Posted on Dec 31, 2025
sMmmm_n@@
The hotel is located on a mountain with beautiful scenery. However, the facilities are spread out across different areas of the mountain. In particular, the restaurants are mostly located downhill, and guests need to walk long distances using stairs or escalators. This layout is not very suitable for elderly guests or families with young children.
The male staff member who handled our check-in was clearly unprofessional. He was unable to answer basic questions or properly introduce the hotel facilities. Our booking included both breakfast and dinner, but when we asked which restaurant we should go to for meals, he simply told us to make a reservation online. When we explained that we were unable to do so and asked for his assistance, it turned out that he did not know how to use the system himself. He also did not seek help from his colleagues, resulting in a long delay. Eventually, he told us that only one restaurant accepted walk-in guests.
After making our way down to that restaurant, the staff there informed us that dinner was not included at that location. Fortunately, the restaurant staff helped us by making a phone call and discovered that the hotel had already arranged our dinner reservation at a specific restaurant in advance. This made us question whether the check-in staff had provided incorrect or careless information.
The breakfast arrangements were also very disappointing. The breakfast menu listed around ten options, but almost all of the Japanese-style breakfast slots were already fully booked. We had checked in at around 5:00 p.m., which made this situation even more unreasonable. Afterward, we noticed similar complaints in other reviews regarding the hotel’s poor dining arrangements.
The bathing area was visually appealing, but the amenities were very limited. There was no water dispenser, facial cleansing products, or skincare items provided—only a hair dryer.
In summary, the hotel’s hardware and design are quite good and tasteful, but the service quality and overall management are extremely poor.
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Price per night fromS$ 198
Posted on Jun 26, 2026
TravelbugXIf you’re looking for an authentic ryokan experience with modern comfort, Shiojitei is an exceptional choice. From the moment we arrived, the warm hospitality made us feel genuinely welcomed. The staff were attentive, professional, and always ready to help, creating a level of service that truly stands out.
The rooms were beautifully maintained, combining traditional Japanese elements with contemporary comfort. One of the highlights was definitely the Pearl Aurora Onsen, which was incredibly relaxing and left my skin feeling amazingly smooth. The complimentary welcome tea and cheesecake, along with the evening marshmallow roasting by the lobby, were thoughtful touches that made the stay feel extra special.
Both dinner and breakfast exceeded expectations. Every course was beautifully presented, featuring fresh local ingredients and refined flavours that made each meal feel like a special occasion. Dining in a peaceful, private setting made the experience even more memorable.
The hotel also offers a convenient shuttle service from Toba Station, making it easy to reach despite its tranquil location. Overall, Shiojitei perfectly balances traditional Japanese hospitality, excellent cuisine, and a relaxing atmosphere. It was one of the most memorable stays of my trip, and I would gladly return on my next visit to the Ise-Shima region.
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Price per night fromS$ 195
Posted on Jun 26, 2026
TravelbugXOur stay at Sun Urashima Yuki no Sato was one of the highlights of our trip to Japan. From the moment we arrived, we were welcomed with genuine warmth and impeccable hospitality that made us feel truly special.
The room was spacious, beautifully designed, and offered breathtaking views of Toba Bay. Waking up to the peaceful ocean scenery each morning was incredibly relaxing. The onsen was equally impressive—immaculately maintained, soothing, and the perfect place to unwind after a day of exploring.
The kaiseki dinner and breakfast were exceptional. Every dish showcased the freshness of the local seafood and seasonal ingredients, with each course thoughtfully presented. Dining here wasn’t just a meal—it was an experience.
What stood out most was the attention to detail. Every staff member went above and beyond to ensure our stay was comfortable, from the seamless check-in to the thoughtful service throughout our visit. You can genuinely feel the pride they take in providing outstanding hospitality.
If you’re looking for an authentic luxury ryokan experience with amazing food, stunning views, and unforgettable service, Sun Urashima Yuki no Sato is absolutely worth the visit. We left feeling refreshed and already looking forward to returning someday.
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Price per night fromS$ 290
Posted on Jun 1, 2026
HavesomeleewayLocation was a llittle far out, not many food options nearby. Had to drive out to the nearest town to get food unless you eat at the dining hall. Stayed in the hill villa and it was so fun. There was a buggy attached to the room that we can use to drive around the hotel's compound to explore, was super fun. They have a pretty decent onsen too (the older part of the hotel). I'm excited for the new pool and would love to be back to stay here again if life permits. Villa was spacious and I love it so much. Super comfortable and there is a deck with a BBQ, deck chairs for chilling, vinyl player, a telescope for stars and it is generally an all round pleasant stay.
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Price per night fromS$ 112
Posted on Dec 30, 2024
Guest User
It's a clean and nice hotel. However, the bathrobe-style loungewear is easy to come undone, and the knot hurts when you lie down, which is annoying. It's quite stressful for someone who has come from far away and is tired and finally arrives at the hotel. I look forward to the future.
The staff's service is polite and elegant, and the location is very close to the station, so I would like to use it again in the future.
Personally, I don't think it's necessary to serve customers with masks. I remember that the WHO also announced that masks are not effective for either coronavirus or influenza. Japan is the only country that is lagging behind in wearing masks, and it has become part of the etiquette at work, but it's scary to serve customers without seeing their faces.
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Price per night fromS$ 47
Posted on Jan 10, 2025
AKIRA
今回は一人旅で利用させていただきました。部屋はとても綺麗で清掃が行き届いておりました。またスタッフも親切丁寧です。場所は少し繁華街から離れておりますが、飲食については問題なくまた車で行ってなかったので、レンタルサイクルを無料で貸し出ししていただき大変に助かりました。食事も非常に美味しく種類も豊富で良かったと思います。また次回の旅行にはぜひ使いたいと思っております。
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Price per night fromS$ 42
Posted on Jul 9, 2024|Twin Room, Non Smoking (Check-in Is Not Available After 11p.m.)
Guest UserDuring my recent stay at Hotel R9 at Yard Tsu, I had a mixed experience, resulting in an overall rating of 3 out of 5. While the hotel was generally acceptable, there were some notable drawbacks.
One major issue I encountered was the cleanliness of the rooms. I was disappointed to find a significant number of insects on the walls, which was quite unpleasant and off-putting. As a result, I had to deduct points and give it a rating of 3 out of 5 for cleanliness.
Additionally, compared to my previous stay at another Hotel R9 location, the price at Yard Tsu was slightly higher. However, it was still within an acceptable range considering the overall quality of the hotel.
Despite the drawbacks, I must mention that the hotel's staff were courteous and attentive, providing decent service throughout my stay.
In conclusion, while Hotel R9 at Yard Tsu has some room for improvement in terms of cleanliness, its reasonable price and satisfactory service make it an acceptable choice for a short stay. However, I would recommend management to address the cleanliness issue to ensure a more pleasant experience for guests.
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Price per night fromS$ 34
Posted on Nov 22, 2024|King Room
Guest UserWe were quite happy with the hotel, which was fairly new and service staff were very helpful. While preparing my toast, a staff came back again to offer a tray. The common area was fairly adequate with a lot of seating, access to a microwave, small stove and fridge. As an added bonus, there is aluminium foil and plastic wrap available.
Room size was decent, and the design of the layout was good.
The hotel seems to be in the middle of nowhere, and it was noticed staff were extra careful to explain with the restaurants nearby.
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Price per night fromS$ 96
Posted on Jan 13, 2026|Standard Twin Room
Guest UserThe service was excellent.
We had Japanese food for both breakfast and dinner.
The carefully prepared dishes were served in a kaiseki style, and the taste, service, and atmosphere were all wonderful.
Next time, I'd like to try the French cuisine!
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Price per night fromS$ 184
Posted on Oct 29, 2025|Standard Semi-Double Room Non-Smoking
Guest UserThe hotel is easily reachable by car, but if you are using the train, it’s 30/40min by walk or you should jump on a bus. Nearby there are konbinis and a supermarket, which is super useful if you want to eat at the hotel and take advantage of the microwave (there are not a lot of restaurants nearby). The hotel is clean and comfortable—if you want, you can also book a private bath room for free, which is great.
On top of the usual amenities, you can also find different options for shampoo and conditioner (ex. one for damaged hair, etc..)
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Price per night fromS$ 36