Baggage Delay Cover

What if your baggage is delayed? Choose our travel insurance and enjoy delay benefits for a worry-free trip!

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International Travel Insurance (One-Way Trip)

Easy claims processFree cancellation

Summary of Benefits

Maximum Benefit (Singapore Dollars)

Baggage Delay

200 per every 6 hours, up to 800

Overseas Medical Expenses

250,000
For Insured Person(s) between 18 to 70 years old, both inclusive
250,000
For Insured Person(s) below 18 or above 70 years old
125,000
Sub-limit for Traditional Chinese Medicine
500

Continuation of Medical Treatment After Return To Singapore

10,000
Sub-limit for Traditional Chinese Medicine
250

Chubb Assistance - Emergency Medical Evacuation

Included

Chubb Assistance - Repatriation of Mortal Remains

Included

Personal Liability

500,000

Journey Cancellation or Postponement

5,000

Journey Curtailment

5,000

Travel Delay

200 per every 6 hours, up to 800

Accidental Death and Permanent Disablement

50,000
For Insured Person(s) between 18 to 70 years old, both inclusive
50,000
For Insured Person(s) below 18 or above 70 years old
25,000

Loss of Advance Deposit due to Insolvency of Travel Agent

1,000

Loss or Damage of Personal Property and Baggage

3,000
Sub-limit for each item, pair or set of articles
500
Sub-limit for all cameras and camcorders
500
Sub-limit and cover for only one (1) Portable Computer
500
Sub-limit for Money and Travel Documents
350

24-Hour Worldwide Medical Emergency Assistance Hotline

Included

24-Hour Travel Advice Hotline

Included

Automatic Extension of Cover

Included
FromS$ 22.50
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International Travel Insurance (Single Return Trip)

24-hour worldwide assistanceFree cancellation

Summary of Benefits

Maximum Benefit (Singapore Dollars)

Baggage Delay

200 per every 6 hours, up to 800

Overseas Medical Expenses

250,000
For Insured Person(s) between 18 to 70 years old, both inclusive
250,000
For Insured Person(s) below 18 or above 70 years old
125,000
Sub-limit for Traditional Chinese Medicine
500

Continuation of Medical Treatment After Return To Singapore

10,000
Sub-limit for Traditional Chinese Medicine
250

Chubb Assistance - Emergency Medical Evacuation

Included

Chubb Assistance - Repatriation of Mortal Remains

Included

Personal Liability

500,000

Journey Cancellation or Postponement and Journey Curtailment

5,000

Journey Curtailment

5,000

Travel Delay

200 per every 6 hours, up to 800

Accidental Death and Permanent Disablement

50,000
For Insured Person(s) between 18 to 70 years old, both inclusive
50,000
For Insured Person(s) below 18 or above 70 years old
25,000

Loss of Advance Deposit due to Insolvency of Travel Agent

1,000

Loss or Damage of Personal Property and Baggage

3,000
Sub-limit for each item, pair or set of articles
500
Sub-limit for all cameras and camcorders
500
Sub-limit and cover for only one (1) Portable Computer
500
Sub-limit for Money and Travel Documents
350

24-Hour Worldwide Medical Emergency Assistance Hotline

Included

24-Hour Travel Advice Hotline

Included

Automatic Extension of Cover

Included
FromS$ 22.50
Buy now

International Travel Insurance (Return Trip)

Adventurous activitiesNo deductible

Summary of Benefits

Maximum Benefit (Singapore Dollars)

Delayed baggage

200 for every 8 hrs
Max. 1,000

Overseas medical expenses

350,000
Adult below 70 years
350,000
Adult 70 years & above
75,000
Child
150,000

Medical expenses in Singapore

10,000
Adult below 70 years
10,000
Adult 70 years & above
10,000
Child
10,000

Physiotherapy, chiropractic and traditional Chinese medicine expenses

100 per accident
Max. 600

Overseas hospitalisation daily benefit

200 per day
Max. 30,000

Medical & travel assistance services

Covered

Emergency medical evacuation and repatriation

Covered
Emergency medical evacuation
Covered
Sending you home after a medical emergency evacuation
Covered
Sending home your mortal remains
Covered

Letter of Guarantee (LOG) for overseas hospital admission

Covered

Compassionate and hospital visit

9,000

Child guard

9,000

Insolvency of licensed travel operator

2,000

Travel cancellation

10,000

Delayed departure

200 for every 8 hrs
Max. 1,000

Shortening the trip and travel disruption

10,000

Automatic extension of cover

Covered

Accidental death and permanent total disability

40,000
Adult below 70 years
40,000
Adult 70 years & above
20,000
Child
20,000

Baggage

5,000
Per article, pair or set of items
500
One unit laptop computer and one mobile device
1,000
All photographic equipment
1,000
All golf equipment
1,000

Loss of travel documents and personal money

3,000
Personal money
300

Personal liability

1,000,000

Adventurous activities cover

Covered

Terrorism cover

Covered

Overseas medical expenses due to COVID-19

150,000

Emergency medical evacuation and repatriation due to COVID-19

Covered
FromS$ 28.00
Buy now

International Travel Insurance (One-Way Trip)

Terrorism coverNo deductible

Summary of Benefits

Maximum Benefit (Singapore Dollars)

Delayed baggage

200 for every 8 hrs
Max. 1,000

Overseas medical expenses

350,000
Adult below 70 years
350,000
Adult 70 years & above
75,000
Child
150,000

Overseas hospitalisation daily benefit

200 per day
Max. 30,000

Medical & travel assistance services

Covered

Emergency medical evacuation and repatriation

Covered
Emergency medical evacuation
Covered
Sending you home after a medical emergency evacuation
Covered
Sending home your mortal remains
Covered

Letter of Guarantee (LOG) for overseas hospital admission

Covered

Compassionate and hospital visit

9,000

Child guard

9,000

Insolvency of licensed travel operator

2,000

Travel cancellation

10,000

Delayed departure

200 for every 8 hrs
Max. 1,000

Accidental death and permanent total disability

40,000
Adult below 70 years
40,000
Adult 70 years & above
20,000
Child
20,000

Baggage

5,000
Per article, pair or set of items
500
One unit laptop computer and one mobile device
1,000
All photographic equipment
1,000
All golf equipment
1,000

Loss of travel documents and personal money

3,000
Personal money
300

Personal liability

1,000,000

Terrorism cover

Covered
FromS$ 35.00
Buy now

What is baggage delay cover?

  • MSIG International Travel Insurance

    If the insured person’s checked-in baggage is temporarily lost during the journey or misdirected by the carrier and not given back to the insured person within eight hours after their arrival at the baggage pick-up point of the scheduled overseas destination, we will pay for every full eight hours in a row of delay.

    To avoid any doubt, we will pay only pay one baggage delay claim for baggage checked-in under one insured person regardless of:
    1. the number of pieces of baggage delayed for one insured person; or
    2. the number of insured persons affected from sharing one piece of delayed baggage.

    We will deduct any benefit payable under section 16 from the amount we will pay under section Baggage if the baggage later proves to be permanently lost.

  • Chubb International Travel Insurance

    What Is Covered

    If, during the Period of Insurance, while You are on a Journey, any of Your checked-in baggage is delayed by a Public Conveyance operator and is not delivered to You within six (6) hours of Your arrival at the scheduled destination Overseas or upon returning to Singapore.

    Additional Conditions
    (a) We will only pay for delay of Your checked-in baggage that is tagged under Your name by the airline or service provider.
    (b) The delay must be verified in writing by the operator(s) of the Public Conveyance or their handling agent(s) as well as the number of hours delayed and the reason for the delay.


    What We Will Pay

    We will pay You the relevant Benefit for every full six (6) consecutive hours of delay at the destination Overseas up to the maximum sum insured specified in the Benefit Schedule, subject to the terms and conditions of this Policy.

    In the event the checked-in luggage is delayed upon returning to Singapore for a minimum of six (6) consecutive hours, We will pay You a maximum of two hundred dollars ($200) for the baggage delay.

    If the baggage is later proved to be permanently lost, We shall review the claim under Section - Loss Or Damage Of Personal Property, Baggage And Money and recover the paid amount under Section – Baggage Delay.

Why choose Trip.com?

We provide comprehensive protection at an affordable price. Over 1.9+ million customers have been protected in the past two years.
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Our Partners

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Frequently asked questions

  • What is travel insurance?

    MSIG's International Travel Insurance (for Singapore residents only) is a comprehensive travel insurance underwritten by MSIG Insurance (Singapore) Pte. Ltd. It provides cover for COVID-19, overseas medical expenses, personal accident, overseas hospital daily benefit, emergency medical evacuation and repatriation, 24x7 Medical and Travel Assistance Hotline, travel inconvenience-related cover such as the loss of baggage and personal items, travel delays, cancellation, adventurous activities and more.
    Chubb's International Travel Insurance is underwritten by Chubb Insurance Singapore Limited (Chubb). It provides you with comprehensive coverage options including protection against trip delays or cancellations, medical expenses, personal accidents, and emergency assistance.

  • If I need emergency assistance while traveling abroad, who should I contact?

    In the case of an emergency, you need to contact the insurance company as soon as possible.
    MSIG International Travel Insurance: Please contact the 24-hour MSIG Assist Hotline at +65 6323 8288.
    Chubb International Travel Insurance: Please contact Chubb's 24-hour overseas emergency assistance hotline at +65 6836 2922.

  • If I'm not traveling to or from Singapore, or I'm only transferring in Singapore, can I take out insurance?

    MSIG International Travel Insurance: The insurance provides cover for trips originating from Singapore.
    Chubb International Travel Insurance: The insurance provides cover for trips originating from Singapore.

  • How many days of travel will I be covered for?

    MSIG International Travel Insurance: For a one-way trip, coverage will cease after you have cleared immigration at the destination country or upon the expiry of your travel insurance, whichever is earlier. For an individual return trip, the maximum trip duration is 45 days.
    Chubb International Travel Insurance: You will be covered for the period as stated in the Certificate of Insurance issued to you. For a one-way trip, the coverage period is up to 3 days per trip. For a return trip, the coverage period is up to 90 days per trip.

  • What are the age requirements for the policyholder?

    MSIG International Travel Insurance: The policyholder (also the "applicant") must be at least 18 years old on the policy application date.
    Chubb International Travel Insurance: Travel Insurance by Chubb: The policyholder (the person named as the policyholder in the Certificate of Insurance) must be between 18 and 75 years old on the date that the insurance is purchased.

  • What are the age requirements for insured people?

    MSIG International Travel Insurance: Insured persons must be at least 1 month old at the start of the insurance period. Insured children under the age of 12 years must be accompanied by a parent or adult guardian during the travel period.
    Chubb International Travel Insurance: The insured persons (persons identified as insured persons in the Certificate of Insurance) must be between 2 and 75 years old on the date that the insurance is purchased.

  • Can I take out insurance on behalf of someone else?

    MSIG International Travel Insurance: You can buy the International Travel Insurance (for Singapore residents only) for yourself, and for your relatives and friends, up to a maximum of 9 insured persons (including you) in the same application. The insured persons must travel as a group together on the same trip.
    Chubb International Travel Insurance: You can buy the International Travel Insurance for yourself, and for your relatives and friends, up to a maximum of 9 insured persons (including you) in the same application. The insured persons must travel as a group together on the same trip.

  • When will my insurance coverage begin?

    MSIG International Travel Insurance: Policy is effective as soon as travel insurance is issued. Insurance coverage will commence based on the insurance period shown on your Certificate of Insurance.
    Chubb International Travel Insurance: Your insurance cover will commence from the time you leave your place of residence in Singapore to go directly to the departure point, or three hours before the scheduled departure time of the carrier in which you have arranged to travel, whichever is later. The dates you are covered can be found in your Certificate of Insurance.

  • How are claims settled?

    If you want to make a claim, you need to contact the insurance company directly.
    MSIG International Travel Insurance: If you wish to file a claim, you have to do so within 30 days of the scheduled trip end date. You can submit your claim online together with all the supporting documents such as medical bills, medical report, and police report.
    Chubb International Travel Insurance: You can submit a claim online at Chubb website, within 30 days from the incident. For claim enquiries, contact Chubb at TravelClaims.SG@chubb.com or call +65 6299 0988 (Mondays to Fridays, 9.00am to 5.00pm, excluding Public Holidays).
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