This was a last minute booking for me and I was happy they had an available room.
Check-in was fine. I was assisted by two very courteous female front service desk staff. I just wished they were also able to advice me about the room they provided me which apparently had a door inside connecting to another room. They later clarified and assured that no guests were checked-in there.
The room was very spacious, clean and had no undesirable smell. There was a balcony, not much of a view. The A/C was working just fine.
Gym equipment are fairly new although I didn't get to try them during my stay. Pool was big and clean!
Facilities: The hotel has complete facilities, and it has everything it should have.
Hygiene: The hygiene is very clean, there will be a cleaner to clean the room, which is very good and the attitude is also very good
Environment: The environment is OK, but the sound insulation is a bit bad. The neighbors were drinking at night, so I didn’t sleep well
Service: The service is very good, very satisfied, nothing to say
I chose this resort for Christmas Eve get together with family. I want us to just have dinner and not think of what to cook. I love the spacious rooms. Even it is just for 2 pax , 1 bed could still be added on the floor. I love the staff, they are all helpful and efficient. The Cmas buffet was also good. Our family loved it. The pools are ok but need to clean it a bit. When was the last time you cleaned it?
Thank you also for opening ur resort to pets. We love our pets and are part of the family. Lots of families will not leave them alone at home specially during outings so I am so glad that u are open to the idea.
I booked 3 rooms and all of the rooms are equally spacious and clean.
Keep it up! Well done. The place is well maintained.
The food was delicious with a great variety, and everything was well prepared. The staff were incredibly accommodating, friendly, and always willing to help, which really made the experience even better. The amenities were excellent, well maintained, and added a lot of comfort to the stay. Overall, it was a very pleasant experience and I would happily recommend this hotel to anyone looking for a relaxing and enjoyable stay.
We enjoyed our stay in Hotel Monaco with my mom. The staff are very friendly and helpful. The room is great and clean. Wished there’s a cabinet / luggage storage inside the room. We encountered a bad breakfast at Figaro, 2hrs of serving time. One of the servers was gaslighting. The buffet next day is ok, limited selection
When you book, you won't be able to contact the property owner. You'll just have to find the caretaker when you arrive. The area is really vast, which makes it a bit creepy. But it's great, especially if you have a pet. The rooms are clean, but I don't know what the issue is, as many offices and restaurants are closed and dusty, adding to the creepiness of the place. Good thing many of us booked on that day, so our worries disappeared. On the second day, we were the only ones left, but our anxiety was gone. The caretakers, Ate and Kuya, were super kind, 5/5.
If you ask if we'd go back there, my answer is YES. It's perfect if you're looking for a quiet place. We also enjoyed swimming in the pool; it was clean and relaxing.
Was a nice place and a breath of fresh air away from the city buzz. Room was very clean and staff were very nice and accommodating. Mejo nakukulangan lang ako sa amenities, sana malagyan nila ng kids playground and/or pickle court, since booming ngayon ang Pickle ball, maganda malagay nila sa amenities nila and for sure dadagsain sila lalo ng tao. Saka sana magopen uli restos nila para di na need lumabas.
But overal, happy with our stay, especially with the price. Will be back for sure!
We enjoyed our stay at Lake Hotel. We had a view of Taal Lake (and Taal Volcano) and enjoyed having coffee with that view. Food is great and service is superb. Waiters were readily available - assisting us to bring our plate back from the buffet table and helping bring up our bags as there were no elevators. Location is great - Conti’s beside the hotel and other restaurants to the left and right. Wish I was able to swim. Great view of Taal from the pool
Very Good
167 reviews
8.8/10
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JPY 8,417
per night
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9.0/10
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The property sit on top of the mountain in San Mateo, Rizal. This is very close to Quezon City and Marikina. It has this Tagaytay like ambiance and cooler temperature vs in Metro Manila. The rooms are not bad, but not spcetacular just at par with the price. They give some amenities but not complete. Water is self serve on the dispensers outside the hallways. The property is quite isolated and thus most likely you will be force to eat in their 2 restaurants which are quite pricey. Breakfast is 1000 a pax which is quite expensive for the amount of food available. Overall, its a good pick for a quick getaway from Manila less the stress on going to more popular resorts like in Tagaytay.
We enjoyed everything about the place. The rooms are spacious and ambient, the facilities (Pool, Gym, Jogging Trail around the Lagoon, and, of course, the Beach) were top notch. Kudos to the team who manages and maintains them!
This is our 2nd time to stay at Hotel Casiana. As usual everything is perfect. I love the customer service of all the staff in the hotel. It really is a plus points. The amenities, room and buffet breakfast are all good. We will keep coming back in this hotel. Even my mom who stayed here for the first time recommended it to her friends.
This place is literally a hidden gem. It's a perfect place to get away from the hustle and bustle of the city. This place is a holistic detox sanctuary. The food is healthy and delicious too. It's perfect for a short escape from the city.
We did a day pass on a weekend and decided fo book 2 rooms the following week. Unfortunately we had a bad experience. We were told of our room numbers but only given 1 key as the other room was being fixed yet. Then when we made a follow up, we are being given a different room, which is far from the type of room we booked. We said we are willing to wait for the room that was assigned to us but, the receptionist keep on insisting a different room that’s either different room type or far from the other room we had. We repeatedly ask the reason why the supposedly room is not available however, the receptionist is not giving us proper answer. I asked if the current guest occupying the room extended their stay she said no. So then we said again that we are willing to wait to have it fixed as the room are convenient for us family as we were with a PWD. Only then she agreed. Then as we left, she run towards us saying our room is now available and ready. We didn’t go up the room yet as the children were excited to swim. We went up the room around 6-7pm and to our surprise, the delayed room was so dirty. Oil stained bedsheets. Hairs all over the floor and crumpled beddings. You know that the bedding were not changed and just folded back. The housekeeping supervisor cane to the room with us to see it personally. They offered different rooms but we decided to just let them clean the room. They changed all the beddings then. Said they are going to investigate and give us an explanation before we check out the next day but, we never heard anything from them. The place were ok. However, everything is like an add on. The inflatables, you need to pay separately. 499 per person for 2hrs. Food are expensive. They have like stalls of food by the beach and prices were x2. They have a fun room, usually come with the booking but, lucky us, it was not free anymore. They do not allow savory foods but snacks are allowed. Breakfast? It was ok but for the price of 600 per person? Not really. If the breakfast is not included in your booking, better to eat out. Not worth the 600. Overall, expensive stay but not worth the money.
GGuest UserComfortable bed, hot shower, and a nice buffet. 💯 We had a great two days at this hotel. The food at their Emerald Cafë and Kimsuy Chinese restaurant, was excellent. The employees were really kind and helpful. The drawback is that the hotel is two decades old, and some of its components are degrading. Perhaps renovations will restore the hotel's magnificent facade and make it seem like it used to. Over all we appreciate the staff, and the room rate it was very reasonable for a suite.💖
The staff are so accommodating ❤️ Perfect place to relax , best for swimming, snorkelling , diving and kayaking 💚🛶⛱️🌊🏊♂️ Pet friendly basta mag eenjoy kau dito 💓💓💓
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