The level of service has drastically reduced over last few years. Staff numbers particularly low! Reception not manned all day, just 'busy' times, staff multi tasking. The staff were however, always pleasant. Breakfast was plentiful and excellent value. Room facilities adequate and functional. Personally I found the bed and pillows ok for me, I slept well. I have my windows open and was not bothered by noise if other guests or traffic my room at front of hotel. I'm confused as to the practical use of mirror hung over dressing table area, when sitting down you cannot see into it! No point in it!lower would be good to do make up! Staying 3 nights, I wasn't overly concerned about lack of daily housekeeping unless you ask. It would have been nice to have more towels from the outset, then we really don't need to bother you at all. Cleanliness, shower door bottom runner, absolutely filthy. I checked with a friend in next room and that was the same. No need for this lack of attention to cleaning, I ran a wash cloth along it and it came off, so no idea why they cannot clean this regularly.