Posted on Jun 4, 2026
Guest User
The park is huge and very disorganised. The staff at the reception was very friendly and nice and the check-in was quick. When we arrived to our cabin the heater was on which made it nice and comfy. The cabin we got had 4 beds for 5 people (e.g. parents and 3 kids), but they all bunk beds and very very old. We had to split and sleep on separete beds as during every breath you take the bed is shaking heavily which intterupts the sleep of another person, especially if they are on a bed above/below you. That's actually very sad, considering that paid for the cabin same amount of money as we could've rent airbnb at Fairlee, but we wanted to try this holiday park specifically. All beds had a set of a clean sheets and towels, even though on couple of them I found stains (that are probably iremovable). The blanket we had on the master bed had cigarrete burned holes (or similar). The floor in the cabin was very very dirty, which made it pretty disgusting to walk on. We also had a TV that we didn't know how to turn on and a small freezer. The cabin itself as pretty comfy except for the dirty floor and dirty ceiling full of died insects. When I walked to take a shower I met about 4 girls that were checking the shower temperature, cause apperantely for couple of hours there was no hot water ONLY in the women section. Men's section in the same block had it. So we waiting, nothing happend and we all (5 women) had to walk all around the park looking for other shower blocks. Because it was past 6 and it's winter time, it was dark and for some reason the park doesnt have any outdoor lights. So I got lost on my way back and had to call my bf to meet me, because this place is like an ant nest - impossible to get through especially during the night time. With this girls we found another shower block that only had 1 single shower and we all had to wait in line. Btw the non working one had 4 showers, which is still very little, considering amount of people staying in the park. The shower and toilets looked very dirty and unmaintaited. The entry to the park had a code for cars that also stopped working, so at some point they just opened it for everyone to pass. So I wouldn't say that it worth to stay there for the money we paid.
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Price per night from€ 37
Posted on Aug 19, 2026|The Studios-Twin
Guest UserThe accommodation was very clean, and check-in was super easy; even arriving late, past the check-in time, was no problem. The hotel's location is also very convenient, right across from a gas station, and getting to the city center is a breeze.
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Price per night from€ 12
Posted on Dec 31, 2025
Guest User
The room itself was nice it was big enough to fit a family, it was clean. The service is good as the owner emailed us and giving us the instruction on where to park the car, how to enter the room ( as we arrived at 4am ).
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Price per night from€ 43
Posted on Jun 4, 2026
Guest User
Great location right in the city center. They have a private parking lot, but it costs NZD 25 per night. You can park in the public car park across the street for NZD 5 per night instead. The facilities are comprehensive, the bedding is comfortable, and it's surrounded by dining options and a riverside park.
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Price per night from€ 125
Posted on Sep 18, 2026|Queen Ensuite Room
Guest UserIt's just a few minutes drive to the airport so good for staging your late or early flights. Easy check in and helpful staff. Room was just enough in terms of size and bare amenities. There is a common kitchen which we did not use. The room shower drainage was slow to clear and paint work starting to peel. Otherwise it was ok.
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Price per night from€ 19
Posted on Aug 3, 2026|Two-Bedroom Apartment With 1 King And 2 Single Non-Smoking
OuershangxianhaopingjiaFour of us were traveling, so we booked a suite at this hotel.
Let me start by saying that apart from the hotel being new and having good facilities, everything else was pretty mediocre.
Facilities: The frying pan provided in the suite couldn't be used with the induction hob, which meant we couldn't heat our food initially. We called the front desk for help, but even they didn't know how to use it and suggested we search YouTube for instructions on how to use an induction hob (our reaction: ???). The front desk also didn't know how to use the in-room phone to contact reception (our reaction: ??? again!). The hotel management team really needs to re-train their staff to ensure every employee is familiar with how to use the hotel's facilities, rather than repeatedly insisting in subsequent communications that there's nothing wrong with the facilities.
Hygienics: Pretty average. There were three beds in the room, and the sheets and duvet covers on two of them weren't clean – they had floating lint. Also, the bath towels had very obvious blue pen stains.
Service: We contacted the hotel via email the night the issues occurred, and Trip.com also helped us get in touch with the hotel to resolve them. The problems were eventually fixed, but the overall experience remained poor. The hotel's attitude made us feel like we were bringing up existing issues just to get compensation...
Finally, there are many better hotels in Christchurch than this one. While it's new, the hotel's service team is a bit lacking. Don't let yourself ruin your trip here.
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Price per night from€ 109
Posted on Mar 18, 2024|Two-Bedroom Apartment
FayreWe are couple with a 5 year old girl. We paid SGD697.85 (Singapore dollar) for staying 2 nights in this “2 bedroom apartment” as stated.
3 points here to explain the terrible experience.
1. tv remote is not working. I don’t mind the owner making excuse like “ replied customer’s message within 20mins…..” but they actually took 29mins to reply (19:10 till 19:39). In fact, they didn’t manage to change the tv remote in the end. So I stayed 2 nights without using the TV!
2.there is no clear and obvious description that this “2 bedroom apartment” is actually an adjoining unit which means when u walked into the front door then there are 2 doors link to split parts of the apartment. The problem of adjoining units are thin walls are used to split the apartment into 2 small units. When u stay in this kind of apartment, u have to endure all kind of noises from whoever staying in neighboring rooms. We had 2 days enduring guesting from the other room shouting, slamming the door, kids screaming like crazy both early in the morning and afternoon!
3. When I reflect this bad experience with trip.com customer service, this hotel responded like they have no fault at all and played with words. This attitude makes us feel like being fooled. We paid money to expect to stay in an apartment with privacy and quiet environment but indeed we had such a bad experience!
In this market, if it’s an adjoining unit, they should not charge at the rate as if it’s an entire apartment.
I’m alright that they rejected to refund the extra amount they charged. Just have to reflect the facts in the review.
Thanks.
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Price per night from€ 198
Posted on Aug 22, 2026|Superior Two Double Room
hamu_familytripThis hotel is about an 8-minute walk from the Intercity bus terminal. Its convenient location puts major tourist attractions, supermarkets, and restaurants all within walking distance.
What I appreciated most was how kid-friendly it is. It started with them gifting my children bird plushies (worth about $15) at the souvenir shop, and there's also a kids' play area. This was a lifesaver when the kids got tired of sightseeing and perfect for burning off energy before bedtime.
Regarding amenities, they lean heavily towards sustainability, so if you want to be extra comfortable, it's probably best to bring your own. They provide a hairdryer, iron, towels, shampoo, and coffee/tea, but no water, toothbrushes, bathrobes, or slippers (which might be standard for hotels in New Zealand). Tissues are provided but not replenished when used up.
The central heating didn't seem to work very well, which was a shame, but we managed with the extra blankets they provided.
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Price per night from€ 135
Posted on Oct 30, 2025
Jimmy TC Hau
Great service. No need long checkin process at counter and went directly to room where the keys were located. Love the designated parkng space so there is no need to worry about no space after going out. Owners were very friendly. very comfortable apartment. Not much in the way of views from inside the apartment especially as I was on the ground floor but good location where the great views are a just across the road.
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Price per night from€ 71
Posted on Oct 7, 2026|Deluxe Lake View Hotel Room
LuisalalaThis accommodation is massive. The front desk even gives you a map at check-in to show you where to park and how to get to your room. So, I'd suggest leaving your luggage in the car until you get your room key. The location is unbeatable, right across from the Tekapo Visitor Centre, and within walking distance to the supermarket, dining area, and the Church of the Good Shepherd. However, I do have to mention some downsides. Being close to the lake also means being close to the main road. Even after 10 PM, you can still hear cars driving by. Plus, you can't really stargaze from the balcony because the headlights and streetlights from passing cars are too bright.
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Price per night from€ 224