Fantastic! It has an old-world charm that's beautifully understated, with impeccable aesthetics. Highly recommend! And all for just over 800 RMB! Compared to the Huajiantang I stayed at last night for over 3800 RMB, this place is in a different league entirely!
Check in was very quick. We had a family room with a double and a single basement room. Was get nice, clean and spacious. Plenty of parking, 10 my ns walk to the beach and 10 mins walk to shops and restaurants.
Experience difficulties when car plate number was not registered in the parking system. I have to inform front desk multiple time to get my rental car registered for the parking. After the third time informing the front desk, only then the registration was successful.
The best location. Old fashioned hotel. . We visited the hotel on 24,25,26 of December and spa gym was closed.
No free car park. There is big car park 5 mins away by Walk. ( Central car park) 7£ all day
Big restaurant , bar and lounge.
Big meetings rooms
Buffet breakfast 12,5 pp
Lunch or dinner 25£ pp.
Full recommended
Every time I am in Bournemouth we try and stay at the Hampton. The hotel is clean, the rooms are nice, clean and spacious, the breakfast is well cooked and presented. The check was smooth, the parking facilities are brilliant and only cost £13.50 a day which is reasonable if you are staying in a hotel. You are minutes away from the various shops and restaurants. The seafront is about a 20 minute walk from the hotel. One thing to bear in mind you a climbing a steep hill to get to the Hampton. The Hilton is just next to it but the climb is not as steep. The rooms were clean and fresh the shower was powerful, the beds were nice to sleep on and the pillows were nice and soft. Had a very good sleep both nights.
Excellent customer service from all members of staff.
Room had all the amenities we needed. Bed very comfortable. Breakfast help yourself to cereals and fruit. The waiting staff took your hot food order at your table. Everything was hot, straight from the kitchen. Extra parking around the back is available if the front car park is full. You are a short walk to the top of the zig zag down to the beach and promenade. Overall a most enjoyable stay at The Grove Hotel. Would we return, yes if we found ourselves back in Bournemouth.
Stunning hotel, great location. Everything was fantastic. Small thing is room 109 has a small frosted window with no view. When opening it opens to a dirty mucky roof. We did not leave it open as vermin might enter the room. We also mentioned it was a 40th bday but no extras not even a note.
The room was great, spacious and air conditioned, and the shower was excellent too (hot water always on demand immediately). The provided breakfast buffet was quite nice too, if a little lacking in options. There weren't that many other facilities provided, but the staff were all pleasant and polite and the location is excellent, right next to dolphin centre, only a short walk away. No complaints.
We love our stay here. Just 10 mins to the beach. Hotel is clean and equipped with all you needs. We love the shampoo it smells so good!
Definitely will stay again .
The hotel was lovely. Room was very clean. The pool area was clean and well maintained. The breakfast was expensive for what it was. The only negative thing I will say is that we were in the annex not the main hotel and the main doors and lift were out of order. Apart from that our stay was very nice.
Very Good
103 reviews
8.0/10
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8.8/10
Very Good
Comfortable hotel near the town centre. The rooms are nice and beds are comfortable. Good breakfast, friendly staff
Staff were very polite, room was old but clean and functional. We were told the pool was open all day until 9pm but we went and there were swimming lessons on.
Lovely hotel with great facilities. Very friendly polite staff. Room was clean beds comfortable. Tea and coffee in room. Breakfast was good lots of options. Spa facilities good with a nice pool.
Fabulous location, just across from Knoll Beach. Tasty breakfast. Loved the retro, quirky feel of the hotel and its fabulous sea views. It would be nice if the new owners spent money on improving and refurbishing the hotel as is, rather than on trying to turn it into something different.
This was our second visit to this hotel, we have unfortunately had the same experience twice. The hotel itself is lovely with great facilities. Rooms are lovely, Beds are huge and extremely comfy. Fluffy, luxury towels. The Pool area and pool are lovely, feel like you are abroad on a hot day. Although it is a fight for a Sun lounger. However it’s completely let down by the staff. The bar staffs attitude was appalling, it was an inconvenience for them to get our drinks each time. We had a Roast dinner at Old Harry Rocks - staff were much better in there and v accommodating, although I do believe this this a separate company to the hotel and it shows. Beef was tough in parts but still nice. Pork was lovely. On booking, breakfast is charged at £22 at but in the hotel it’s £15 so don’t fall into that trap. The staff had no idea what they were doing. They first couldn’t get our drinks order right, then they messed up our simple breakfast order. Some of us nearly finishing our breakfast before others even got their meal. The breakfast itself was very small, we were also only given half a mushroom?? For £22/£15 I would at least expect to have a whole Mushroom… They then didn’t know how to use the card machine.. Before we left we used the Spa, small but nice. Sauna was closed & pool was freezing. Hot Tub also wasn’t very warm. Overall it was not a great experience, we will not be returning. To pay £260 minimum for a room for extremely poor service is criminal.
Lovely experience! I stayed here for one night. The staff were so nice. I got the Patrick Swayze room - very happy with that. The hotel has clearly been upgrading - the stairs were beautiful. My room itself was a bit dated, but I understand that they are in the process of doing them up. The bed though was very comfortable, and the price I paid very reasonable. Would definitely book again! It would be nice to see some British celebrities featured - maybe Gregg Wallace or Judi Dench. Leading to my room it was mostly American actors, and I didn't see any home grown talent. I would definitely stay here again.
We had a 3 day stay at the Harbour Hotel in Christchurch. We ate dinner there twice - once at ”The Upper Deck” and once at ”The Jetty”. Both meals were excellent: we had lovely tables, the food was great and the service made us feel special. The experience at breakfast was the same, with attentive service from all the staff and great food served on the open veranda. Although we were using the hotel as a base for our walks around the area, we also used the spa which was well maintained and had all the facilities you could want. We did have an issue with our assigned room which was not as ordered from Trip.com. Although the reception team reconfirmed they had allocated the room accurately based on what Trip.com had ordered for us, the Cherry the reception manager took it on herself to compensate us for the mismatch. From start to finish the service at The Harbour was outstanding. All the staff that served us in reception, the bar, the restaurants and the spa were helpful, efficient and friendly. Although our room was smaller than we'd ordered, it was well appointed and the bed was very comfortable. All in all, this was one of the nicest hotels we've stayed in, this in no small part due to the professionalism and caring attitude of the staff team. We will return !
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