Overall, our stay was okay and quite comfortable. The bed was clean and we had no issues sleeping. The hotel itself is nice and looks good, but the furniture seems a bit old, which might be why there was some dust and a slight smell in the room (nothing too strong).
In terms of cleanliness, the room could use more frequent cleaning. There was dust on the bedside table, phone, curtains, cabinet, and the table in the room. When placing food on the table, ants appeared quite quickly, so the table needs to be wiped more regularly.
As for the toilet, it was generally clean, but some extra cleaning would be appreciated, especially in certain areas that were slightly dirty. If there are any damaged parts, it might be good to replace or repair them.
Overall, the experience was still okay, but improving cleanliness and maintenance would make the stay much better.
the good thing,hotel is center of Kota Bahru.bed is comfortable.aircond is good.lift working good and not crowded when we there.there is a gym also.
restaurant is just side of hotel,food no issue at all.there is convenience shop in the hotel.near hotel also Ghibli Coffee,nice for hang out.
the minus,no water bottle inside the room.if extra pillow will be much better.
oveall,we stayed multiple times at this hotel and never regret to repeat again.
Enjoyed our 2-night stay very much. The room was cozy and clean, and the hotel environment was calm and relaxing. Breakfast was provided and exceeded expectations with good choices and quality. Staff were polite and attentive. Worth the stay and highly recommended.
Stayed at H Elite Hotel for 2 nights. Overall, the experience was good.The breakfast offered a good variety of choices and was enjoyable. The room was spacious and comfortable, and the parking area was convenient and sufficient.
However, the bed and mattress could be improved. The bed made loud spring noises even when just sitting on it, which suggests that the mattress and bed frame may be quite old and need replacement.
Overall, it was a pleasant stay, and upgrading the bed and mattress would greatly enhance guest comfort.
For me okay, nice hotel walaupun furnished dia mcm da lama sikit tp masih boleh guna. Thank you juga ada iron yg jenis steam iron. Staff dorang semua okay. Mungkin boleh tambah lagi chanel tv and quality siaran. Itu sahaja, yg lain semua terbaik! 🥰👍✨
Water pressure is super low. Take years to shower. Is super noisy the water pump.
The hair dryer is using other type of socket I can’t use at all. No tooth brush or coffee n tea. Overall very clean but location is far away and isolated .
Great stay for 1 night as a stop over our return to Klang from KB.
While weather was dark with intermittent raining, that didn’t stop my grandchildren playing at the beach and at swimming pool.
My effort to change the check-in date from 25.12.2025 to the date of 26.12.2025 was not approved by the hotel owner even though I applied for a change 2 weeks before the date allowed UTK to get free cencelation.
I call the hotel keeper.
Hotel minta call Trip Com
I called help desk Trip.Com.... they said they can help if the hotel agrees.
I called again the hotel keeper ... they understand that they didn't accept what the call from Trip.Com .
I still check in 26.12.2026
3H2M
I will always booked this hotel for my parents whenever they visited Kelantan. Although its an old building, but they maintained the cleanliness of the hotel and may need some refurbishment. the location is the ultimate winner, with lots of shop lots within walking distance
Very Good
355 reviews
8.0/10
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MXN$549
per night
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8.0/10
Very Good
AAlqoosirah ThorfinaStay here for one night is a great experiences especially for family with kids.
Me with family got a good time stayed here and definitely will repeat again.
Kids having fun played at the swimming pool Level 6.
Only at night time, not much lamp at the swimming pool side.
Family with more than one car, need to pay extra, or you can pay 20myr for one day at the basement parking.
Overall, all is good.
GGuest UserBooked the hotel last minute and access was possible therefore much appreciated. The living is indeed large and spacious as photographed. However, suprising that the main bedroom was the twin room whilst the 2nd bedroom with double bed tucked into a corner with single side access. All beddings were clean and fresh. However, there is only 1 bathroom worth pointing out if this is missed out. The unit is smoke free so great for those like us who hates smell of smoke. To further add, the shower trays and bidet holder could all have been properly repaired or renewed and hope future guests can enjoy better.
AAnonymous UserOverall, our stay was okay and quite comfortable. The bed was clean and we had no issues sleeping. The hotel itself is nice and looks good, but the furniture seems a bit old, which might be why there was some dust and a slight smell in the room (nothing too strong).
In terms of cleanliness, the room could use more frequent cleaning. There was dust on the bedside table, phone, curtains, cabinet, and the table in the room. When placing food on the table, ants appeared quite quickly, so the table needs to be wiped more regularly.
As for the toilet, it was generally clean, but some extra cleaning would be appreciated, especially in certain areas that were slightly dirty. If there are any damaged parts, it might be good to replace or repair them.
Overall, the experience was still okay, but improving cleanliness and maintenance would make the stay much better.
AAisah ShaharudinStayed at H Elite Hotel for 2 nights. Overall, the experience was good.The breakfast offered a good variety of choices and was enjoyable. The room was spacious and comfortable, and the parking area was convenient and sufficient.
However, the bed and mattress could be improved. The bed made loud spring noises even when just sitting on it, which suggests that the mattress and bed frame may be quite old and need replacement.
Overall, it was a pleasant stay, and upgrading the bed and mattress would greatly enhance guest comfort.
AAnonymous UserEnjoyed our 2-night stay very much. The room was cozy and clean, and the hotel environment was calm and relaxing. Breakfast was provided and exceeded expectations with good choices and quality. Staff were polite and attentive. Worth the stay and highly recommended.
NNurul AktikahFor me okay, nice hotel walaupun furnished dia mcm da lama sikit tp masih boleh guna. Thank you juga ada iron yg jenis steam iron. Staff dorang semua okay. Mungkin boleh tambah lagi chanel tv and quality siaran. Itu sahaja, yg lain semua terbaik! 🥰👍✨
GGuest UserI will always booked this hotel for my parents whenever they visited Kelantan. Although its an old building, but they maintained the cleanliness of the hotel and may need some refurbishment. the location is the ultimate winner, with lots of shop lots within walking distance
GGuest UserThe room is spacious and bigger than the same category. It is clean with a good in-room amenities, however they don't provide toiletries in the bath room.
Check in procedures is very good and fast. The reception is very helpful. Location is also very good, as there are many Banks and restaurant nearby. They even have their own restaurant opposites the hotel.
GGuest UserThe room was spacious and comfortable, and even came with a large wardrobe for hanging clothes. The bathroom was also a good size. An iron and hair dryer were provided in the room. However, toothpaste was not supplied. There was ample parking available for guests. Overall, I was very satisfied with my stay.
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