lyf Ginza Tokyo is set to meet the demands of next-generation leisure and corporate guests. Suitable for both short and long stays. The 140-unit property offers a range of apartment types. Guests can choose from either the *One of a Kind studio apartment or the larger *One of Kind Plus unit. Facilities at lyf Ginza Tokyo include a *Connect co-working lounge; a *Bond social kitchen; a *Wash and Hang laundrette; a *Say Hi lobby cafe and *Burn; a gymnasium.
lyf Ginza Tokyo is surrounded by three well-known districts in Tokyo - Ginza; Nihonbashi and Yaesu. The world-renowned shopping district of Ginza is about a five-minute walk from the property. Nihonbashi and Yaesu are primarily business and commercial districts. Slated to open in the second half of 2023; lyf Ginza Tokyo is well-positioned to serve the lodging needs of corporations in the area.
This residence or hotel has implemented the Ascott Cares 7 commitments to wellness; cleanliness and sustainability. Visit www.discoverasr.com/en/wellness to find out more
GGuest User2024.07.30
This is my second time staying in this hotel. The stay is v pleasant. The staff are friendly and can speak fluent English. The cleanliness of the hotel never disappoints me. The common area is tidy. The room is clean.
The hotel is close to metro station. Less than a minute walk to the hotel from the 京橋 station. If you carry luggage with you, you may take the exit from the opposite building 明治屋 where there’s escalator.
However, the Tokyo JR station takes about 7mins walk from the hotel with almost no shelter at all. It’s fine if you do that outside of summer.
Despite the distance from JR station, Lyf Ginza is still my go-to hotel in Tokyo when traveling solo.
Tokyo Station/Nihonbashi/Akihabara/Kinshicho | 1.18km from Takashimaya(Nihombashi Store)
With a stay at Ascott Marunouchi Tokyo, you'll be centrally located in Tokyo, within a 5-minute drive of Tokyo Dome and Tokyo Tower. This 4.5-star aparthotel is 0.7 mi (1.1 km) from Tokyo Imperial Palace and 3.6 mi (5.8 km) from Tokyo Skytree.
Don't miss out on recreational opportunities including an indoor pool and a fitness center. Additional features at this aparthotel include complimentary wireless Internet access and concierge services.
Satisfy your appetite for lunch at Triple One, a restaurant which specializes in Chinese cuisine, or stay in and take advantage of the room service (during limited hours). Full breakfasts are served on weekdays from 6:30 AM to 10:00 AM for a fee.
Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite.
Make yourself at home in one of the 130 guestrooms, featuring kitchenettes with refrigerators and stovetops. Flat-screen televisions with digital programming provide entertainment, while complimentary wireless Internet access keeps you connected. Conveniences include phones, as well as safes and microwaves.
CCielYuki2024.01.09
The uniqueness of this five-star hotel is that it offers unparalleled comfort and first-class service. Whether you are traveling for business or vacation, we can meet your needs here. I was impressed with the modern amenities and thoughtful details in the hotel room. What's more worth mentioning is that the hotel's waiters always maintained smiles and enthusiasm, which made me feel more cordial and warm. If you are looking for a quality five star hotel then this hotel is undoubtedly your best choice.
Ginza/Tsukiji/Shinbashi | 1.54km from Takashimaya(Nihombashi Store)
With a stay at Mitsui Garden Hotel Ginza Tsukiji in Tokyo (Chuo), you'll be within a 5-minute drive of Tokyo Imperial Palace and Tokyo Tower. This hotel is 0.4 mi (0.6 km) from Ginza Six and 2.5 mi (4 km) from Toyosu Market.
Enjoy the recreation opportunities such as a fitness center or make use of other amenities including complimentary wireless internet access.
Stop by the hotel's restaurant, GINZA ONO Gratia - Smoke, for lunch or dinner, or grab snacks at the coffee shop/cafe. Buffet breakfasts are available daily from 7:00 AM to 10:30 AM for a fee.
Featured amenities include express check-in, a 24-hour front desk, and an elevator.
Make yourself at home in one of the 183 guestrooms featuring microwaves and flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms have hair dryers and slippers. Conveniences include phones, as well as safes and complimentary bottled water.
2024.10.21
New, modern, eco friendly hotel with great amenities: fitness center and public bath nearly empty whenever I used it. The comfortable, 24 hr lounge room with Nespresso machine, water, and ice- good place for lounging. Always welcoming 24/7 staff who can speak English. Walking distance to Tsukiji market and the train stations. Our hotel room was efficiently designed- the pocket door separates the bedroom from the front door and “open bathroom” space. The shower felt spacious and luxurious. We did use the dryer- what a bonus to have in the room! We chose the hotel for the location and price- and we’re really glad we stayed there for our entire Tokyo trip!
Outstanding
28 reviews
4.8/5
Price from
SGD 319
per night
Check Availability
You may prefer
Hotels with breakfastHotels with twin roomHotels with 1 double bedHotels with swimming poolHotels with free cancellation
Ginza/Tsukiji/Shinbashi | 1.86km from Takashimaya(Nihombashi Store)
Hibiya continues to evolve as a mecca of Japanese entertainment culture, highlighting theaters, cinemas, and other forms of stage performances.
Inspired by the history of Hibiya, Mercure Tokyo Hibiya's design concept "Stage Art", can be experienced in spaces featuring gorgeous lighting, rugs, artwork, and stage-inspired designs spread throughout 178 guest rooms and suites, lobby, restaurant & bar, executive lounge, fitness center, and meeting room.
GGuest User2024.04.05
The hotel is near Chiyoda City which is a nice park. Shimbashi station is a 5min walk away. Rooms are clean but a bit small (normal for Tokyo). Service is good. Breakfast is good.
They don't have a concierge despite trip.com saying they do. Not sure if that is a mistake on their part or on trip.com.
The place has a gym which is open 24/7. I didn't use it but it was good to have the option.
There is also a smoking room and a bar.
Overall, a 5/5 stay for a 3 star hotel.
With a stay at Nohga Hotel Akihabara Tokyo in Tokyo (Akihabara), you'll be within a 5-minute drive of Ueno Park and Tokyo Dome. This hotel is 1.9 mi (3 km) from Tokyo Imperial Palace and 2.8 mi (4.4 km) from Tokyo Skytree.
Be sure to enjoy recreational amenities including a fitness center and bicycles to rent.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 7:00 AM to 9:30 AM for a fee.
Featured amenities include a 24-hour front desk, luggage storage, and a safe deposit box at the front desk. Self parking (subject to charges) is available onsite.
Stay in one of 118 guestrooms featuring flat-screen televisions. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have bidets and hair dryers. Conveniences include phones, as well as safes and electric kettles.
ぴぴー P2020.09.02
𝐍𝐎𝐇𝐆𝐀 𝐇𝐎𝐓𝐄𝐋 𝐀𝐊𝐈𝐇𝐀𝐁𝐀𝐑𝐀 * The concept of art music food fusion, and it delivers a lifetime unforgettable moment to the traveler. * Open the door of the hotel... You can taste the impression. * Also, important corona measures are also well taken at this time! * The reception is of course all the staff members are greeted with a mask. There is also an acrylic version in the bar counter. * The temperature measurement at the reception and the health status on the paper are described. If you are suspected, you can't stay, so you don't have any anxiety even if you are adjacent to the restaurant. * You can also have a freshly baked focaccia and pizza with a rare firewood cooker in Tokyo. The breakfast is delicious with a variety! * The bus has a rain shower, and the washbasin is easy to make with a happy actress light for women. * Room amenities are original products in cooperation with the surrounding area. All beautiful and wonderful things. * There is only an art theme hotel, and it is an art and art that can be taken in hand. This is sold at the front desk! ** 🏨: 𝐍𝐎𝐇𝐆𝐀 𝐇𝐎𝐓𝐄𝐋 𝐀𝐊𝐈𝐇𝐀𝐁𝐀𝐑𝐀 * 📍: Tokyo Metro Chiyoda-ku, Tokyo 3-10-11 * 📞: 03-6206-0569 * 🚶♂️: Suehiromachi Station on the Tokyo Metro Ginza Line 4 minutes walk Akihabara Station on the Tokyo Metro Hibiya Line 10 minutes walk
With a stay at Hotel Mystays Premier Akasaka in Tokyo (Minato), you'll be within a 5-minute drive of Tokyo Tower and Shibuya Crossing. This hotel is 4 mi (6.4 km) from Tokyo Dome and 5.9 mi (9.4 km) from Tokyo Skytree.
Enjoy recreation amenities such as a fitness center or take in the view from a terrace. Additional amenities at this hotel include complimentary wireless Internet access and a vending machine.
You can enjoy a meal at Minori Restaurant serving the guests of Hotel Mystays Premier Akasaka, or stop in at the grocery/convenience store. Buffet breakfasts are available daily from 7 AM to 10:00 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Self parking (subject to charges) is available onsite.
Make yourself at home in one of the 327 air-conditioned rooms featuring refrigerators and LCD televisions. Complimentary wireless Internet access is available to keep you connected. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and complimentary toiletries. Conveniences include safes and desks, and you can also request irons/ironing boards.
HHufait2024.08.19
Overall was okay experience. The only thing that bothers is the laundry room. There are so many Chinese ********* or middle Eastern people make a mess after washing. Things like putting tissue inside the washing machine and taking off other people clothes without consent before the owner comes back to pick up their washed clothes.
Ueno/Asakusa/Ryougoku | 4.14km from Takashimaya(Nihombashi Store)
With a stay at Richmond Hotel Premier Asakusa International in Tokyo (Asakusa), you'll be within a 5-minute drive of Tokyo Skytree and Ueno Park. This hotel is 3.1 mi (5 km) from Tokyo Dome and 3.8 mi (6.1 km) from Tokyo Imperial Palace.
Take in the views from a garden and make use of amenities such as complimentary wireless Internet access and a vending machine.
At Richmond Hotel Premier Asakusa International, enjoy a satisfying meal at the restaurant. Buffet breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.
Featured amenities include complimentary wired Internet access, a business center, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite.
Make yourself at home in one of the 270 guestrooms featuring refrigerators. Complimentary wired and wireless Internet access keeps you connected, and digital programming provides entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and bidets. Conveniences include phones, as well as safes and desks.
GGuest User2024.04.30
Great location. Right in the heart of things in Asakusa. Near food stalls, restaurants and a short walk to the temple at night, which may be the best time to be there. The hotel is well kept and if you get the rooms with views you can see the temple and Tokyo Skytree,
Only downside is that it’s not as close to the railways as some. Not far but 10-15 minutes with luggage
Shinagawa | 4.48km from Takashimaya(Nihombashi Store)
With a stay at Pullman Tokyo Tamachi, you'll be centrally located in Tokyo, within a 5-minute drive of Tokyo Tower and Tokyo Bay. This 4.5-star hotel is 3.4 mi (5.4 km) from Tokyo Imperial Palace and 4.5 mi (7.2 km) from Tokyo Big Sight.
Pamper yourself with onsite body treatments or enjoy recreation amenities such as a 24-hour health club. This hotel also features complimentary wireless Internet access, concierge services, and bike parking.
Enjoy a meal at KASA, or stay in and take advantage of the hotel's room service (during limited hours). Relax with a refreshing drink at one of the 2 bars/lounges. Full breakfasts are available daily from 7:00 AM to 10:30 AM for a fee.
Featured amenities include express check-out, dry cleaning/laundry services, and a 24-hour front desk. Self parking (subject to charges) is available onsite.
Make yourself at home in one of the 143 air-conditioned rooms featuring minibars and Smart televisions. Satellite programming and smart speakers are provided for your entertainment, while complimentary wireless Internet access keeps you connected. Bathrooms have bidets and hair dryers. Conveniences include phones, as well as safes and desks.
GGuest User2023.04.23
We’re a family of 4, staying 9 nights at the Pullman Tamachi in 2 adjoining rooms. Our experience of the hotel and in particular staff was exceptional. We were generously granted early check in and a very late check out (possibly helped by my Diamond All.Accor status) which made our day of arrival and departure that more easy to manage. Thank you Jakapun (Director of rooms) The rooms were generous in size, very well appointed and laid out. The breakfast in the main restaurant was great with a nice variety of options. Staff were attentive and food was replenished as needed. The location was perfect for us, metres from the main train line linking the busiest stations, yet far way from the hustle to offer a much-needed sanctuary, highlighted by the roof top garden, terrace and executive lounge. Biggest praise goes to the staff of the executive lounge, led by Jordan and Masa and their great support staff. I have yet to see staff anywhere in the world offer the levels of service they all provided during our stay. From asking questions about what we like and had in mind, to offering options, making reservations and sending frequent emails with listed itinerary and instructions, they made our experience in Tokyo a memorable one for my family. Their attention to detail, enthusiasm and pleasure in hearing we had a great day based on their recommendations, made the difference. The hotel is very fortunate to have staff like you all. My family and I truly thank you for your exceptional service and memorable holiday experience. Looking forward to returning in the near future.
Shibuya/Aoyama/Ebisu/Meguro | 7.27km from Takashimaya(Nihombashi Store)
See the best of Tokyo with a stay at Hotel Indigo Tokyo Shibuya, which puts you right in the city center amidst the many sights and landmarks such as Shibuya Scramble, Shibuya Sky, Hachiko statue and many more. With its convenient location 5 minutes away from Shibuya station, you can easily access to the city's must-see destinations. At each room comes with free Wi-Fi, air conditioning, a seating area, a TV with satellite channels, a safety deposit box and a private bathroom with a bidet, free toiletries and a hairdryer.
Fitness Centre is open 24hours and unwind at the 3rd floor Cafe with your morning coffee. The 11th floor restaurant with all-day dining, terrace seating and bar lounge is the perfect place to unwind and take in an overlooking view of Shibuya.
GGuest User2024.01.06
Hotel is absolutely stunning and the rooms are big by Tokyo standards. It’s about a 7 minute walk to the JR and the famous Shibuya Scramble, and about 4 minutes from the nearest exit / entrance to the subway. Rooms are beautifully decorated and the in house restaurant has a beautiful outdoor area as well. A little bit on the pricey side but worth it if you want a bit of luxury while in Japan.
Excellent
110 reviews
4.5/5
Price from
SGD 400
per night
Check Availability
See all Hotels near Takashimaya(Nihombashi Store)
Top Pick Hotels near Takashimaya(Nihombashi Store)
See all
Check out our most booked hotels near Takashimaya(Nihombashi Store) from the past 30 days!
No.1
4.5/5
362 reviews
Hotel Monte Hermana Tokyo
Tokyo Station/Nihonbashi/Akihabara/Kinshicho, Tokyo | 0.23KM from Takashimaya(Nihombashi Store)
"Convenient location""Easy to get around"
Select dates to view prices
No.2
4.7/5
326 reviews
Hotel Metropolitan Tokyo Marunouchi
Tokyo Station/Nihonbashi/Akihabara/Kinshicho, Tokyo | 0.56KM from Takashimaya(Nihombashi Store)
"Great view""Easy to get around"
Select dates to view prices
No.3
4.0/5
670 reviews
Pearl Hotel Kayabacho
Tokyo Station/Nihonbashi/Akihabara/Kinshicho, Tokyo | 0.88KM from Takashimaya(Nihombashi Store)
"Great value for money""Easy to get around"
Select dates to view prices
No.4
4.6/5
387 reviews
Daiwa Roynet Hotel Tokyo Kyobashi Premier
Tokyo Station/Nihonbashi/Akihabara/Kinshicho, Tokyo | 0.43KM from Takashimaya(Nihombashi Store)
"Easy to get around""Close to metro"
Select dates to view prices
No.5
4.3/5
216 reviews
Hotel Villa Fontaine Tokyo-Nihombashi Mitsukoshimae
Tokyo Station/Nihonbashi/Akihabara/Kinshicho, Tokyo | 0.7KM from Takashimaya(Nihombashi Store)
"Clean and tidy""Great stay!"
Select dates to view prices
No.6
4.5/5
407 reviews
Mitsui Garden Hotel Kyobashi - Tokyo Station
Tokyo Station/Nihonbashi/Akihabara/Kinshicho, Tokyo | 0.34KM from Takashimaya(Nihombashi Store)
"Great stay!""Clean and tidy"
Select dates to view prices
No.7
4.6/5
291 reviews
karaksa hotel TOKYO STATION
Tokyo Station/Nihonbashi/Akihabara/Kinshicho, Tokyo | 0.27KM from Takashimaya(Nihombashi Store)
"Great rooms""Easy to get around"
Select dates to view prices
No.8
4.4/5
716 reviews
Hotel Villa Fontaine Tokyo-Kayabacho
Tokyo Station/Nihonbashi/Akihabara/Kinshicho, Tokyo | 0.87KM from Takashimaya(Nihombashi Store)
"Easy to get around""Close to metro"
Select dates to view prices
No.9
4.6/5
409 reviews
Super Hotel Premier Tokyo-eki Yaesu Chuo-guchi
Tokyo Station/Nihonbashi/Akihabara/Kinshicho, Tokyo | 0.36KM from Takashimaya(Nihombashi Store)
"Easy to get around""Delicious breakfast"
Select dates to view prices
No.10
4.7/5
476 reviews
Mitsui Garden Hotel Nihonbashi Premier / Tokyo
Tokyo Station/Nihonbashi/Akihabara/Kinshicho, Tokyo | 0.83KM from Takashimaya(Nihombashi Store)
"Easy to get around""Convenient for shopping"
Select dates to view prices
Latest Reviews for Tokyo hotels
See all
Find highly-rated hotels with real reviews and ratings to find the perfect stay!
4.6/5
Outstanding
MMing KitRight next to Shinjuku JR Station,Takashimaya. Location is super convenient. The hotel room is right up high in the sky and you can have the best view of Tokyo. Breakfast is also good. And there are some good restaurants on the same building at 3rd/4th floor as well. (Picture are the view from hotel room and lobby)
GGuest UserShiba Park Hotel is a beautiful, clean, quiet, elegant, fairly priced, stylish & cozy place. The rooms are large enough and the bathroom is modern, with all the amenities. In the room there is a safe, a large TV, comfortable sleepers and 2 brown cotton robes to wear when relaxing. We recommend to stay in this hotel to any tourist visiting the city, as it’s close to Daimon subway station and to many other attractions (Tokyo tower and Zojo-ji temple). Nice service, although the receptionists are a little slow. At floor 4 there’s a self service laundry (washer, drier and ironing board) that you can use with just 400 yens, at floor 8 there’s a water dispenser, and at floor 5 you can find a vending machine with cold water, sodas and beer! You can drink unlimited free coffee and tea at the main floor, and there’s a full restaurant at the entrance.
GGuest UserExcellent hotel and special mention to Justyna
Location: Prime spot in the heart of Shinjuku and one minute walk to Shinjuku station exit 4, and less than five minutes to other exits.
Room: Extremely clean, modern, spacious, fantastic housekeeping.
Facilities: Washing machine, dryer, hot/cold water dispenser.
Service: Top notch hospitality from staff who are very friendly and courteous – special mention to Justyna who was extremely helpful with my queries days leading up to my check-in, as well as throughout my 7-night stay, and she always ensures that my requests are fulfilled promptly. Thank you Justyna and team!
AAnonymous UserPro
There’s free shuttle to and fro Disneyland and Disneysea
Con
It’s quite a distance from subway and the room is quite outdated
Not sure why the housekeeping kept all the room slippers and not throwing them. They mixed mine and my friend’s slipper so we have to use new one but then they didn’t throw the old ones and it accumulate to 7-8 pairs by the end of trip and it’s very messy. And they didn’t throw our rubbish when they did the housekeeping. Not sure if it’s the bedding but I got rashes over my body and it’s so itchy till now (I’ve checked out on 27 September)
MMurahariOnly 10 minutes walk from Ikebukuro Station (Exit North/W) along the way there are several shops including konbinis like Lawson and Family Mart.. there's also an AEON supermarket right next door! Love that this quiet neighborhood has so many facilities next to each other. Infront of the property there's a halal Pakistani Restaurant which adds a bonus for any traveller staying there. Also, the onsen within the property was what attracted me in the first place, Japan isn't Japan w/o a trip to an onsen and having one downstairs in the hotel is a convenient relief after a long day of sightseeing around Tokyo! Will definetly return for future stays!
Ppraty-pp👍 good. And recommended. The hotel is perfectly located right next to the Akihabara Station. 🚉 the location is great not just for the connectivity but also shopping - Yodibashi Akiba for all electronics. There’s UniQlo, GU, and a lot of restaurants nearby.
Typical of Japanese hotels, the room sizes are quite small. It’s difficult to open two luggage at the same time. 😢
The room was clean, bathroom good as well. Bathtub 🛁 is good 👍.
AAnonymous UserHighly recommend anyone who wants to stay in Ginza and wants an onsen within the hotel as well. Can't explain the joy of coming back after a long day of 25k steps and soaking in an onsen. The hotel provides a bathrobe & outdoor slippers (not for room) so you can use that to move about the hotel. The onsen has shower gel, shampoo and conditioner as well, so all you have to do is bring a towel that the hotel also provides. For anyone wondering, the hotel also has a coin operated washer and dryer. Can't remember the exact cost, but one cycle of washing and drying probably amounted to about 300 yen! Worth it to avoid doing laundry at home.
For the room itself, although it is small, with some expert maneuvering, we were able to open up 1 large and 1 small luggage to pack things. The is a typical Japanese sized room aka small, but it's rather functional so it works if you're just looking to get some shut eye. All in all, I recommend this hotel!
GGuest UserThe hotel uses self-service check-in. This time, we have two adults and a one-and-a-half-year-old baby. The room looks very big in the photo, but it would be a bit awkward to put two suitcases in. This time, I was more disappointed when I entered the room. I found that the cleaning was not very clean, there was a lot of hair from the previous tenant, and there was dust on the refrigerator. The towels provided by the hotel have a strong smell of bleach, so it is recommended to bring your own towels.
The location is about 15 minutes from the station. The only good thing is that the eel rice next door is delicious.
DdyhxNot my first time staying here and as usual, they don't accord complimentary early check in, even when they have availability. They are truly a 3* that's pretending to be 4* but charging rates of a 5*. Paying through the roof just for the location. The rooms are dated and small, yet having paid over SGD340 per night for a single room (1 super single bed), and the entire room came with just 1 powerpoint socket. I'm further disappointed that having stayed here almost annually for 5 years in a row pre-covid, they've never bothered to track my preferences and I really dread a room far away from the lifts where I have to drag my heavy luggage through carpeted flooring and dragging my feet after a long day of walking. Goes to show how much they value repeated guests. The front desk staff have lost their smiles except for the 2 younger ones managing the luggage storage. The staff on the day I checked out were a little friendlier but yes, don't expect complimentary late check out either.
Room is also only made up upon request, if you fail to place the magnet on your door before 12nn, it'll not be cleaned.
To book a hotel on Trip.com, simply enter your destination, travel dates, and the number of guests on the page. Then, browse through the available hotels and select the one you want to book. Follow the prompts to enter your payment information and complete the booking.
How do I get hotel deals on Trip.com?
There are several ways to find affordable hotels on Trip.com. You can narrow down your search results by filtering hotels according to your preferred price range, or you can sort the results by price to view the cheapest options first.
Where can I find hotel deals on Trip.com?
Trip.com offers a wide variety of hotel deals and promotions that are available throughout the year. You can easily find these special offers on our deals page. What's more, if you are a member of our loyalty program, you can sign in to your account and discover exclusive discounted rates at hotel list pages.
How can I get lower prices for hotels?
Sometimes booking hotels midweek is cheaper, but it also depends on the season.
How many hotels are listed on Trip.com?
You can find over 5 million hotels in more than 230 countries or regions on Trip.com. Haven't decided which hotel to book? Browse our site to get ideas!
Can I cancel or change my hotel bookings on Trip.com?
It depends on the hotel policy and date of cancellation. Please check the policy section of the related hotel pages. To cancel or change your bookings, sign in to your Trip.com account, go to "My Bookings", and follow the instructions.
How do I contact Trip.com customer support?
You can contact Trip.com's 24/7 customer support by visiting the Help Center on Trip.com and submitting a request. You can also contact us by phone or service chat, depending on your location.