This trip is a business trip, the hotel room quite nice for business short trip. It is a new hotel, I didn't take breakfast because I took early flight. The overall the cleaning and the facilities is new and nice place for stay.
Since 2017, the Swiss-Belinn Luwuk is the place we always stay whenever we are in Luwuk.
We are always welcomed very pleasantly every time we come back.. The staff are always very friendly and helpful. From the receptionist Yunia, to Rini, Sherley, Rheza and specially ELL who are always smiling and attentive, in the restaurant at the buffet breakfast (which is plentiful and has good variety)
The only downside was some of the food quality from the ”a la carte menu” in the restaurant in the evening and how long it took to produce the food.
For example it took 40 minutes to an hour to make Nasi Goreng. I also ordered a whole fish on two occasions and it almost inedible.
The rooms are still well appointed. With comfortable beds and good bathrooms.
Overall, if I am visiting Luwuk I will continue to stay at the Swissbel.
One of the great hotels located in downtown Palu. Friendly bf kind staffers, and provide a good selection of breakfast. The hotel manager will come to each table and have a little chit chat with the costumer. The room is spacious and clean. The pool is nice and close to the gym on the 3rd floor. You can see the things around the hotel from the pool. From this hotel you can go anywhere around downtown Palu. The only drawback is the internet. There are times when the internet is down for like 15 minutes. However, I don’t mind staying in this hotel again in the future.
The hotel is located not far from the biggest mall in Palu. It is convenient to walk to the mall and back to the hotel. There is an Alfamidi (convenient store) across the hotel as well.
The room is big with decent amenities. But the water for shower is not always hot, it’s warm.
Breakfast menus are almost similar every day. The staff at the reception desk are kind, and helpful, and the staff helped me get my taxi driver at 4 a.m.
However, the staff at the breakfast room should be trained again. There are no spoon, fork, tissue, coffee, cream and sugar on each table if you sit outside. One of the staff threw his sandal to the cat when he saw it walking around the outside area of the restaurant which is rude. Another time, I put my book on one of the tables inside and I went to take other food but they cleaned my table and put my book on the chair which is disrespectful.
I hope the hotel fix this because I really like staying at SwissBel.
RRonald RamakersFor this low price, this hotel is the best deal you can find in Palu.
However, I don't understand why they don't charge around Rp 50,000 more, including breakfast.
There's a nice room with chairs and tables that wasn't used the entire week of my stay. A delicious breakfast could be served there.
When I leave my hotel in the morning, I can't find breakfast anywhere nearby. All the foodstalls don't open until the afternoon. So if you stay here for a few days, you'll really have a hard time finding breakfast.
Like everywhere else in Indonesia, this hotel doesn't have any information about tourist attractions.
Dear management, take a lesson from your neighbouring countries Malaysia, Singapore, and Thailand, as well as Bali. Almost all hotels there have brochures with information about tourist attractions and motor cycle and car rentals.
Indonesia has beautiful nature and many tourist attractions, but knowledge about tourism is completely lacking throughout the country, except for Bali.
Stop blaming the government for not investing in tourism; start with yourself.
In Thailand, locals collaborate to provide tourist attractions, transportation, and guides. Everyone benefits by offering food, drinks, souvenirs, and so on. But in Indonesia, no one seems to understand the importance of tourism.
It's a real shame, because by doing nothing, poverty remains widespread in this beautiful country.
GGuest UserThis trip is a business trip, the hotel room quite nice for business short trip. It is a new hotel, I didn't take breakfast because I took early flight. The overall the cleaning and the facilities is new and nice place for stay.
SShenzhenFoodieOne of the great hotels located in downtown Palu. Friendly bf kind staffers, and provide a good selection of breakfast. The hotel manager will come to each table and have a little chit chat with the costumer. The room is spacious and clean. The pool is nice and close to the gym on the 3rd floor. You can see the things around the hotel from the pool. From this hotel you can go anywhere around downtown Palu. The only drawback is the internet. There are times when the internet is down for like 15 minutes. However, I don’t mind staying in this hotel again in the future.
To book a hotel on Trip.com, simply enter your destination, travel dates, and the number of guests on the page. Then, browse through the available hotels and select the one you want to book. Follow the prompts to enter your payment information and complete the booking.
How do I get hotel deals on Trip.com?
There are several ways to find affordable hotels on Trip.com. You can narrow down your search results by filtering hotels according to your preferred price range, or you can sort the results by price to view the cheapest options first.
Where can I find hotel deals on Trip.com?
Trip.com offers a wide variety of hotel deals and promotions that are available throughout the year. You can easily find these special offers on our deals page. What's more, if you are a member of our loyalty program, you can sign in to your account and discover exclusive discounted rates at hotel list pages.
How can I get lower prices for hotels?
Sometimes booking hotels midweek is cheaper, but it also depends on the season.
How many hotels are listed on Trip.com?
With over 1,500,000 hotels across 230+ countries and regions, Trip.com has options for every traveller. Unsure where to stay? Explore the site for great ideas and find the perfect stay!
Can I cancel or change my hotel bookings on Trip.com?
It depends on the hotel policy and date of cancellation. Please check the policy section of the related hotel pages. To cancel or change your bookings, sign in to your Trip.com account, go to "My Bookings", and follow the instructions.
How do I contact Trip.com customer support?
You can contact Trip.com's 24/7 customer support by visiting the Help Center on Trip.com and submitting a request. You can also contact us by phone or service chat, depending on your location.