A very mixed bag! On the one hand everything is new and clean and the location is absolutely amazing. Staff are welcoming and friendly. That’s the good bits.
The bad part is nothing was really explained to me about the facilities there- for example the wristbands and how they’re used to purchase things. They’re loaded with “credit” which I mistakenly thought was credit to purchase tea and coffee but you do have to pay for them. The machine didn’t work and I was charged for about five drinks I never had but I was in a rush checking out so had to leave it. I also wasn’t told about how to get to the hot tub on the roof so sadly I never got to use that.
The bedding was stained when I got there, weirdly the staff member told me they weren’t “allowed” to change the sheets so I was given some clean sheets and had to battle changing the bed in a tiny space- not ideal. The one hairdryer in the bathrooms also didn’t work fully so that’s why the services rating is low.
Hotels in Laugardalur,Reykjavik100% of visitors choose this area
AAnonymous User2025.09.09
The room and bed are both tiny, almost like a narrow daybed as some have pointed out. On the plus side, the bed itself was quite comfortable. Cleanliness was mediocre; I even found hairs on the bed. The bathroom sink is poorly designed; you can barely wash your hands, let alone your face, as your head gets stuck against the glass shelf above it. Considering the prices in Iceland, it's relatively cheap, and it's okay for just one night if you're on a budget. There's a bus stop conveniently located right outside, and the airport shuttle drops you off directly at the entrance.
Hotels in Laugardalur,Reykjavik100% of visitors choose this area
MM549656****2025.12.27
This hotel was the most satisfying I stayed at in Iceland. The overall cleanliness was up to standard, and it even had a bathtub. The staff were enthusiastic, and the breakfast was rich and varied. The biggest advantage is that Bus Stop 12 is right outside the door. If you're in Iceland and not doing a multi-day tour, but rather booking different day tours daily, Bus Stop 12 is a station all buses can reach, which is incredibly convenient! Highly recommended.
Hotels in Laugardalur,Reykjavik100% of visitors choose this area
KKaren Yap12012025.11.28
All good. Service level excellent. Perhaps just need to have more amenities like vanity kit, essential items like bathroom slippers in the room rather than we request for it at the front desk. Otherwise all good.
Hotel Muli provides a clean, modern, and welcoming stay that stands out for its exceptional service and quality amenities. Based on a two-night stay, this hotel is a superb option for travelers prioritizing comfort and value slightly outside the immediate city center.
Highlights & Service
The staff's attention to detail was a defining feature. Following an advance notification, the hotel upgraded our room and decorated it with ”Happy Birthday” balloons and a complimentary bottle of non-alcoholic fizz—an incredibly generous and much-appreciated gesture that demonstrated top-tier customer care.
Comfort and Amenities
The rooms are consistently clean and modern. A practical benefit is the availability of free tea, coffee, and hot chocolate in the reception area, which is perfect for warming up after a day of exploring Iceland.
Food Experience
The breakfast is superb. It offers high-quality ingredients, great variety, and is clearly set up to cater to all dietary needs, complemented by genuinely great coffee.
Location and Verdict
The location is ideal—it’s friendly staff are helpful, and it’s not too far to walk to the main town area, balancing accessibility with a slightly quieter setting. We would definitely choose to stay here again. Even saw whales in the bay, amazing!
friendly staff,the sauna and hot tub were clean and nice。。。。our room was perfect, but if you are picky with drinking water, bring your own to the room。the water from the tab is drinkable, but has a lot of sulfur in it and smells this way。
the breakfast was very good, different coffee, waffles, bread, porridge,fruits,。。。。
Conveniently located at the entrance to Reykjavik.
Second-floor room with no elevator.
The room was spacious and had a bathtub, making this the only place we stayed after seven nights in Iceland.
Even luxury hotels didn't have bathtubs.
My husband was delighted with his first bath after driving about 2,000 kilometers.
The bathroom and washroom had poor drainage, so water overflowed from somewhere and flooded the entire place.
The room wasn't particularly clean, but
it's a good option as a hotel to stay before entering (or leaving) Reykjavik.
There are restaurants nearby, like KFC and Sabue.
There was no hair dryer in the room, but I think you could borrow one from the front desk if you needed one.
We realized this in the morning and had to go down to the front desk to borrow one.
Breakfast was minimal.
No hot meals.
Also, the serving area was small and crowded.
Nothing particularly noteworthy, but overall it was an average hotel.
By average, I don't mean badly; it wasn't the best, but it was passable.
I hope this review is helpful.
I traveled to Iceland and chose this hotel for a total of three nights. This is the first night(8.6),Everything else in the hotel is very good. The only terrible thing is that for the room on my left, I can clearly hear their phone calls. For the room on my right, I can clearly hear them coughing and talking, which is very clear in the middle of the night. I doubt whether every room can hear the sound like this, so I will consider whether it is useful to propose to change the room.
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164 reviews
8.6/10
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AAnonymous UserThe room and bed are both tiny, almost like a narrow daybed as some have pointed out. On the plus side, the bed itself was quite comfortable. Cleanliness was mediocre; I even found hairs on the bed. The bathroom sink is poorly designed; you can barely wash your hands, let alone your face, as your head gets stuck against the glass shelf above it. Considering the prices in Iceland, it's relatively cheap, and it's okay for just one night if you're on a budget. There's a bus stop conveniently located right outside, and the airport shuttle drops you off directly at the entrance.
GGuest UserKEX Hostel in Reykjavík is a great place to stay, especially for budget travelers and friends exploring the city together. The location is excellent, right in the city center and close to the seaside, making it easy to walk to major attractions, restaurants, and shops. The hostel has a unique, social atmosphere with a lively common area and bar, which is perfect for meeting other travelers. Rooms and facilities are generally clean and functional, though they can feel a bit basic and sometimes noisy due to the hostel’s popular and central setting. A special highlight of your stay is being able to see the northern lights from outside the hostel, which is a memorable experience and shows how good the location is near the waterfront. Overall, KEX offers good value, a fun vibe, and a prime location for enjoying Reykjavík.
GGuest UserI visited in the summer, but I noticed a very large set of radiators on the wall that weren't turned on, suggesting it would be warm enough in winter. The hotel is very clean, and the decor is really nice. Having traveled to several European countries, I found the hotel's price to be very reasonable, and the room quality was excellent.
MMark A VHotel Muli provides a clean, modern, and welcoming stay that stands out for its exceptional service and quality amenities. Based on a two-night stay, this hotel is a superb option for travelers prioritizing comfort and value slightly outside the immediate city center.
Highlights & Service
The staff's attention to detail was a defining feature. Following an advance notification, the hotel upgraded our room and decorated it with ”Happy Birthday” balloons and a complimentary bottle of non-alcoholic fizz—an incredibly generous and much-appreciated gesture that demonstrated top-tier customer care.
Comfort and Amenities
The rooms are consistently clean and modern. A practical benefit is the availability of free tea, coffee, and hot chocolate in the reception area, which is perfect for warming up after a day of exploring Iceland.
Food Experience
The breakfast is superb. It offers high-quality ingredients, great variety, and is clearly set up to cater to all dietary needs, complemented by genuinely great coffee.
Location and Verdict
The location is ideal—it’s friendly staff are helpful, and it’s not too far to walk to the main town area, balancing accessibility with a slightly quieter setting. We would definitely choose to stay here again. Even saw whales in the bay, amazing!
MM445711****I traveled to Iceland and chose this hotel for a total of three nights. This is the first night(8.6),Everything else in the hotel is very good. The only terrible thing is that for the room on my left, I can clearly hear their phone calls. For the room on my right, I can clearly hear them coughing and talking, which is very clear in the middle of the night. I doubt whether every room can hear the sound like this, so I will consider whether it is useful to propose to change the room.
ZZaynetzyTo my surprise, the time to access the locker is only from 9am onwards!!! (only when the staff is at the reception).
My plan was to put my luggage into the locker and I have to catch a morning bus at 7am the next day!! Next time please design the lockers in a way such that it is accessible 24/7 😅😅
Anyways, I still figured out a way - which is to walk to the bus terminal to leave my luggage at the lockers. Attaching a photo of the daylight at 12am 😊
HhalfdotzThe hotel is very cosy and the staff are very attentive to our needs. We have stayed there for honeymoon and they gave us complimentary upgrades of room with free wine and chocolate which is pleasant surprise too. The hotel is also central located. There is also free access to gym, sauna and outdoor hotspring too.
Greatly recommended
MManyoufuguangThe room facilities are very comprehensive; you can make breakfast and simple meals. They provide complimentary milk, juice, and cereal, as well as salt, pepper, and oil.
I stayed for about a week, and milk and juice were restocked occasionally, but I couldn't figure out the pattern. Sometimes, even after I finished them, they weren't refilled.
The room is on the top floor, and some areas have low ceilings. You need to be careful, especially when showering, as you might hit your head.
The location is very convenient. You can walk to the cathedral, bus stop 6, Piggly Wiggly supermarket, and various restaurants.
Regarding service, one of the front desk staff, a shorter male with dark hair, provided mediocre service. However, the taller male with light hair was excellent and even offered to help with my luggage.
GGuest UserA very mixed bag! On the one hand everything is new and clean and the location is absolutely amazing. Staff are welcoming and friendly. That’s the good bits.
The bad part is nothing was really explained to me about the facilities there- for example the wristbands and how they’re used to purchase things. They’re loaded with “credit” which I mistakenly thought was credit to purchase tea and coffee but you do have to pay for them. The machine didn’t work and I was charged for about five drinks I never had but I was in a rush checking out so had to leave it. I also wasn’t told about how to get to the hot tub on the roof so sadly I never got to use that.
The bedding was stained when I got there, weirdly the staff member told me they weren’t “allowed” to change the sheets so I was given some clean sheets and had to battle changing the bed in a tiny space- not ideal. The one hairdryer in the bathrooms also didn’t work fully so that’s why the services rating is low.
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