MSIG Trip Interruption Cover

Trip.com and MSIG have cooperated to provide comprehensive protection against trip interruption. If your trip is shortened or changed due to unforeseen circumstances, we will compensate for unused travel fees or additional transportation and accommodation expenses.

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International Travel Insurance (Return Trip)

Adventurous activitiesNo deductible

Summary of Benefits

Maximum Benefit (Singapore Dollars)

Shortening the trip and travel disruption

10,000

Overseas medical expenses

350,000
Adult below 70 years
350,000
Adult 70 years & above
75,000
Child
150,000

Medical expenses in Singapore

10,000
Adult below 70 years
10,000
Adult 70 years & above
10,000
Child
10,000

Physiotherapy, chiropractic and traditional Chinese medicine expenses

100 per accident
Max. 600

Overseas hospitalisation daily benefit

200 per day
Max. 30,000

Medical & travel assistance services

Covered

Emergency medical evacuation and repatriation

Covered
Emergency medical evacuation
Covered
Sending you home after a medical emergency evacuation
Covered
Sending home your mortal remains
Covered

Letter of Guarantee (LOG) for overseas hospital admission

Covered

Compassionate and hospital visit

9,000

Child guard

9,000

Insolvency of licensed travel operator

2,000

Travel cancellation

10,000

Delayed departure

200 for every 8 hrs
Max. 1,000

Accidental death and permanent total disability

40,000
Adult below 70 years
40,000
Adult 70 years & above
20,000
Child
20,000

Automatic extension of cover

Covered

Delayed baggage

200 for every 8 hrs
Max. 1,000

Baggage

5,000
Per article, pair or set of items
500
One unit laptop computer and one mobile device
1,000
All photographic equipment
1,000
All golf equipment
1,000

Loss of travel documents and personal money

3,000
Personal money
300

Personal liability

1,000,000

Adventurous activities cover

Covered

Terrorism cover

Covered

Overseas medical expenses due to COVID-19

150,000

Emergency medical evacuation and repatriation due to COVID-19

Covered
FromS$ 28.00
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What is MSIG Trip Interruption Cover?

  • MSIG International Travel Insurance

    Shortening the trip

    We will pay the following for shortening the trip:
    a) the unused travel fare, accommodation charges and deposits the insured person has paid or payments for the original scheduled journey which the insured person legally has to pay and which cannot be recovered from any other source; and/or
    b) the reasonable additional travel expenses which need to be paid for the insured person

    if the journey is unexpectedly and unavoidably cut short or abandoned after it begins, whilst overseas, resulting in the insured person having to make a direct trip home due to any of the applicable covered reasons which take place during the journey.

    Travel disruption

    We will pay for the reasonable additional travel expenses incurred by the insured person to make changes to continue with the original scheduled journey, if their trip is unexpectedly and unavoidably disrupted after it begins, whilst overseas, due to any of the applicable covered reasons.
    Covered reasons Shortening the trip Travel disruption
    1. Death, serious injury or serious illness of the insured person or their family member or travel companion. We must receive written confirmation of the nature of the serious injury or serious illness from a doctor. Covered Covered
    2. The insured person or their travel companion being called as a witness in a court of law in Singapore. Covered Not covered
    3. The insured person’s home or place of business in Singapore becoming uninhabitable or being seriously damaged following a fire or flood which means the insured person has to return to Singapore. Covered Not covered
    4. An unexpected strike, industrial action, riot, civil commotion at the planned overseas destination, which prevents the insured person from continuing the scheduled journey. Covered Covered
    5. Natural disasters which happen at the planned overseas destination which prevent the insured person from continuing the scheduled journey. Covered Covered
    6. Closing of airport or airspace that prevents the insured person from continuing with the scheduled journey. Covered Covered
    7. Hijacking of the aircraft in which the insured person is on board as a passenger. Covered Not covered
    8. The insured person is denied boarding of the public transport by the local authority or transport provider due to infectious disease symptoms Covered Covered
    9. Fire at the accommodation booked by the insured person and the accommodation provider is unable to provide the stay. Not covered Covered

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Frequently asked questions

  • What is MSIG travel insurance?

    MSIG's International Travel Insurance (for Singapore residents only) is a comprehensive travel insurance underwritten by MSIG Insurance (Singapore) Pte. Ltd. It provides cover for COVID-19, overseas medical expenses, personal accident, overseas hospital daily benefit, emergency medical evacuation and repatriation, 24x7 Medical and Travel Assistance Hotline, travel inconvenience-related cover such as the loss of baggage and personal items, travel delays, cancellation, adventurous activities and more.
  • If I need emergency assistance while traveling abroad, who should I contact?

    In the case of an emergency, you need to contact the insurance company as soon as possible.
    MSIG International Travel Insurance: Please contact the 24-hour MSIG Assist Hotline at +65 6323 8288.
  • If I'm not traveling to or from Singapore, or I'm only transferring in Singapore, can I take out insurance?

    MSIG International Travel Insurance: The insurance provides cover for trips originating from Singapore.
  • How many days of travel will I be covered for?

    MSIG International Travel Insurance: For a one-way trip, coverage will cease after you have cleared immigration at the destination country or upon the expiry of your travel insurance, whichever is earlier. For an individual return trip, the maximum trip duration is 45 days.
  • What are the age requirements for the policyholder?

    MSIG International Travel Insurance: The policyholder (also the "applicant") must be at least 18 years old on the policy application date.
  • What are the age requirements for insured people?

    MSIG International Travel Insurance: Insured persons must be at least 1 month old at the start of the insurance period. Insured children under the age of 12 years must be accompanied by a parent or adult guardian during the travel period.
  • Can I take out insurance on behalf of someone else?

    MSIG International Travel Insurance: You can buy the International Travel Insurance (for Singapore residents only) for yourself, and for your relatives and friends, up to a maximum of 9 insured persons (including you) in the same application. The insured persons must travel as a group together on the same trip.
  • When will my insurance coverage begin?

    MSIG International Travel Insurance: Policy is effective as soon as travel insurance is issued. Insurance coverage will commence based on the insurance period shown on your Certificate of Insurance.
  • How are claims settled?

    If you want to make a claim, you need to contact the insurance company directly.
    MSIG International Travel Insurance: If you wish to file a claim, you have to do so within 30 days of the scheduled trip end date. You can submit your claim online together with all the supporting documents such as medical bills, medical report, and police report.