The location is excellent, very close to Kyoto Station, with bus stops and convenience stores nearby. We didn't order breakfast, so I can't comment on it. The complimentary evening snack was ramen, which was shrimp-flavored. The onsen (hot spring bath) was as comfortable as always, and the open-air bath was particularly relaxing!
Cleanliness: Good
Service: Excellent, and there was a staff member who spoke Chinese, which was very convenient.
Right next to the station and the official car rental point, 20 meters walk to the Rosen Hotel. The room was clean, but maybe it was on the 5th floor, there was no view outside the window. Cycling friendly, you can send luggage to Onomichi for 2200 yen.
We stayed as a family of three, including an elementary school-aged child.
We paid the child's rate, but there were no amenities for the children and they had to sleep in the same bed as us, which was quite difficult with an older child. We didn't need amenities for everyone, but I would have liked at least towels for everyone.
The room and bathroom were spacious, clean, luxurious, and comfortable.
The neighborhood is deserted and the night is very dark.
The neighborhood is deserted, the night is very dark, the hotel facilities are slightly old
The neighborhood is deserted, the night is very dark, the hotel facilities are slightly old
I was very impressed with this hotel as I had read some reviews that mentioned it is a little older than the average property but it was sparkling clean with lovely facilities and guest rooms. The location is perfect for visiting the three famous onsen hot springs facilities and the hotel actually provide special clothing to make visiting the onsens easier and more authentic. Parking is available for a fee and there is a small restaurant/bar onsite. This is a ripper of a hotel.
hotel was amazing! reception was very friendly, allowed to store our luggages till evening next day!
room : spacious & very clean! [10/10]
location : near shopping district & tram stop but far from subway / JR, a little inconvenient for us with heavy luggages [8/10]
miku & I enjoyed our stay! ありがとうございます!
The hotel is clean and tidy. For self-check-in, staff are available to assist. You can pick up skincare products and toothbrushes at the front desk on the 2nd floor. Guests can enjoy the hotel's hot spring for free. It's very convenient for shopping, with Takashimaya right next door and two convenience stores downstairs.
Transportation is incredibly convenient. Please note, it's right next to Matsuyama-shi Station (not JR Matsuyama Station). If you need to go to JR Matsuyama Station, there's a tram stop downstairs that also provides direct access to Okaido, the Matsuyama Castle Ropeway, Dogo Onsen, and more. From Iyo-Tetsu Matsuyama-shi Station, where the hotel is located, you can also directly reach Baishinji Temple, a popular spot for fans of 'Tokyo Love Story.' Additionally, there's a highway bus terminal nearby, offering more economical travel to places like Takamatsu, Tokushima, and Osaka compared to taking the train, just for your reference.
The buffet breakfast is indeed excellent; the five types of orange juice and the sea bream rice bowl alone make it worth it. Every afternoon until evening, welcome drinks and coffee are also available for self-service on the 2nd floor.
It's close to the station, convenience stores, and supermarkets.
The people working at the hotel were all friendly and fun.
The breakfast was delicious!
I'll come again!
I stayed here as part of my Tokyo Love Story pilgrimage. The facilities, hygiene, and environment were all absolutely perfect, truly impeccable. The only issue was that when I booked, it showed no breakfast included, but the reservation slip provided by the front desk indicated breakfast. I returned the breakfast voucher to the front desk and asked them to double-check, as 3000 yen isn't a small amount. The front desk said they would verify and call my room, but I never heard back, even until check-out. For a hotel of this caliber, I really think this is unacceptable, especially since this was the part I was most looking forward to in Matsuyama. However, despite this minor flaw, the rest of my experience was absolutely perfect.
Address:
191-1 Kitashinden, Nitta, Saijo City, Ehime Prefecture
Atmosphere/Facilities:
This roadside business hotel offers a bright and functional atmosphere. The hotel features a large artificial hot spring bath, open from 3:00 PM to 2:00 AM and 5:00 AM to 10:00 AM.
The hotel also offers a wide range of amenities, including a free breakfast buffet with over 30 items (Japanese and Western), free Wi-Fi, free WOWOW streaming, a coin laundry, vending machines, trouser press and iron rentals, a VOD room theater (fee required), dry cleaning (fee required), a self-service cafe, and an EV charging station.
The hotel is also very convenient, with a convenience store (Lawson) located within a one-minute walk and numerous restaurants nearby.
Highlights:
• A free large public bath is available, allowing you to relax after a long day of travel or business.
• The free breakfast buffet (over 30 items) includes local ingredients and regional dishes, helping you start your morning off right.
• Free parking (122 spaces, self-parking available). Easy access from Iyo-Saijo Station and the expressway interchange makes it convenient for sightseeing and business.
• Amenities that highlight attention to detail, including free WOWOW viewing, VOD, and a shampoo bar.
• Convenient location with convenience stores and restaurants nearby for easy dining and shopping.
Average Price:
Standard room rates are listed as approximately ¥9,566 to ¥16,336 per night (tax included).
Also, Yahoo! Travel lists breakfast-included plans starting at approximately ¥5,580 (after points discount).
Budget per person:
• Low-budget: ¥5,500-¥6,000 (breakfast included, campaigns, and points available)
• Average lodging budget: ¥9,500-¥16,300
Rating:
• The overall rating on TripAdvisor is an average 3.7/5 (based on 43 reviews), ranking it third in Saijo City.
• By category: Location 3.5, Rooms 3.7, Price 3.7, Cleanliness 4.0, Service 3.7, Comfort 4.0, etc.
• On Yahoo! Travel, the hotel receives high ratings: Facilities 4.29, Customer Service 4.41, Food 4.25, and Hot Springs 4.12.
• Reviews include comments such as ”The water quality in the large public bath is excellent,” ”The beds are firm and comfortable,” and ”The front desk staff are very friendly.”
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ササフミBreakfast is separate (there may be plans for busy periods). There are two options available in December 2025, each priced at 800 yen. Advance reservations are required. Breakfast is served on the 7th floor with a great view. There is a slight tram noise in the morning, but it's not too noticeable. For those who like to go back and forth between the hotel and the hotel frequently, you can keep your key until check-out, which is convenient.
The price is just right for those who prefer a small private room over a capsule hotel. The smoking room was cheaper, so I booked that. As a non-smoker, the smell bothered me a little when I first entered the room, but I got used to it after a while.
Since it's a business hotel, the bathroom is small, so if you want a large bath, there's a hot spring nearby, so it's fine. Personally, I preferred this over Dogo Onsen.
AAnonymous UserThe hotel is clean and tidy. For self-check-in, staff are available to assist. You can pick up skincare products and toothbrushes at the front desk on the 2nd floor. Guests can enjoy the hotel's hot spring for free. It's very convenient for shopping, with Takashimaya right next door and two convenience stores downstairs.
Transportation is incredibly convenient. Please note, it's right next to Matsuyama-shi Station (not JR Matsuyama Station). If you need to go to JR Matsuyama Station, there's a tram stop downstairs that also provides direct access to Okaido, the Matsuyama Castle Ropeway, Dogo Onsen, and more. From Iyo-Tetsu Matsuyama-shi Station, where the hotel is located, you can also directly reach Baishinji Temple, a popular spot for fans of 'Tokyo Love Story.' Additionally, there's a highway bus terminal nearby, offering more economical travel to places like Takamatsu, Tokushima, and Osaka compared to taking the train, just for your reference.
The buffet breakfast is indeed excellent; the five types of orange juice and the sea bream rice bowl alone make it worth it. Every afternoon until evening, welcome drinks and coffee are also available for self-service on the 2nd floor.
Mma-kuIt is located in the area ahead of the track of Dogo Onsen Station.
I don't recommend it very much because the road is narrow in the residential area to go by car.
Overall, the lighting is dim, but the price is reasonable, so there may be no way around.
I thought there was a plan to rent a bed in the room at the time of booking and stay.
AAnonymous UserI stayed here as part of my Tokyo Love Story pilgrimage. The facilities, hygiene, and environment were all absolutely perfect, truly impeccable. The only issue was that when I booked, it showed no breakfast included, but the reservation slip provided by the front desk indicated breakfast. I returned the breakfast voucher to the front desk and asked them to double-check, as 3000 yen isn't a small amount. The front desk said they would verify and call my room, but I never heard back, even until check-out. For a hotel of this caliber, I really think this is unacceptable, especially since this was the part I was most looking forward to in Matsuyama. However, despite this minor flaw, the rest of my experience was absolutely perfect.
AAnonymous UserThe hotel is not close to Dogo Onsen street and you will need to drive or get a taxi if you want to go there. There are no restaurants or shops nearby the hotel. There is a walk nearby the hotel you can take which offers nice scenery in the woods. The hotel looks a bit dated particularly the bedrooms and the corridors. I asked for a quiet room facing the mountain instead of one facing a busy road and had to pay an additional 2200 yen. The hotel has a number of onsens and I like the outdoor ones best. The buffet dinner and breakfast offer good selection and I particularly like the dinner which offered nice teppanyaki beef and sushi.
The hotel reception staff spoke very little English and the hotel did not reply to an email I sent them asking for transportation information to get to the hotel.
There are buses near the hotel which go to Matsuyama and Imabari but they run infrequently.
GGuest UserThe owner's wife and a female staff member gave us a very detailed explanation. The facilities were very clean. There was a designated bicycle parking shed, so we felt safe.
The hostel was nice, so we were able to relax and enjoy our stay.
GGuest UserConventient location; 10 minute walk to nearest bus station, and about 30 minutes max travel time to anywhere we wanted to go!
Room was clean and compact; but the double bed is quite squeezy if you're fitting two people inside.
Buffet breakfast is 1300¥ if you inquire the day before you intend to eat. It is 1500¥ if you buy it on the day itself.
Accidentally booked a smoking room; but the staff were kind enough to change it for us once they had a room.
GGuest UserThis graceful ryokan has been running a business for 150 years located in a sedated little town. Maybe it’s off season. I felt I was in the middle of nowhere worrying what to do with my time there. However Izumi San the host has been helping me above and beyond trying to make me feel welcome. She escorted me to and from the onsen each night punctually. She got all the information for me to rent a bicycle and get me the bus time table ready for me to travel to Hiroshima. Btw the bike ride was amazing and is a must do for islands hopping. Although we communicated mostly through Google translate and some of my broken Japanese. We have had some good laugh. Chaume did offer me couple of restful nights. To Izumi San, arigato gozaimasu. 💝
WWujuwushuziyouzizaiyoyo(๓´˘`๓)They treat Western guests with far more enthusiasm. When checking in alongside Western guests, the front desk staff only escorted them to their floor, completely ignoring Asian guests like me. It's 2026, and this kind of preferential treatment for Westerners is so out of touch and frankly, a bit embarrassing. On top of that, the duvet cover was torn. Is the hotel really struggling that much? 😓 I'm staying here for three nights purely because I can't be bothered to switch hotels. Matsuyama Castle is quite nice, though. As an established hotel in Matsuyama, I'd hope for a bit more class and professionalism. Also, the room is a bit cramped; it's difficult to open a 30-inch suitcase.
GGuest UserGood location. The hotel locates near Matsuyama City Tram Station where is also the terminal station of airport bus. Matsuyama port is just 20 minutes train ride away. One may walk up to the Matsuyama Castle from the hotel within 40 minutes. The castle tram station and the Okaido shopping area are also within walking distance.
Staff were friendly with satisfactory services and amenities.
However it was always crowded at breakfast time.
Be reminded it's Matsuyama City Station but not the JR Matsuyama Station (JR).
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