Twin Beds. However, I was informed that because my booking was made at the last minute (one day before check-in), only a Twin Bed room was available as all Queen Bed rooms were fully occupied. We accepted the explanation and proceeded with the room provided.
2. Room Condition
Upon entering the room, the first issue we noticed was the air conditioning. Despite setting the fan speed to high, the room remained warm and the air conditioner was not cooling properly.
3. Bathroom
There appeared to be a blockage beneath the sink, as water was pooling around the sink and toilet area. In addition, the shower holder was broken while we were using the shower. We chose not to complain and continued our stay.
4. Room Door & Bathroom Door
The bathroom door could not be closed properly unless it was pulled and pushed firmly. The more serious issue occurred the next morning after breakfast when our room door became stuck and could not be opened.
We contacted maintenance, and the team arrived to inspect the problem. From approximately 8:00 AM onwards, we were unable to access our room. Around 8:30 AM, the maintenance team requested approval from the Front Office to move us to another room because the repair would require additional time. However, they informed that changing rooms would incur an additional charge because we were checking out on the same day.
I strongly disagree with this decision. From 8:30 AM until our checkout time at 12:00/12:30 PM, we were still paying guests of the hotel. The room issue was caused by a defect on the hotel’s side, and guests should not be charged extra to move rooms due to problems beyond their control.
The Most Disappointing Part
During check-in, we were informed that no Queen Bed Deluxe Rooms were available. However, while the maintenance team was accessing our room through the connecting room next door, we discovered that the adjacent room was vacant and equipped with a Queen Bed.
If the actual reason was that the room was unavailable due to maintenance, it would have been more professional and honest to explain that from the beginning rather than simply saying all Queen Bed rooms were fully occupied.
This experience has left us very disappointed. Every time we visit Melaka, this hotel has always been our preferred choice. However, after this stay, we have decided not to return.
I appreciate the hospitality shown by the staff during check-in, but I sincerely hope the hotel will improve both its facilities and service standards. Thank you.
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Price per night fromPKR 8,112
Posted on Mar 18, 2026|Deluxe Triple Room
Guest UserThe location is incredibly convenient. Just downstairs and around the corner, there are so many food options within walking distance – you'll never go hungry, even without a car. It's also super close to San Shu Gong Red House, about a 10-minute walk. The room itself was very clean, spacious, and comfortable. Plus, the restaurant right next door downstairs is delicious!
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Price per night fromPKR 8,894
Posted on Apr 29, 2026
Khafizah BesahMITC hotel is one of my instant choice as the location is good and the price is affordable. We got a room with a very unpleasant smell but we immediately get to change to a new room after reports being made to the front desk. Before we leave for a football match at stadium hang jebat we had a chance to enjoy the fritters and spring roll and it was marvelous, As usual food at MITC hotel is fantastic. Since it’s too nice I only remember to snap the photo of the last piece
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Price per night fromPKR 6,794
Posted on Dec 30, 2025|Deluxe Twin Room
Guest UserOverall, it was a pleasant stay. The room was clean, but the toilet facilities need upgrading. The staff were polite and helpful. However, there were minor issues with the pool facilities, as no towels were provided. Still, it was a good experience and worth staying for the price.
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Price per night fromPKR 9,676