238s_nker
March 18, 2024
Good wellness and spa area We have been coming to the hotel for many years. From year to year our stays are getting more and more spoiled. In March, as a regular guest, we were put in an old room and no room requests were met. Booked two months in advance. Yes, they are currently renovating. Your Sonnenrose restaurant is getting worse and worse. Years ago we always had delicious food. Today you offer food that sometimes makes me think of a canteen. You change kitchen staff very often. You can see that if you come to your hotel three times a year. Staff who can't make an omelette or scrambled eggs at the hot counter in the morning. Waiters in the evening who hardly speak German (nothing against foreigners) but every day we had problems ordering at the table. Drinks brought incorrectly. Amounts booked incorrectly. What a pity. Finally, I would like to point out the outside area of the sauna. I have pointed out the leaves several times in recent years. Verdigris in the open shower. Verdigris is unclean. The leaves can be removed. There are more in front of the wall, yes, but you can rake there weekly and then they're gone. At some point in the winter, the leaves stop growing. The leaves that were bothering us are still from the autumn. Definitely. Nothing is done. You: Mr. David Depenau then write and they pass it on. But nothing happens. Yes, I have written a lot here. Perhaps Mr. David Depenau is thinking about this and that to pamper your guests. Those who come often notice shortcomings over time. I don't mean any bad words, but I hope you can improve some things. My wife and I would be happy to visit you again. I wish the hotel a successful season.
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