The hotel is quiet and you can relax well. The bed was fine without being spectacular as regards comfort. The bathroom was clean, a little small because the door was adjusted to the millimeter with the furniture they had from the washroom. Breakfast was varied: two-type beef toasts, varied bakery, cereals, inputs, biscuits, potato tortilla, several marmelade in individual packings, orange juice of a machine. The woman who was in the room at the very pleasant breakfast.
In the reception, we were also told what to see in the area.
The staff felt unfriendly from the start. Their attitude was cold and rigid. There was no sense of warmth or welcome. Interactions felt uncomfortable. I couldn’t wait to leave.
Booking anything was overly strict. The pool and restaurant required rigid time slots. It didn’t feel like a vacation. It felt controlled instead of relaxing. The rules took away the enjoyment.
At the restaurant, I wanted to look around and admire the design, but I was told to stay seated. It felt patronizing and unnecessary, like being treated as a child. I’ve never felt this uncomfortable before.
Only at checkout, I was told the pool cost extra. This was never clearly mentioned before, but regardless of this ”misunderstanding”, for a five-star hotel to charge extra for using the pool is very disappointing. It felt cheap and not what you expect at this premium level.
The hotel is beautiful and the food was delicious. Unfortunately, the staff ruins the experience, and their attitude overshadows everything else. I recommend to visit it if you're passing by the area, but I wouldn’t recommend sleeping here at all.
Location, service and views were amazing. However, they need to invest money to refurbished the rooms. Shower and shower doors were broken, the toilet was flooded every time I was having a shower. The rooms are a bit cold and the curtains did not close properly the windows.
The hotel is a great hotel, 1 room for 4 people (2 adults and 2 adolescents) for just one night, spacious room and bathroom with everything necessary. We took dinner on the ground. The breakfast included in our formula was top. The staff at the reception and service was very pleasant. We will return there without problem.
We travelled with a group of friends, we booked two double rooms and had a nice time , it has a great location with lots of places to eat and bars nearby also walking distance from the cathedral and the hotel is pretty clean and with comfy beds, I totally recommend it.
Stor , very warm , and good price quality ratio , facilities improve or fit the spa and fitness maintenance , there are no stretching beds and several machines in repair
As always, a pleasure to be in this hotel. Central, modernized and with spacious and comfortable rooms that make your stay an experience to repeat. And that's why we always repeat!!
I can't complain of anything, the hotel has all the services and facilities in very good conditions.. wide and clean rooms. It is a 4-star and are well-placed
All phenomenal, when we went up to the room we had two individual beds i commented on the reception that I had asked for a marriage and quickly sought us solution, with breakfast included that was buffet to the letter all great and we could eat everything what we wanted , would repeat again.
Very Good
15 reviews
8.5/10
Price from
AED 206
per night
Check Availability
See All Hotels With parking in Aragon
Latest Reviews for Aragon Hotels
See all
9,4/10
Amazing
GGuest UserThis is the most impressive hotel on the trip. The old town of Zaragoza is really small. The hotel is right next to the Holy Pillar Square. From the balcony, you can see an old church next door. There is also a beautiful market 30 meters away. The location is excellent. The hotel is clean and beautiful, the rooms are large, and the facilities are new. The handicrafts in the lobby are very affordable.
DDavid OhanaThe staff felt unfriendly from the start. Their attitude was cold and rigid. There was no sense of warmth or welcome. Interactions felt uncomfortable. I couldn’t wait to leave.
Booking anything was overly strict. The pool and restaurant required rigid time slots. It didn’t feel like a vacation. It felt controlled instead of relaxing. The rules took away the enjoyment.
At the restaurant, I wanted to look around and admire the design, but I was told to stay seated. It felt patronizing and unnecessary, like being treated as a child. I’ve never felt this uncomfortable before.
Only at checkout, I was told the pool cost extra. This was never clearly mentioned before, but regardless of this ”misunderstanding”, for a five-star hotel to charge extra for using the pool is very disappointing. It felt cheap and not what you expect at this premium level.
The hotel is beautiful and the food was delicious. Unfortunately, the staff ruins the experience, and their attitude overshadows everything else. I recommend to visit it if you're passing by the area, but I wouldn’t recommend sleeping here at all.
GGuest UserEverything was great, the only thing they could improve is the soundproofing of the rooms since the room faced the street where there were entertainment establishments and there was quite a bit of noise even at dawn.
MMajito89We travelled with a group of friends, we booked two double rooms and had a nice time , it has a great location with lots of places to eat and bars nearby also walking distance from the cathedral and the hotel is pretty clean and with comfy beds, I totally recommend it.
GGuest UserOur second time staying at this hotel and it was good. We arrived with two small dogs. In order to avoid our dogs causing noise and inconvenience to other guests if we left the room, we decided to have room service. Reception advised room service was available from 20.30, however when we called ro place food order at 20.30 we were told the kitchen was closed because they were preparing for a wedding next day. A big disappointment!!.
The city itself is beautiful and the people are so nice. We hope to visit again in 2025.
GGuest UserEverything was fine. The only thing that dampened the experience was that there was no air conditioning. The system was there, but it didn't work, and it was very hot. I don't know if the air conditioning was damaged occasionally or if it's always like this, because I'd think about it next time if I go in the summer.
GGuest UserLocation: The hotel is well-located, with many restaurants nearby. It’s about a 15-minute walk to the main attractions, making it quite convenient for getting around.
Service: The service is average—nothing particularly enthusiastic as rumored, but no major issues either.
Facilities :The facilities are generally okay, but the comfort of the mattress leaves something to be desired and could use improvement.
Cleanliness: Cleanliness is acceptable, with no significant problems noted.
LLlllll/An older hotel. The price on Ctrip is very good, but the sound of the TV in the next room can be heard clearly. It is not far from the train station and there is a McDonald's opposite. The hotel is a bit old, but the room is big enough.
IIOANNIS SALONISCentrally located Very helpful staff.The room was spacious and very clean.The breakfast was a lovely surprise for a 3 star hotel.Best value for money.
What promotions are available for hotels with Parking in Aragon?
Trip.com provides various promotions and discounts for users all year round. You can check the promotions page to see what promotions are available on Trip.com.