The hotel liked it, but it is far from the center and to the hotel a very specific check-in, if you do not know how to go, you will have to go to the recession of 200 meters. Since the navigator leads the taxi driver to the slagbaum, which refers to the house and the hotel administration can't open it. Only experienced taxi drivers know how to drive. The rooms are fresh, new. Everything is clean, comfortable, a good bathroom. There are black out curtains that are very important if you want to rest after a hard trip. Hotel quality breakfasts. Girls on recession customer-oriented. We made an early check in as we arrived early in the morning from the train and were very!!!! Tired but we went to meet and settled. For what I am endlessly grateful. The hotel definitely recommends. But it is not very convenient to get to the center. Bus stop nearby.
The hotel is situated next to a large, beautiful park and is just two tram stops from Krakow. A bus stop is conveniently located a mere two-minute walk from the entrance, making transportation very easy. There are several other hotels in the vicinity, and a small supermarket is also nearby. I particularly enjoyed the room's interior color scheme, and the bathroom was impeccably clean.
A very enjoyable stay, the hotel is located off the beaten track but is a great base for nearby attractions: Oświęcim, Energylandia, Wadowice and Kęty. Great staff and very good amenities on site: indoor and outdoor swimming pool, spa, restaurant, cozy large rooms and a tasty breakfast for dessert.
Since we were traveling as a family, we needed a triple room, and this hotel happened to have one. An Uber from the airport cost about 62 PLN, and from the hotel to the Old Town, it was around 27 PLN. There's a bus stop called Mehoffera a 6-minute walk from the hotel, where you can take bus 130 directly to Galeria Krakowska Shopping Mall, the main station, and the Old Town, taking about 20 minutes. The location is excellent.
When we checked in, they told us we were staying at the Premier Krakow Hotel next door. The room was spacious and very clean. Bottled water was provided daily, and the room was warm and comfortable. The service was fantastic.
There aren't many dining or shopping options nearby. The closest is Diamond Kebab, about a 7-minute walk, which was pretty good.
If you prioritize great hotel service, high value for money, and are okay with being a 20-minute journey from the city center, then this hotel comes highly recommended.
Exceeded my expectations! Super convenient location, right next to a tram stop. The hotel environment is also very good and quiet. Housekeeping daily. There's a kettle and tea bags in the room, which is great for anyone who likes hot water or making tea. I'll definitely choose this hotel again for my next business trip.
It was a perfect hotel to relax after our trip to Paris. We enjoyed comfortable bed and swimming pool with jacuzzi in it. Breakfast was also high quality. I can recommend this place
Family trip to the Christmas market in Krakau. Perfect location of the hotel selected online. Although the hotel is very well maintained, it has come into the years. Not recommended at the cold season. We had 2 rooms, one heat well, the other heatly cold and that at -2C external temperature. On request at the reception the time was said to check it from 19:00h (!) to become warmer, is a old building. Warm water comes after about 10 minutes, even in the ice bath. Also here from the reception “Is a old building!”. House is very bright, guests from England rather not careful, but night noise on the rides. Parking at the hotel is possible, € 47 per night (200 zl). No cheap recommendation nearby.
Summary: best location in the old town, but in the cold season nothing for hot showers.... Nix for me and my girls.
One of the best value for money hostels in the area. I stayed in a private room that was very spacious. It also included small but pretty balcony which was as nice surprise. The bed was very comfortable and the bathroom also was clean. The only two slight negatives being that it’s around a 25 minute walk to the centre , so you kind of have to commit if your going to pop their for the day but large issue if you enjoy a walk.
Secondly the walls were a little thin and my bedroom was located next to the shared bathroom so I’d sometimes wake up in the morning to the sound of people on the toilet. Besides that on the whole was a good hostel.
The hotel is in a great location between Auschwitz and Energylandia. It is a really nice hotel. Unfortunately, they are not so good at keeping it clean. In the 5 days we were there, they didn't even manage to refill the toilet paper in the room. We had to do it ourselves.
There is a restaurant below the hotel and our room was right above it. Loud music played in the garden until 11 p.m. You would have thought the music was in our room, it was so loud. Otherwise, the room was really big. The fridge in the room was also very loud, so you couldn't sleep. We turned it off.
The breakfast buffet was OK. I've seen better ones, but also much worse ones.
You can see that the hotel is a bit old. But overall, it was good for the price.
The room has nothing to say, must live in the black suite, other room types are just like. There is a party on the first floor of the hotel on weekends, which is open until 2:30. It is very disturbing to the people ... If you care, be careful to book.
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UUrszula ZiółkowskaA wonderful, cozy apartment in the very heart of Zakopane, a few steps from Krupówki and other attractions. It's very convenient both for hiking and skiing, as it is very easy to get from there to Tatra Mountains trails and ski lifts. Also, a very helpful lady at the main reception desk. I would gladly return to this place.
LLesley and NigelSuper place to stay I highly recommend this hotel. Stepped off the 300 bus from Krakow city - 10 minutes walk to the airport or there is a shuttle bus. Great room with everything you could need and tastefully decorated and designed - they give you a glass carafe and there is a water dispensing machine on each floor so that you can help yourself . Super modern and comfortable with a perfect shower room with underfloor heating. Great bar area which is also used for the Massive buffet breakfast which was superb. Just perfect
GGuest UserHotel is pretty decent for the price.
In terms of positives, the rooms are pretty good. The pool/ sauna are good. I've been to hotels with pools more like paddling pools, but this one you could actually swim lengths in. It was busy around the evening (5-8), but dead in the morning which meant I could have a nice relaxing swim. Reception were nice and helpful. Breakfast was decent enough, though a bit expensive in my opinion. The big downside for a visitor to Krakow is the hotel is in the middle of nowhere. Around 20 minutes in a taxi to the centre. There's a bus stop outside the hotel, but the only buses which stop there don't go to the centre meaning a connection is needed. Nearest small supermarket around a 7/8 minute walk and there's a big shopping mall 15 minutes by foot. I stayed for work so was happy enough. First time visitors to the city would be better off getting something closer/ better connected to the centre.
Ccool_dudeIf you are on a short trip to Krakow, this is the best hotel to be at. First of all warm welcome at the reception, welcoming staff, freshly baked cookies with aroma, delicious apples if you are hungry. Everything is so perfect, i will consider again if i want to stay.
AAnonymous UserThe hotel is clean and comfy, perfectly warm for the freezing temperatures outside. Situated right next to Kraków Grzegórzki train station, it was easy to get to/from the airport and to other places via the train as it connects to the Kraków Główny main station.
Staff were helpful, explained where we can go around Kraków. We were given plenty of clean towels, room cleaning service daily. Hair dryer was also provided, with a drinking water dispenser right outside the lift.
Only thing would be the shower as it sometimes pulses between slightly hotter and colder water. Was pleasantly surprised when it’s got heated flooring in the shower though!
SsallyThe positives. The hotel was modern, well positioned from the central square, and the rooms were spotless. The breakfast was good quality with a diverse choice.
The negatives. A member of the cleaning staff walked into my room early morning without knocking. I believe she didn't realise the room was occupied. I was in my underwear in my bed exposed. It caused much embarrassment to me and her. I made a complaint. However, it was brushed aside, and there was no apology. From the staff member at reception. I ordered in food, and when it was delivered by the outside restaurant, it was left to sit at the hotel reception. When I eventually received a call from the desk via my moibile, the meal was cold and ruined. The receptionist claimed she had called my room telephone - she hadn't. Another incident with the cleaning staff, they threw my water bottle away when they cleaned the room. I asked where it was, and they went rifling through the black bags. I was totally shocked that they thought they could put my possession in the garbage.
The staff can be abrupt, Each job sector is very dislocated from the other, so it feels quite cold in the atmosphere of the hotel. If they could address the harmony of the staff, then the place would feel more welcoming.
AalbertltThe location was the best, right next to main station, big shopping mall, and tram stops. The room was modern ( it is either very well maintained or recently renovated ). The breakfast was great. It even provide juicer machine where you can make fresh juice by yourself (choices are: apple, carrot, beetroot). Something that I rarely see even in five stars hotel. The most amazing is the hospitality of the staff. We received welcome wawel chocolate during check in and polish pretzel during check out. Special thanks to the receptionist, Ola for passionately explaining the major tourist attractions in the city ( seriously, you have the talent to become a tour leader ;-) ). Also not to forget special thanks to Anita for recommending local polish restaurant and offered welcome chocolate. Both are amazing staff and I can feel their sincerity when serving guest, so make sure you treat them well Mercure, they are your assets :)
GGuest UserI really liked the Columbus Hotel. It's just a few minutes' walk from Grzegorzki train station, which is the next stop after the main station Rynek, coming from the airport. I was in a twin room with a balcony, bathtub, fridge, complimentary water, toiletries. Lovely, bright and clean, comfy beds and nice bedding. Breakfast was delicious. The scrambled egg and little sausages were so tasty. The cakes were lovely with coffee afterwards. Also cereal, meats, cheese, fruit, yoghurt and breads and juices. Lovely and quiet, never heard a sound from other guests in their rooms. A real calm and relaxed vibe. There's also an outdoor seating area and a shop across the road. The tram stops are just to the side and are so easy and frequent. Ticket machines are at the stop, or you can pay on board. Don't forget to validate your ticket. Great base for exploring the Jewish quarter and ghetto, Schindler Factory Museum and don't miss the Plaszow guided tour, a highlight so far. Tram 3 and 24 takes you there from outside hotel and coats 4 zlotys. They are in the process of building a museum there, so it's going to be much busier in the future. Go now while its not as well known. I would definitely return to Columbus hotel, an excellent choice, enjoy!
DDavide17Banal welcome, not 5 stars. They didn't explain anything to us about what could be done, not even a brief presentation of the hotel. They can do better, the restaurant is normal and very expensive.
安安娜堡的ojibsanThe location is excellent. Just around the corner is the Square Center. Turning the other way, you'll find the tram station, making it very convenient to catch a ride. However, taxis can't enter, so you have to walk to the tram station. The facilities are very good, and the rooms are bright. Although there's a restaurant and bar downstairs, it didn't affect my sleep at night. I didn't use the hotel's on-site restaurant for breakfast, as I'd heard the reviews weren't very good. Because there's a cafe downstairs that offers brunch, it's very convenient. I was very pleased with the elevator, so I didn't have to worry about climbing stairs in this old building.
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