Posted on Jun 6, 2026|Connecting Family Room
Isem
Good, but not without issues.
The hotel is perfectly located - just a 10-minute walk from the airport. That's the main advantage. Ideal for early flights. There's also a shuttle from the hotel (for those with luggage), which is another plus.
But the service was disappointing. Upon check-in, we had two connecting rooms (with 2 people in each), but only one set of towels was provided. We had to ask for extra ones.
About breakfasts: In other Hampton hotels in Krakow, even with more guests, everything was always replenished on time and the buffet was fully stocked. But here, the staff couldn't keep up. People were queuing, waiting for omelets and other hot dishes. The selection is already smaller than in the other Hampton in Krakow - and when it runs out, it's quite frustrating.
In the evening, there was a small incident at the restaurant, but the staff member apologized and gave us a discount - thank you to her for that.
Otherwise, everything was fine: clean, comfortable beds, friendly reception staff.
Conclusion: For an overnight stay before a flight, it's a good option thanks to its location. But the service and breakfast organization need to be improved to match the standards of other Hampton hotels in the chain.
:::
Хорошо, но не без нюансов.
Отель расположен отлично — 10 минут пешком до аэропорта, это главный плюс. Для ранних вылетов идеально. Также есть шатл от отеля (для тех, кто с чемоданом), это тоже плюс.
Но обслуживание разочаровало. При заезде в двух смежных номерах (по 2 человека в каждом) положили всего один комплект полотенец. Пришлось просить дополнительно.
Завтраки — отдельная история. В том же Кракове в других отелях Hampton при большем количестве гостей всё всегда было вовремя и столы полные. А здесь сотрудники не успевали пополнять блюда. Люди стояли в очереди и ждали омлет и другие горячие блюда. Ассортимент итак небольшой, меньше, чем в том же отеле в Кракове и когда пустует — это неприятно.
Вечером в ресторане случилась неприятная история с нашим заказом, но сотрудница извинилась и сделала скидку — за это ей отдельное спасибо.
В остальном всё хорошо: чисто, кровати удобные, персонал на ресепшене приветливый.
Вывод: для ночёвки перед вылетом — вариант хороший благодаря локации. Но сервис и организацию завтраков стоит подтянуть до уровня других отелей сети Hampton.
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Price per night fromPKR 29,858
Posted on Feb 14, 2025
Urszula Ziółkowska
A wonderful, cozy apartment in the very heart of Zakopane, a few steps from Krupówki and other attractions. It's very convenient both for hiking and skiing, as it is very easy to get from there to Tatra Mountains trails and ski lifts. Also, a very helpful lady at the main reception desk. I would gladly return to this place.
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Price per night fromPKR 23,753
Posted on Sep 27, 2025
Sira
I absolutely loved my stay at Stradom House, Autograph Collection. From the moment you enter the lobby and bar, the stunning interior decor sets the tone, and the room itself was spacious, artfully designed, and luxurious yet comfortable, with elegant furniture and a beautiful bathroom—easily a 10/10. My room was located in a separate building accessed through an underground tunnel, which at first seemed quirky but turned out to be utterly charming, as the tunnel itself is beautifully decorated and enchanting to walk through. Breakfast was a highlight, with delicious hot dishes made to order from the à la carte menu complemented by an abundant buffet, all enjoyed in a gorgeous breakfast room overlooking a peaceful garden—a truly fantastic way to start the day. The location is another strong advantage, within an easy walk of the Market Square, Wawel Castle, and the lively Kazimierz district. Overall, this hotel delivers comfort, style, and unforgettable experiences—I highly recommend it.
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Price per night fromPKR 60,213
Posted on Dec 18, 2025
Guest User
The hotel is located close to nice parc area and has good transport connection to the city center and Rynek area. Very good breakfast with nice combination of international and local cuisine. Welcoming and helpful stuff should be noted and praised.
The room is adequate and cosy with just one note: you should be a slim acrobate or a gymnast to use shower normally, - the bath is nice and spacious, but it would not be easy to take shower comfortly and without having spilled water all around, for XL-and-over persons it is impossible at all.
But generally it should not be so gross, and the staying in this hotel is nice, just maybe there should be more local channels on the hotel TV.
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Price per night fromPKR 10,797
Posted on Sep 27, 2025
Sira
I stayed one night at the DoubleTree by Hilton Krakow for a two-day conference and was very impressed. The room was outstanding — spacious, spotless, with a roomy bathroom and a wonderfully comfortable bed. Service was excellent as well; staff kindly let me check in at 9am, which was a huge help. The only drawbacks were the location, which is a bit far from Krakow’s main attractions (though there are some good local restaurants nearby), and the conference space being in the underground level, which felt a little enclosed despite being perfectly functional. Overall, for comfort and service this hotel is hard to beat, and I would highly recommend it for anyone visiting Krakow. Btw, room service in the morning was absolutely delicious.
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Price per night fromPKR 22,383
Posted on Jun 22, 2026
Greta.c
Overall, this hotel offers excellent value for money and provided a satisfactory stay. There is very little to complain about.
For business travelers, the location is a major advantage. It is conveniently close to my client’s office, which saved me a significant amount of commuting time. There is also a supermarket nearby, making it easy to pick up daily necessities or snacks.
The room was well-equipped, including a hairdryer and complimentary bottled water, with both still and sparkling options available.
As for breakfast, it was acceptable but not particularly impressive. The fruit did not seem very fresh and appeared to have been refrigerated and served again the following day. Since breakfast is an additional charge, I personally do not think it is necessary based on the overall quality.
For future stays, I would probably skip the hotel breakfast and instead grab a coffee and a croissant from a nearby café or supermarket, which would be a more cost-effective option.
Overall, this is a practical and comfortable hotel with great value for money, especially for business travelers who prioritize convenience and location.
整體而言,這間飯店的 CP 值很高,住宿體驗令人滿意,沒有什麼特別需要抱怨的地方。
對商務旅客來說,最大的優點是地點非常方便,距離我的客戶所在地很近,節省了不少通勤時間。飯店周邊也有超市,日常採買相當便利。
房間設備齊全,備有吹風機,並提供免費瓶裝水,包括氣泡水和一般礦泉水,對旅客來說十分貼心。
早餐方面,我認為表現中規中矩,但沒有特別驚艷。尤其是水果的新鮮度有待加強,感覺像是前一天未食用完畢後冷藏保存,隔天再次提供。由於早餐需要額外加購,以整體品質來看,我個人認為沒有太大的必要。
下次入住時,我可能會選擇到附近的咖啡店買杯咖啡,或是在超市購買可頌等簡單早餐,會是更符合需求且更具性價比的選擇。
整體來說,這是一間實用且舒適的飯店,特別適合以商務需求為主、重視地理位置與便利性的旅客。
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Price per night fromPKR 15,739
Posted on Jul 3, 2026
ThomasBG
I wish I could give it a better review because it actually deserves it with the quiet, spacious and clean rooms but my review is based on reality, not on theory. In the days of a heatwave the hotel had no... air conditioning. They didn't even explain the problem, they first told me it's something a technician should see in my room and fix it. If they can't, they will move me to another room. But it was a central A/C, so the probability of problem for only one room was very low. A few hours later when I returned they told me the problem is bigger and they are trying to fix it, it will be OK soon. And the problem is not only with my room, that's why they can't move me to a room with working A/C. Then they didn't fix it and I had to sleep in a sauna, which was not OK. I complained to trip.com and by the morning (they were unable to contact the hotel late in the evening which is another problem with the hotel service) they arranged for me to be moved in the adjacent building which is another hotel by the same owner. Why the hotel couldn't think of that obvious solution... I have no idea. One more reason for my low service rating. And finally, in the new hotel they offered me as a compensation... free access to pool and SAUNA. Thank you, but I already had mine in my room. Really a pity because it was supposed to be a great hotel - and if A/C was working, it would have been.
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Price per night fromPKR 9,011
Posted on Jul 23, 2026|Twin Room
Francis Aaron TorresI needed to rest and the place was just the best. It’s very clean and comfortable. The staff are amazing and ENGLISH is spoken. The only sad part for me was walking 15 minutes to the tram stop and I recently had a major surgery, but for normal physique the distance should be fine. I enjoyed and loved my 4 night stay there!
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Price per night fromPKR 18,812
Posted on Jan 26, 2026|Classic Double Room
Anonymous UserThe hotel is clean and comfy, perfectly warm for the freezing temperatures outside. Situated right next to Kraków Grzegórzki train station, it was easy to get to/from the airport and to other places via the train as it connects to the Kraków Główny main station.
Staff were helpful, explained where we can go around Kraków. We were given plenty of clean towels, room cleaning service daily. Hair dryer was also provided, with a drinking water dispenser right outside the lift.
Only thing would be the shower as it sometimes pulses between slightly hotter and colder water. Was pleasantly surprised when it’s got heated flooring in the shower though!
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Price per night fromPKR 22,051
Posted on Mar 30, 2025|Business Double Room
和哥愛你
Nice hotel, clean, very good breakfast.
A night without a good sleep
On March 29, there was a quarrel in the next room 202 all night.
As soon as I entered the room, my next door neighbor started.
Originally, the two drunk people were happily chatting and singing in the room, but then a few more people came in and started shouting loudly, which lasted for about two hours before they left. midnight……
1:15 someone came in
At 4:50, a man came in, started taking a shower, and began talking.
The strange thing is that I don’t get drunk.
The room is not soundproofed and I can hear it very clearly.
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Price per night fromPKR 14,119