A very satisfying hotel. I brought my children to Wuhan on May 1st. I chose this Hilton Garden Inn after a long time, and it didn't disappoint me.
Facilities: The hotel is quite new, and the hardware facilities are excellent.
Hygiene: The hygiene is also good, and the cleaning lady is very responsible.
Environment: The internal environment of the hotel is good. There is an elevated road outside, but the sound insulation is great, and you can't hear it at all after closing the window.
Service: The most important thing is the service, which is very, very good. There is an area in the lobby dedicated to children, with building blocks and paintings, and the children are very happy. Before checking in, I called to inquire about the check-in requirements. Because I booked a parent-child room, I took the initiative to arrange a Peppa Pig theme for us, and the children liked it very much. Our 4 families checked in together and played cards on the table in the lobby at night. The staff was very enthusiastic and provided baked desserts to help us take care of the children. During our stay, our requests such as heating food and needing a thermometer were all met. The breakfast was also very good, the hot dry noodles were very authentic, and there were even crayfish balls. The most touching thing was that the staff saw that we had many children, and they turned on the big screen to play cartoons, which made the children very happy. I really want to give a big thumbs up to the hotel!
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