Posted on Mar 28, 2026
Irma Arryani
Service is excellent, all the staff from reception to door man is very helpful, clean and spotless room, but the amenities is not too satisfying compare to other hotel with the same price
Location is perfect, near by gate 310 (men’s gate), and if you walk a little towards buggy cart to Quba, there are a lot of gift shops for shopping free with more affordable price than gift shops near Nabawi women’s gate
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Price per night fromUS$106
Posted on Oct 12, 2025|Dune One Bedroom Pool Villa
FionaClarkeNo words are enough to describe this INCREDIBLE resort!
6star excellence in every way.
Huge thanks to George and all the team for their amazing hospitality and making this the most memorable and unforgettable experience!
Everything from your arrival to departure is luxury-the Rock Pool is one of the most amazing sights, the villa with pool was INSANE!
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Price per night fromUS$287
Posted on Feb 14, 2026|Deluxe King Room
Anonymous UserMy recent stay at Makarem Burj Al Madinah was truly remarkable, and it is a hotel I would highly recommend to anyone visiting the holy city. From the moment I arrived, the experience exceeded expectations in every possible way. One of the hotel’s greatest advantages is its excellent location, just a short and convenient walk from the blessed Masjid Al Nabawi. This proximity makes it incredibly easy to attend prayers, especially Fajr and late-night prayers, without the stress of transportation or long walking distances.
The staff at Makarem Burj Al Madinah deserve special recognition. Every team member I encountered was welcoming, respectful, and genuinely eager to help. The front desk staff handled check-in smoothly and professionally, always ready to assist with questions or requests. Equally impressive was the cleaning team, who maintained the rooms and public areas to an exceptionally high standard. Their attention to detail was evident daily, and their polite and friendly manner made the stay even more comfortable.
As the hotel is only around six months old, everything feels fresh, modern, and thoughtfully designed. The rooms, corridors, and common areas are spotless, well maintained, and beautifully finished. There is a noticeable sense of cleanliness throughout the property, complemented by a pleasant and refreshing fragrance that greets you as soon as you enter. This consistent cleanliness and inviting atmosphere contribute greatly to a sense of peace and relaxation after long hours spent at the Haram.
Another excellent feature of the hotel is the 24-hour gym, which is thoughtfully segregated for men and women. This allows guests to exercise comfortably and privately at any time of day or night. The gym is modern, clean, and well equipped, making it easy to maintain a fitness routine even while traveling. Having round-the-clock access is especially convenient for guests with busy schedules centered around prayer times.
Breakfast at Makarem Burj Al Madinah was another highlight of the stay. The breakfast spread is generous, varied, and well organized, offering a wide selection of dishes to suit different tastes. From fresh and hot options to lighter choices, everything was prepared to a high standard. The dining area is clean and pleasant, and the breakfast staff are attentive, friendly, and efficient, ensuring a smooth and enjoyable start to the day.
Overall, Makarem Burj Al Madinah delivers an outstanding hospitality experience. Its close proximity to Masjid Al Nabawi, combined with its new and pristine condition, friendly staff, excellent housekeeping, well-designed gym facilities, and high-quality breakfast, make it an ideal choice for visitors to Madinah. I would gladly stay here again so long as prices remain reasonable God willing and confidently recommend it to anyone seeking comfort, convenience, and quality during their visit to this sacred city.
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Price per night fromUS$143
Posted on Jan 16, 2026|Premium Room with 2 Single Beds
tinacp
If the price weren't so high, I'd definitely stay a few more days. Overall, Medina is absolutely worth visiting and unforgettable.
Hotel facilities: Good
Cleanliness: Good
Environment: Good
Service: Good
Breakfast: Plentiful. I loved the date afternoon tea in the lobby, it was delicious 😋. Thank you!
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Price per night fromUS$85
Posted on Apr 19, 2026
Junshanruoshui
Excellent hotel.
Cleanliness: Spotless
Facilities: Top-notch
Ambiance: Quiet
Service: Warm and welcoming
I'm incredibly grateful to the hotel staff! I accidentally left my backpack in the room during a room change. After contacting the front desk, they quickly retrieved it for me. My passport, bank cards, and US dollar cash were all inside, and everything was returned to me exactly as I left it! A huge thank you to the hotel staff!
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Price per night fromUS$88
Posted on Aug 6, 2025
Guest User
We had originally booked another hotel but upon arrival there we immediately canceled our reservation and were looking for another hotel in the area ASAP, something clean, close to Masjid Nabawi and fairly priced. We knew the name and brand; however, we saw two Intercontinental hotels and went with the one we felt had a slight edge or advantage.
The hotel was built many years ago and we were informed that it is in the planning process of a renovation so we knew ahead of time what to expect. It has signature blue carpet and a 1950’s/1960’s vibe that I personally adored (almost out of a James Bond movie with Sean Connery). Everyday we stayed at the hotel, it grew on us. The view outside was heavenly mashAla. Remember you can open the window haha some people I imagine think they can’t. It such an experience and you have to do it. Most importantly, however, the sweatheart staff and how accommodating they were, you forget you’re staying at the Intercontinental and imagine you’re at your friends house. Again, We had an amazing window view and could see in the direction of Uhud. All The cafe’s are right outside of the hotel, the mosque is literally right outside the hotel and down the walking path, maybe a 5 minute walk. Plenty of pigeons to feed, affordable Ubers/ Taxi right outside, you can walk to Uhud you can walk to Quba, you can do it all. And the best part, the check-in/help desk are right in front of you when you walk in to the lobby.
Side note: if you enjoy peoppe watching , you get a great view from your hotel room to the outside.
They have a coffee bar in the Lobby with free dates and Arabic coffee (world class) and this hotel served the best Breakfast and room service food I’ve ever had and I’ve been to 51 countries, aged 44. It was even at par or better maybe than the Jabal Omar in Mecca we stayed at. You absolutely cannot lose out by staying at this hotel. If you have any issues pick up your room phone and dial any one of the prompts and someone will alleviate any issues you have.
The hotel executive management were world class and again treated me like a friend/family. Based off our repertoire I’d come back to this hotel because Sister Khadijah and staff were so amazing mashAla.
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Price per night fromUS$118
Posted on May 28, 2026
Guest UserThe hotel is very close to the Haram. The services inside the hotel are excellent. However, the cleanliness is far below expectations. As for check-in, we were deceived; I had booked for an 11 AM check-in but wasn't allowed in before 3 PM. The reception staff told us that the hotel's policy differs from the website's, and we were the ones who suffered because of it. Therefore, next time I'll book directly with the hotel and not through a website. Wishing you all the best.
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Price per night fromUS$104
Posted on Nov 22, 2025|Deluxe King Room with City View
MichaelLocation is perfect. Short walk to the Mosque and easy to organise walking to all the shops.
Staff are exceptional, always looking to enhance your experience.
Breakfast was good with a good selection but did lack variety day in day out. Staff here are very good and are always willing to help. Downside would be the coffee machines that never seemed to be working correctly.
We had a couple of maintenance issues, but staff were sent promptly and most were rectified in a good time.
A tip would ask for your room to face the mall, the otherside had a lot of traffic noise which was constant.
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Price per night fromUS$155
Posted on Jul 4, 2026
Guest UserWe had a very difficult and unexpected stay in Madinah, as I had to extend our booking several times while travelling back and forth to the hospital to care for my father.
The service from the team was truly excellent. Every time we needed to extend our stay, I requested to remain in the same room so that we would not have to keep packing and moving our belongings during such a stressful time. The hotel staff did their best to make it happen for us, and that meant more than they probably realised.
When my father was discharged from the hospital, they were also kind enough to offer us a more accessible room that was easier for a wheelchair. It made things much more manageable for our family.
Thank you to the Front Desk team and everyone involved for being patient, understanding and accommodating throughout our stay. Your kindness made a very difficult period a little easier for us.
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Price per night fromUS$99
Posted on Dec 29, 2025
arsheelFor what the hotels worth, it’s a really good one. The beds are super comfy, the toilets are clean and the staff are helpful. Shuttle bus is provided for all 5 prayers to the Masjid. Used uber sometimes if I had other plans, and it’s affordable. Probably the only negative thing I experienced is that the wifi can be a bit unstable inside the room. Other than that, totally worth it.
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Price per night fromUS$52