Hotels near SUGI DRUG(Nishi-Shinjuku 1-chome), Tokyo

Fantastic place to stay. Despite the compact size, the room was incredibly well-equipped, clean, and even with window here you can see the Tokyo tower. I look forward to returning.

I booked twin room non smoking. On picture the room was looking nice. In reality we didn't get a room which was on picture. Our room was very small, very congested, instead of 2nd bed there was a sofa bed. it's good it was only for 1 night. I was very tied after long travel, that's why I didn't check straight away, but I had a feeling that it wasn't a room I booked. On next day when we were checking out, I spoke to front clerk Akihiro Sasaki about this matter. He told me, that they can’t see a picture of room I booked, they just followed instructions from Trip.com. I will let Trip.com know what happened. I feel we were cheated and I think we deserve a compensation, because the room we got is definitely cheaper than the room I booked.I am providing photos of original room and room we got. I am very disappointed.

The hotel is very close to Ginza center and easy to arrive even in late night/early morning. The staffs are easy to communicate and friendly. The room is more spacious than I expected and the air-con / shower pressure all worked well. I’ll definitely recommend this place for solo travelers

Our first time stay here but we really liked our stay! -service : Hotel stuffs are all nice and friendly and trying to be helpful! -room: it’s quite small but I like that there are one work desk and another small desk which was very convenient as we are 2 of us. Lovely view from our room with Mount Fuji view in the morning if weather is well. -location: very good location, it’s just by the Shinagawa station and about 5mins walk. There are a lot of restaurants and shops around so no need to go to other place to eat! And many good food around! We will come back again!

 really good Hotel I really like it employees are super nice. It’s like 15 minutes from a lot of metro or train station. And you have numerous tourist area surrounding the hotel temples, don quijote, sky tree, malls, supermarket

The hotel route inn used this time, I was able to sleep comfortably and sleep comfortably in a quiet environment. The location is good and you can go to Haneda Airport by limousine bus and train in about 40 minutes. I will use it next time.

Location is perfect if u are visiting Big Sight for any events; only 3 mins away. The hotel provides just regular services nothing to shout out for. Room is stuffy, no ventilation n worse is the “butt flushing function of toilet is non functional in my room. Will try its next door competitor next time I’m here again

## Hotel East 21 Tokyo: Great Room Size, Frustrating Heating Issue **Pros:** * Spacious and comfortable rooms * Convenient location with several convenience stores and restaurants nearby * Offers shuttle service to Tokyo Disney Resort (availability might need to be confirmed) **Cons:** * **Exorbitantly priced parking:** Be prepared for high parking costs if you plan to drive. * **Unresolved heating issue:** Encountered a malfunctioning heater during winter, and staff response was inadequate. While the temperature was adjusted, the core problem wasn't addressed, leaving the room uncomfortably cold. * **Distance from metro station:** A 10-minute walk to the nearest metro station might be inconvenient for some travelers relying on public transport. **Overall:** Hotel East 21 Tokyo offers comfortable accommodations with a drawback in its distance from the metro station. However, the significant issue lies in the malfunctioning heater during winter and the lack of proper resolution by the staff. This can be a major concern, especially for guests visiting during colder months. **Recommendation:** Consider this hotel if the spacious rooms and proximity to convenience stores are priorities. However, be aware of the expensive parking and the potential heating issues. It might be advisable to contact the hotel beforehand to inquire about the current functionality of the heating system, especially if visiting during winter.

It was an early morning flight, so I stayed the night before. I was closed for a while due to the corona disaster, but I am happy that it has resumed. The front desk staff and the bus driver are as expected! Needless to say, the room is clean, but the bed and sofa are also calm. Free drinks in the lobby lounge are also good If you dare to say, it would be nice to have a towel in the lounge. The faucet of the sink is good, but the water pressure of the shower is a little.

This is a beautiful hotel set in a nice, quiet location, with all the amenities close by for a relaxed stay in Tokyo. It's a clean tidy comfortable hotel (4/5 star rating). The luxurious rooms come with en suite bathrooms, toiletries, A/C, heating, flat screen TV, tea/coffee facility, daily room service and so on. There is also complimentary coffee/tea available all day in the lounge area on the ground floor. Kasai subway station is only a minute's walk from the hotel to visit attractions/places of interest in Tokyo. Bus station is also located within walking distance (just near KFC) for travelling to Narita & Haneda international airports. Restaurants, fast food outlets like kfc/McDonald, convenience stores etc are all located nearby. The Buffet style breakfast provided (with a very limited selection) could have been a bit better though. Especially on the day of our departure at 06:30 am in the morning, the restaurant was serving breakfast but it wasn't buffet style, instead Japanese Obento box meal was served with Rice, Veggies, piece of Fish etc which was obviously also cold. (That would have been okay for lunch perhaps!) Most overseas guests, including us gave it a miss. The Restaurant is also quite small in capacity and guests are permitted in batches of about 25 people at a time, to sit down for breakfast. So if you are late, you have to join the queue and wait patiently or give it a miss if you are in a hurry to depart somewhere. As such, on this issue, there is certainly room for improvement for the hotel. But apart from this, Ilfiore is a beautiful, comfortable hotel in Tokyo as mentioned. The staff are also very polite, courteous & helpful. Il fiore means -- the Flower! Well, we were fortunate to witness some the Cherry Blossom during our stay in Japan! We had a wonderful time in Japan. We will probably visit again but until then we say... Domo Arigatou &... Sayonara! Malay Adhikari (Melbourne, Australia)