Posted on Jan 29, 2026
Guest User
The pension is easy to find, and staff are very helpful. Beds are comfortable; coffee and tea are available; everything is clean.
The only difficulty might be is there is only one bathroom for all the guests. We were here in low season, so didn't have much difficulty, but I can imagine problems in the high season.
The pension is in the old part of San Sebastian, so visiting the most picturesque parts is easy, as is visiting nearby villages.
Local food is excellent.
I highly recommend this pension; excellent value for your money. It's the best base for exploring this part of the Basque Country.
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Price per night fromCAD 153
Posted on May 6, 2026
Guest User
The lady at the front desk was very friendly and enthusiastic when we checked in, asking if we needed a map and briefly explaining the surrounding routes.
The water pressure in the bathroom was a bit low, and switching between the showerhead settings required some guesswork.
Breakfast had a decent variety of choices.
It's only about a ten-minute walk from the Guggenheim Museum and the airport bus stop. It would have been better if they had provided information about the airport bus service being suspended on May 1st, as we checked out on Labor Day and waited at the bus stop for over half an hour for nothing.
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Price per night fromCAD 151
Posted on Aug 19, 2026|Double Room
Guest UserExceeded my expectations, it's much better than what the reviews suggested.
The location is excellent, right next to the Shell Beach, although the hotel doesn't offer a view of it.
The shower in the bathroom has strong water pressure. The room has large windows, and while there might be some noise issues as others mentioned, earplugs can easily solve that. The room itself is also quite spacious. Breakfast was good too.
When booking, I requested two single beds, and the hotel paid attention to my preference, unlike other places that often get the bed type wrong. This was a pleasant surprise.
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Price per night fromCAD 162
Posted on Jun 6, 2026
Guest UserIt was a pleasant stay, parking is free and easy scross the road which is a bonus.
Although this place is attached to another hotel which is much more impressive, it makes you jealous you are not there!
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Price per night fromCAD 184
Posted on Mar 4, 2026
Guest User
Stay: 2 nights in February 2026
Review:
1. Very cold room and bathroom. The room and especially the bathroom were extremely cold. When the air conditioner is turned on for heating, it blows directly onto the heads of people sleeping in the bed, making it uncomfortable and difficult to breathe.
2. Very noisy. The room faces a busy street. People were talking and making noise outside throughout the night. The sound insulation is very poor.
3. Extremely small room. The room is clearly designed for one person (this is even indicated on the hotel’s floor plan), but we were accommodated there as two guests. There is almost no space to place luggage or personal belongings. The bathroom also has no shelves at all.
4. Uncomfortable toilet placement. The toilet is positioned in such a way that it can only be used diagonally, which I consider completely unacceptable.
5. Missing desk shown in photos. The room photos showed a writing desk, but it was not actually present. We had to spend time requesting and arranging for a desk to be brought to the room, as it was necessary for work.
6. Parking information is misleading. The hotel description states that parking is available, but in reality it is about a 15-minute walk away. This is very inconvenient when traveling with luggage. We only discovered this upon arrival. This information was not communicated in advance. There is also nowhere near the hotel to stop even for 5 minutes to unload luggage. Additionally, there is no reception desk at the hotel, so it is difficult to quickly ask for assistance.
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Price per night fromCAD 99
Posted on Jul 15, 2026
Guest User
The hotel has many great things, amazing location, very aesthetic, clean and helpful staff. I also found the cafe downstairs to be great! The only thing is the acoustics. I could not sleep either night I stayed there, I could hear the people from the other rooms talking on the phone as if they were in my same room. Could hear absolutely everything, and both nights my neighbours kept me up until 2+ am. I did communicate this to the hotel staff and they were very kind and helpful and helped me ask gently to my neighbours to be quiet. I would give this hotel a 3/5 only because of the acoustic problem, everything else was great.
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Price per night fromCAD 177
Posted on Jun 4, 2025|Superior Room
Guest UserIf you’re looking for a peaceful place to stay away from the hustle and bustle, this location might just suit you — provided you’re comfortable with being quite far from anything of note. That said, it’s not entirely cut off; there’s a bus stop directly outside with services running roughly every 15 and 30 minutes, which does make getting around manageable.
The setting is quiet and relaxing, with a pleasant bar on-site and a decent selection of tapas, which added a nice touch to the evenings. However, there were a few drawbacks during our stay. The television in the room didn’t work at all — unsure if it was just the batteries in the remote or a more serious issue, but we couldn’t get any power to it, which was a shame.
Breakfast was tidy and kept us going, but it did become repetitive after a couple of days. The pastries in particular were a bit disappointing — rather dry and not the freshest.
Overall, it’s a good spot if you value tranquillity and can cope with a bit of isolation. With reliable transport links it offers a relaxing base, albeit with room for improvement in a few areas. There is a confidence shop and a bar that does food about 10 mins walk away and playground for children mostly in neighbourhood of homes though.
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Price per night fromCAD 165
Posted on May 11, 2026
Suneesh MenonI stayed at Hotel Zinema7 for 4 nights. The hotel has a modern design, comfortable rooms, and a pleasant atmosphere overall. However, there were a few disappointing aspects to the stay.
The location is not very central, which means you need to rely on buses or taxis more often than expected to reach the Old Town and main tourist areas.
The biggest frustration was that the telephone in the room was not working throughout the stay, despite reporting the issue. Unfortunately, it was never fixed, which made communication with reception inconvenient.
Another disappointing point was the complimentary water policy. Water was provided only on the first day, even during a 4-day stay, which felt unnecessarily stingy for a hotel of this category.
Overall, the hotel has good design and comfortable facilities, but the service experience and attention to guest convenience could definitely be improved.
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Price per night fromCAD 214
Posted on Jan 25, 2025
baraoGuild
**”BAD: Beware of the 'Upgrade'”**
Our priority when booking was the room size and budget, so we reserved a 32m² City View room.
At check-in, the hotel staff offered us an ”upgrade.” He said that for an additional €25 per day, we could ”upgrade,” so we agreed.
However, while the room did have a Sea View, the size was downgraded to just 21m². I told them that paying €25 to have a smaller room was a downgrade, but they insisted that the view had been upgraded.
I asked to be moved back to the room we originally booked, but the staff ignored my request for an entire day.
Let me ask you this: if you went to see a new landscape, and the view changed, how would you describe it? You wouldn’t say the landscape itself was ”upgraded,” would you? You’d say the view was different or better.
The following day, I finally got a response from the staff. They told me I’d need to pay an additional €70 per day if I wanted a 32m² Sea View room.
While the hotel facilities and scenery are excellent, the staff are focused entirely on business and seem to aim to squeeze every extra euro from their guests.
In the end, we ended up paying the €25.
**Beware of the 'Upgrade.'”**
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Price per night fromCAD 494
Posted on Jan 13, 2026
6692****
The hotel is in a good location and is a 100-year-old building. The room was very comfortable and the service was first class. The breakfast was exceptionally rich. The front desk of the hotel can also help book a Michelin restaurant. The price is very good.
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Price per night fromCAD 1,425